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Number of items: 333.

A

Axelsen, Megan and Swan, Taryn (2010) Designing festival experiences to influence visitor perceptions: the case of a wine and food festival. Journal of Travel Research, 49 (4). pp. 436-450. ISSN 0047-2875

Alcaraz, Celeste and Hume, Margee and Sullivan Mort, Gillian (2009) Creating sustainable practice in a museum context: adopting service-centricity in non-profit museums. Australasian Marketing Journal, 17 (4). pp. 219-229. ISSN 1441-3582

Al-Hakim, Latif and Singh, Soin (2009) Managing supply chain at high technology companies. In: COINFO 2009: Managing Virtual Organisations and Information in the Era of Globalisation, 21-23 Nov 2009, Beijing, China.

Abdullah, Nik Ab Halim Nik and Al-Hakim, Latif (2008) The role of trust and dependency on e-procurement adoption: an empirical analysis. In: 9th International Business Research Conference, 24-26 Nov 2008, Melbourne, Australia.

Al-Hakim, Latif (2008) Modelling information flow for surgery management process. International Journal of Information Quality, 2 (1). pp. 60-74. ISSN 1751-0457

Al-Hakim, Latif (2008) Surgical disruption: information quality perspective. International Journal of Information Quality, 2 (2). pp. 192-204. ISSN 1751-0457

Adamsen, Jannie Mia and Lyons, Kristen and Winzar, Hume and Rundle-Thiele, Sharyn (2007) An agenda to construct an improved understanding of Australian organic consumers. In: 10th Australian and New Zealand Marketing Academy Conference (ANZMAC 2007): 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand.

Al-Hakim, Latif (2007) Information quality factors affecting innovation process. International Journal of Information Quality, 1 (2). pp. 162-176. ISSN 1751-0457

Al-Hakim, Latif (2007) E-innovation: information quality perspective. In: ISMOT 2007: Managing Total Innovation and Open Innovation in the 21st Century, 1-3 Jun 2007, Hangzhou, China.

Al-Hakim, Latif (2007) IDEF3-based framework for web-based hospital information system. In: Web mobile based applications for healthcare management. Information Quality Management. IRM Press (IGI Global), Hershey, PA, USA, pp. 376-401. ISBN 1-59140-658-7

Al-Hakim, Latif (2007) Information quality function deployment. In: Challenges of managing information quality in service organizations. Information Quality Management. Idea Group Publishing (IGI Global), Hershey, PA, United States, pp. 26-50. ISBN 1-59904-420-X

Al-Hakim, Latif (2007) Operations and information quality management: current trends and future directions. In: Emerging Perspectives of Decision Making in a New Globalized Word: Theory, Practice and Future Directions, 17-20 Oct 2007, Bangkok, Thailand.

Al-Hakim, Latif (2007) Perception of students on performance of dual-mode education: information quality perspective. International Journal of Information Quality, 1 (3). pp. 314-325. ISSN 1751-0457

Al-Hakim, Latif (2007) Preface to [Challenges of managing information quality in service organizations]. In: Challenges of managing information quality in service organizations. Information Quality Management. Idea Group Publishing (IGI Global), Hershey, PA, United States, ix-xxii. ISBN 1-59904-420-X

Al-Hakim, Latif (2007) Preface to [Global e-government: theory, applications and benchmarking]. In: Global e-government: theory, applications and benchmarking. Information Quality Management. IGI Publishing (IGI Global), Hershey, PA, United States, x-xix. ISBN 1-59904-027-1

Al-Hakim, Latif (2007) Preface to [Information quality management: theory and applications]. In: Information quality management: theory and applications. Information Quality Management. Idea Group Publishing (IGI Global), Hershey, PA, United States, viii-xxi. ISBN 1-59904-024-7

Al-Hakim, Latif (2007) The effect of information quality on surgery process variation. In: IRMA 2007: Managing Worldwide Operations and Communications with Information Technology, 19-23 May 2007, Vancouver, Canada.

B

Battisti, Martina and Deakins, David and Roxas, Hernan (2010) Explaining the levels of innovation and R&D in New Zealand's small and medium-sized enterprises: too many small firms? Small Enterprise Research, 17 (2). pp. 177-192.

Battisti, Martina and Deakins, David and Roxas, Hernan Banjo and Coetzer, Alan (2010) Management development from the perspective of small firm owner-managers. In: NZVET 2010: New Zealand Vocational Education and Training Research Forum, 14-15 Apr 2010, Wellington, New Zealand.

Battisti, Martina and Deakins, David and Roxas, Hernan Banjo and Coetzer, Alan (2010) Management capability: perspectives from New Zealand small firms: report from BusinesSMEasure 2009. Project Report. Massey University, New Zealand Centre for SME Research , Wellington, New Zealand. [Report]

Beaumont, Narelle (2010) Identifying the ecotourist market using the core criteria of ecotourism: is there a true ecotourist that seeks nature, learning and sustainability? In: CAUTHE 2010: Challenge the Limits, 8-11 Feb 2010, Hobart, Tasmania.

Baksh, Abdul M. (2010) Organizational commitment of managerial employees: a unified theory and antecedents. [Thesis (PhD/Research)]

Beaumont, Narelle and Dredge, Dianne (2010) Local tourism governance: a comparison of three network approaches. Journal of Sustainable Tourism, 18 (1). pp. 7-28. ISSN 0966-9582

Boolaky, Pran Krishansing (2010) Investigating the relationship between the elements of the IFRS conversion cost in the context of small island economies (Mauritius). International Journal of Managerial and Financial Accounting, 2 (3). pp. 228-239. ISSN 1753-6715

Battisti, Martina and Roxas, Hernan Banjo (2009) Sustainability from the perspective of the small firm owner-manager. In: Sustainability Conference 2009: The Sustainability Debate - The Way Forward, 12-13 Nov 2009, Auckland, New Zealand.

Brook, Richard Allan (2009) How do executives in the Colombian coal mining industry deal with effective leadership practice? [Thesis (PhD/Research)]

Behrend, Frank D. and Erwee, Ronel (2009) Mapping knowledge flows in virtual teams with SNA. Journal of Knowledge Management, 13 (4). pp. 99-114. ISSN 1367-3270

Birch, Dawn and Burnett, Bruce (2009) Advancing e-learning policy and practice: influences on academics' adoption, integration and development of multimodal e-learning courses. In: Institutional transformation through best practices in virtual campus development: advancing e-learning policies. Information Science Reference (IGI Global), Hershey, PA, United States, pp. 65-80. ISBN 978-1-60566-358-6

Birch, Dawn and Burnett, Bruce (2009) Bringing academics on board: encouraging institution-wide diffusion of e-learning environments. Australasian Journal of Educational Technology, 25 (1). pp. 117-134. ISSN 1449-3098

Birch, Dawn (2009) PowerPoint with audio: a breeze to enhance the student learning experience. e-Journal of Business Education and Scholarship of Teaching, 3 (1). pp. 36-42. ISSN 1835-9132

Boonyathan, Patcharee and Al-Hakim, Latif (2009) Procedure for modeling and improving E-SCM processes. In: Electronic business: concepts, methodologies, tools, and applications. IGI Publishing (IGI Global), Hershey, PA. United States, pp. 482-503. ISBN 9781605660561

Birch, Dawn and Burnett, Bruce (2008) Interactive multimodal technology-mediated distance education courses: the academic's perspective. Japanese Journal of Educational Media Research, 15 (1). pp. 43-60. ISSN 1340-9352

Birch, Dawn (2008) Interactive multimodal technology-mediated distance education courses: the academic's perspective. In: 2008 Academy of Marketing Annual Conference, 8-10 July 2008, Aberdeen, Scotland.

Birch, Dawn and Sankey, Michael D. (2008) Drivers for and obstacles to the development of interactive multimodal technology-mediated distance higher education courses. International Journal of Education and Development Using Information and Communication Technology, 4 (1). pp. 1-10. ISSN 1814-0556

Baron, Judi and Somogyi, Simon and Hall, Dayle and Carrington, Alan (2008) Wine marketing online. In: BbWorld Asia Pacific 2008 Conference, 10-12 Sept 2008, Adelaide, South Australia.

Behrend, Frank D. and Erwee, Ronel (2007) Using social network analysis to map information and knowledge flows in virtual project teams. In: 2007 Australia and New Zealand International Business Academy Conference: Institutions and Organisations in an International Context (ANZIBA 2007), 8-10 Nov 2007, Newcastle, Australia.

Birch, Dawn and Volkov, Michael (2007) Assessment of online reflections: engaging english second language (ESL) students. Australasian Journal of Educational Technology, 23 (3). pp. 291-306. ISSN 1449-3098

Boonyathan, Patcharee and Al-Hakim, Latif (2007) Procedure for modeling and improving e-SCM processes. In: E-supply chain technologies and management. Premier Reference Source. Information Science Reference (IGI Global), Hershey, PA, United States, pp. 1-21. ISBN 978-1-59904-255-8

C

Chimhundu, Ranga and Hamlin, Robert P. and McNeill, Lisa (2010) Impact of manufacturer brand innovation on retailer brands. International Journal of Business and Management, 5 (9). pp. 10-18. ISSN 1833-3850

Cassidy, Frances and Brown, Les (2010) Determinants of small Pacific Island tourism: a Vanuatu study. Asia Pacific Journal of Tourism Research, 15 (2). pp. 143-153. ISSN 1094-1665

Chimhundu, Ranga (2010) The coexistence of manufacturer brands and retailer brands in FMCG product categories. PhD thesis, University of Otago. (Unpublished)

Cassidy, Frances (2010) Exploring the motivations of sport event tourists: the Rugby League World Cup Brisbane, 2008. In: 9th ANZALS Biennial Conference: Exploring New Ideas and New Directions, 2-4 Feb 2010, Brisbane, Qld, Australia.

Crosthwaite, Cheryl (2010) Managerial leadership competencies of heads of departments: a case study of higher educational institutions in Kerala, India. [Thesis (PhD/Research)]

Carroll, David and Ng, Eric and Birch, Dawn (2009) Retention and progression of postgraduate business students: An Australian perspective. Open Learning: The Journal of Open, Distance and e-Learning, 24 (3). pp. 197-209. ISSN 0268-0513

Chakraborty, Subrata and Yeh, Chung-Hsing (2009) A simulation comparison of normalization procedures for TOPSIS. In: 2009 International Conference on Computers & Industrial Engineering, 6-9 July 2009, Troyes, France.

Chadee, Doren and Raman, Revti (2009) International outsourcing of information technology services: review and future directions. International Marketing Review, 26 (4). pp. 411-438. ISSN 0265-1335

Cassidy, Frances (2009) A socio-demographic profile of visitors to the South Pacific outer islands of Vanuatu. In: International Convention and Expo Summit 2009, 18-20 May 2009, Hong Kong.

Chadee, Doren and Naidoo, Vikash (2009) Higher educational services exports: sources of growth of asian students in US and UK. Service Business: an international journal, 3 (2). pp. 173-187. ISSN 1862-8516

Carpenter, Belinda and Tait, Gordon and Barnes, Michael and Adkins, Glenda and Naylor, Charles and Begum, Nelufa (2009) Increasing the information available to coroners: the effect on autopsy decision-making. Medicine Science and the Law, 49 (2). pp. 101-108. ISSN 0025-8024

Chadee, Doren and Raman, Revti (2009) International outsourcing research: overview of the research landscape. In: 2009 Australia and New Zealand International Business Academy Conference: The Future of Asia-Pacific Business: Beyond the Crisis (ANZIBA 2009), 16-18 Apr 2009, Brisbane, Australia.

Chadee, Doren and Raman, Revti (2009) The influence of top management global orientation and partnership quality on the performance of offshore information technology service providers in India. In: AIB 2009: Is the World Flat or Spiky? Implications for International Business, 27-30 Jun 2009, San Diego, USA.

Chadee, Doren and Miller, Karen (2008) How market research can help grow your business. Wine Business Magazine. pp. 64-65. ISSN 1832-5068

Chimhundu, Ranga (2008) Manufacturer and retailer brand innovation in grocery packaged goods categories. In: 12th Annual Waikato Management School Student Research Conference, 20 Oct 2008, Hamilton, New Zealand.

Chadee, Doren and Miller, Karen (2008) Growing your wine business: the value of market research. In: 2008 Queensland Wine Business Conference, 29 July 2008, Toowoomba, Australia.

Cassidy, Frances (2008) Are we there yet? Are we there yet? An exploratory study of baby boomers travelling with their grandchildren. In: Chaos to Clarity: The Role of Small to Medium-Sized Tourism Firms in a Mature Market, Symposium 2008, 31 Oct 2008, Cairns, Australia.

Cassidy, Frances and Pegg, Shane (2008) Exploring the motivations for engagement in sport tourism. In: ICES 2008: International Convention & Exposition Summit, 14-16 Feb 2008, Singapore.

Carroll, David (2008) Factors affecting the retention and progression of postgraduate business distance education students: an exploratory case study at the University of Southern Queensland. [Thesis (PhD/Research)]

Chua, Roberta Li and Cockfield, Geoff and Al-Hakim, Latif (2008) Factors affecting trust within Australian beef supply chain. In: ICLS 2008: Effective Supply Chain and Logistic Management for Sustainable Development, 26-28 Nov 2008, Bangkok, Thailand.

Chimhundu, Ranga and Hamlin, Robert P. (2008) The brand management structure in consumer packaged goods: a research monograph on its current status and future prospects. VDM Verlag Dr Muller, Saarbrucken, Germany. ISBN 978-3-639-01416-7

Campling, John and Poole, David and Wiesner, Retha and Ang, Eng Sieng and Chan, Bobbie and Tan, Wee-Liang and Schermerhorn Jr, John R. (2007) Management: 3rd Asia-Pacific ed. John Wiley & Sons Australia, Ltd., Brisbane, Australia. ISBN 9780470813096

Chadee, Doren and Raman, Revti (2007) Can Chinese and Indian IT service providers cooperate to compete? In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia.

Carter, Leanne and Murray, Peter (2007) Defining marketing orientation success through learning cultures. In: 2007 Academy of Marketing Annual Conference: Marketing Theory Into Practice, 3-6 July 2007, Egham, Surrey, UK.

D

Dahwa, Masimba Phillip (2010) Investigation of how procurement practices influence business survival: analysis of buyer - supplier relationships in Zimbabwe's banking industry. [Thesis (PhD/Research)]

Deakins, David and Battisti, Martina and Coetzer, Alan and Roxas, Hernan Banjo (2010) Managerial learning and management development in New Zealand SMEs. In: ISBE 2010: Looking to the Future: Economic and Social Regeneration through Entrepreneurial Activity, 3-4 Nov 2010, London, United Kingdom.

Doobree, Daneshwar (2009) Job involvement of bank managers in Mauritius. [Thesis (PhD/Research)]

Dallimore, Karen (2008) Does emotional regulation training work during angry service encounters? In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia.

Dallimore, Karen and Sparks, Beverley (2008) The effectiveness of reappraisal as an emotional regulation technique for minimizing negative emotional contagion during angry complaint interactions. In: EIRASS 2008: Recent Advances in Retailing and Services Science, 14-17 Jul 2008, Zagreb, Croatia.

Dallimore, Karen and Sparks, Beverley and Butcher, Ken (2007) The influence of angry customer outbursts on service providers’ facial displays and affective states. Journal of Service Research, 10 (1). pp. 78-92. ISSN 1094-6705

E

Erwee, Ronel and Malan, Renee (2009) Models of management consulting: a survey. In: Emerging trends and issues in management consulting: consulting as a Janus-faced reality. Research in Management Consulting (9). Information Age Publishing, Charlotte, NC. United States, pp. 41-62. ISBN 978-1-60752-051-1

Erwee, Ronel and Palmke, Haridass (2008) Hiring, training and development practices in German and Indian manufacturing companies. In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand.

Erwee, Ronel and Palmke, Haridass (2008) Performance and pay practices in German and Indian manufacturing companies. In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand.

Erwee, Ronel and Price, Sherry (2007) Canadian high technology firms' key performance management processes: regional case studies. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia.

Erwee, Ronel (2007) Strategic international human resource management. In: Global business environments and strategies: managing for global competitive advantage, 3rd ed. Oxford University Press Southern Africa, Cape Town, South Africa, pp. 173-201. ISBN 9780195786828

Erwee, Ronel (2007) Global business leadership and strategies. In: Global business, environments and strategies: managing for global competitive advantage. Oxford University Press Southern Africa, Cape Town, South Africa, pp. 221-242. ISBN 9780195786828

F

Fullerton, Sam and Neale, Larry and Johnson Morgan, Melissa (2010) Australian consumers' attitudes about sports sponsorship during an economic downturn. In: 8th Annual Sports Marketing Association Conference: Sport Marketing Strategies in Hard Times (SMA 2010), 26-29 Oct 2010, New Orleans, LA, USA.

Fullerton, Sam and Johnson Morgan, Melissa (2009) Sports marketing in an economic quagmire. In: 7th Annual Sport Marketing Association Conference (SMA 2009), 28-30 Oct 2009, Cleveland, Ohio.

Fullerton, Sam and Johnson Morgan, Melissa and Garland, Ron (2008) A contemporary snapshot of consumer attitudes to sport sponsorship in Australia. In: 6th Annual Sport Marketing Association Conference: Bridging the Gap: Bringing the World Down Under, 17-19 July 2008, Gold Coast, Australia.

Foo, Gerhardine and Al-Hakim, Latif (2008) Mapping information of operating theatre waiting list process. In: Encyclopedia of healthcare information systems, vol. 2. Medical Information Science. Medical Information Science Reference (IGI Global), Hershey PA, USA, pp. 844-859. ISBN 978-1-59904-889-5

Fisk, Raymond and Hume, Margee (2007) Services marketing. John Wiley & Sons Ltd.. ISBN 9780470809693

Fry, Simon (2007) The third transformation of Lao industrial relations. In: 14th Annual Conference of the International Employment Relations Association: Family Friendly Employment Practices and Policies, 19-23 June 2006, Hong Kong.

G

Gyau, Amos and Sidali, Katia and Somogyi, Simon (2010) Exploring the nature of price satisfaction in the Australian wine supply chain. In: 2010 Deutsche Gesellschaft fur Tourismuswissenschaft, Wein & Tourismus Symposium, 12-13 April 2010, Freiburg, Germany.

Gordon, Raymond and Rose, Dennis M. and Bushel, H. (2009) Testing planning organising, leading and controlling (POLC): an empirical examination of the functions of management through a pilot study developing the 'POLC-BMS'. In: ANZAM 2009: Sustainable Management and Marketing, 01-04 Dec 2009, Melbourne, Australia.

Gardiner, Michael (2009) Developing a local government marketing model. In: 23rd Australian and New Zealand Marketing Academy Conference (ANZMAC 2009), 30 Nov-2 Dec 2009, Melbourne, Australia.

Gunter, Greg and Hingst, Ray (2009) Project sustainability management and technology. In: 6th Annual Project Management Australia Conference (PMOz 2009): Projects Sustaining the Future, 10-12 Aug 2009, Canberra, Australia.

Gong, Xiao Yan (2009) Identifying and minimising preventable delay within the operating theatre management process: an adapted lean thinking approach. [Thesis (PhD/Research)]

Gurney, Tiana (2009) Marketing strategy and organisational strategy: a study of regional private hospitals. [Thesis (PhD/Research)]

Gurney, Tiana (2007) Marketing strategy, organisational strategy and organisational performance: a study of regional Queensland hospitals (poster). In: ANZMAC Doctoral Colloquium 2007, 30 Nov - 2 Dec 2007, Dunedin, New Zealand.

H

Hume, Margee (2010) Compassion without action: examining the young consumers consumption and attitude to sustainable consumption. Journal of World Business, 45 (4). pp. 385-394. ISSN 1090-9516

Hingst, Ray and Gunter, Greg (2010) Autonomic and sense and respond logistics: the 'foxhole to factory to foxhole' continuum of combat service support. Australian Army Journal, 7 (1). pp. 57-69. ISSN 1448-2843

Hume, Margee and Sullivan Mort, Gillian (2010) The consequence of appraisal emotion, service quality, perceived value and customer satisfaction on repurchase intent in the performing arts. Journal of Services Marketing, 24 (2). pp. 170-182. ISSN 0887-6045

Hume, Margee and Sullivan-Mort, Gillian (2010) Uniting the service trinity in non-profit community organisations: a sequence of studies, reflections and implications for theory and practice in the performing arts. In: Handbook of business and finance: multinational companies, venture capital and non-profit organizations. Businness Issues, Competition and Entrepeneurship. Nova Science Publishers, Inc., New York, NY. United States, pp. 79-99. ISBN 978-1-606-92855-4

Hume, Margee and Sullivan Mort, Gillian (2009) iwork, irest, iplay: exploring youth online behaviour. Lambert Academic Publishing, Koln, Germany. ISBN 978-3-8383-3149-2

Hume, Margee (2009) Repurchase intent in the experiential context: using an operations and marketing perspective to invesitgate the cultural performing arts. UNSPECIFIED thesis, UNSPECIFIED.

Hume, Margee and Sullivan Mort, Gillian (2008) Enhancing the experience: creating service opportunities using mobile phone technology in museums. The London Journal of Tourism, Sport and Creative Industries, 1 (2). pp. 3-20. ISSN 1755-1897

Hingst, Ray and Gunter, Greg (2008) Autonomic and sense and respond logistics: the 'foxhole to factory to foxhole' continuum of combat service support. In: Land Warfare Conference (LWC 2008): Force Protection in the 21st Century - Deter, Detect, Disrupt and Defeat, 27-31 Oct 2008, Brisbane, Australia.

Hingst, Raymond D. and Lowe, Kevin B. (2008) Taylorism, targets, technology and teams - compatible concepts? Evidence from a US call centre. International Review of Business Research Papers, 4 (5). pp. 157-165. ISSN 1832-9543

Hingst, Raymond D. (2008) Face value. HR Monthly. pp. 40-43. ISSN 1324-4027

Hume, Margee (2008) Developing a conceptual model for repurchase intention in the performing arts: the roles of emotion, core service and service delivery. International Journal of Arts Management, 10 (2). pp. 40-55. ISSN 1480-8986

Hume, Margee and Sullivan Mort, Gillian (2008) Satisfaction in performing arts: the role of value? European Journal of Marketing, 42 (3-4). pp. 311-326. ISSN 0309-0566

Hume, Margee and Hume, Craig (2008) The strategic role of knowledge management in non-profit organisations. International Journal of Nonprofit and Voluntary Sector Marketing, 13 (2). pp. 129-140. ISSN 1465-4520

Hume, Margee (2008) Understanding core and peripheral service quality in customer repurchase of the performing arts. Managing Service Quality, 18 (4). pp. 349-369. ISSN 0960-4529

Hume, Margee and Sullivan Mort, Gillian (2008) Understanding the role of involvement in customer repurchase of the performing arts. Journal of Nonprofit and Public Sector Marketing, 20 (2). pp. 299-328. ISSN 1049-5142

Hopper, Tiana and Erwee, Ronel and Hastings, Kathy (2007) An investigation into the relevance of emerging marketing strategy in regional Queensland hospitals. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand.

Hopper, Tiana (2007) Marketing strategy, organisational strategy and organisational performance: a study of Queensland’s hospitals. In: Australian and New Zealand Marketing Academy Doctoral Colloquium, 30 Nov - 2 Dec 2007, Dunedin, New Zealand.

Hamlin, Robert P. and Chimhundu, Ranga (2007) Branding and relationship marketing within the trifecta of power: Managing simultaneous relationships in consumer goods marketing. Journal of Customer Behavior, 6 (2). pp. 179-194. ISSN 1475-3928

Hume, Margee and Winzar, Hume and Sullivan Mort, Gillian (2007) A great show alone won't bring them back. In: VIth International Congress on Public and Non-profit Marketing (AIMPN2007), 14-15 June 2007, Braga, Portugal.

Hume, Margee and Winzar, Hume and Sullivan Mort, Gillian (2007) Exploring repurchase intention in a performing arts context: who comes? And why do they come back? International Journal of Nonprofit and Voluntary Sector Marketing, 12 (2). pp. 135-148. ISSN 1465-4520

Hume, Craig and Hume, Margee (2007) Knowledge Management for NFPS: linking the customer and the employee through the management of knowledge. In: Marketing Theory into Practice: Academy of Marketing Conference 2007, 2007, Kingston Business School, University of Kingston, UK.

Hume, Margee and Winzar, Hume and Sullivan-Mort, Gillian (2007) Managing complexity in the service exchange: relationships the customer, the employee and the complex encounter. In: Marketing Theory into Practice: Academy of Marketing Conference 2007, 2007, Kingston Business School, University of Kingston, UK.

Hume, Margee and Sullivan-Mort, Gillian and Winzar, Hume (2007) Singing! Dancing! and Service!: a great show needs service for them to come back. In: International Conference on Government and Non-Profit Marketing: Social Change sustainability and social entrepreneurship, 2007, Portugal.

J

Johnson, Katherine Lee (2010) Changes in the strategic focus and internal operating culture of investor-owned U.S. electric utilities due to deregulation. [Thesis (PhD/Research)]

Johnson Morgan, Melissa and Summers, Jane and Sassenberg, Anne-Marie (2008) The impact of negative publicity on: an individual sporting celebrity's brand DNA; the brand DNA of their associated team and/or sport; and attitudes of their sponsors and partners. In: 6th Annual Sport Marketing Association Conference: Bridging the Gap: Bringing the World Down Under 6th Annual Sport Marketing Association Conference (SMA 2008), 16-19 July 2008, Gold Coast, Australia.

Johnson Morgan, Melissa and Seaton, Sheilagh and Summers, Jane (2008) Determination of the financial return on marketing investment for sports events in Canada. In: 6th Annual Sport Marketing Association Conference: Bridging the Gap: Bringing the World Down Under 6th Annual Sport Marketing Association Conference (SMA 2008), 16-20 July 2008, Gold Coast, Australia.

Johnson Morgan, Melissa and Summers, Jane and Jocumsen, Graham (2008) Sports consumption behaviour among generation Y in mainland China. In: Dynamics of sports marketing. ICFAI University Press, Hyderabad, India, pp. 118-127. ISBN 978-81-314-1602-0

K

Kong, Eric and Ramia, Gaby (2010) A qualitative analysis of intellectual capital in social service non-profit organisations: a theory-practice divide. Journal of Management and Organization, 16 (5). pp. 656-676. ISSN 1833-3672

Kong, Eric and Farrell, Mark (2010) Knowledge and learning capabilities in non-profit organizations: a relational capital perspective. The International Journal of Learning, 17 (3). pp. 97-116. ISSN 1447-9494

Kong, Eric (2010) Analysing BSC and IC's usefulness in nonprofit organizations. Journal of Intellectual Capital, 11 (3). pp. 284-304. ISSN 1469-1930

Kuhn, Kerri-Ann L. and Hume, Margee and Love, Anita (2010) Examining the covert nature of product placement: implications for public policy. Journal of Promotion Management: Innovations in Planning and Applied Research, 16 (1-2). pp. 59-79. ISSN 1049-6491

Kong, Eric (2010) Developing organizational knowledge and learning capabilities: synergistic relationships of human capital, strategic human resource management and human resource management. The International Journal of Learning, 17 (5). pp. 63-80. ISSN 1447-9494

Kong, Eric (2010) Harnessing knowledge for innovation in social enterprises: an intellectual capital perspective. In: Innovation in business and enterprise: technologies and frameworks. IGI Publishing (IGI Global), Hershey, PA. United States, pp. 162-184. ISBN 978-1-61520-643-8

Kong, Eric (2010) Innovation processes in social enterprises: an IC perspective. Journal of Intellectual Capital, 11 (2). pp. 158-178. ISSN 1469-1930

Kong, Eric (2010) Intellectual capital and non-profit organizations in the knowledge economy: editorial and introduction to special issue. Journal of Intellectual Capital, 11 (2). pp. 97-106. ISSN 1469-1930

Kong, Eric (2010) Strategic relationships of human capital, strategic human resource management and human resource management. In: AAMC 2010: Asian Management: Challenges and Opportunities in Turbulent Times, 12-14 Dec 2010, Macau, China.

Kong, Eric and Farrell, Mark (2010) The role of image and reputation as intangible resources in non-profit organisations: a relationship management perspective. In: ICICKM 2010: 7th International Conference on Intellectual Capital, Knowledge Management and Organisational Learning, 11-12 Nov 2010, Hong Kong, China.

Kong, Eric and Thomson, S. Bruce (2009) An intellectual capital perspective of human resource strategies and practices. Knowledge Management Research and Practice, 7 (4). pp. 356-364. ISSN 1477-8238

Kong, Eric (2009) Facilitating learning through intellectual capital in social service nonprofit organizations. The International Journal of Learning, 16 (2). pp. 533-548. ISSN 1447-9494

Kong, Eric and Jenkins, Stacey and Ardagh, David (2009) A preliminary analysis of learning processes for innovation in member-serving nonprofit organizations: the role of governance structure and its elements - shared knowledge, decision making and benefit sharing. The International Journal of Learning, 16 (6). pp. 1-16. ISSN 1447-9494

Kong, Eric and Ramia, Gaby (2009) A qualitative analysis of intellectual capital in Australian social service nonprofit organizations. In: AOM 2009: Green Management Matters, 7-11 Aug 2009, Chicago, IL, United States.

Kong, Eric (2009) Harnessing knowledge for innovation in social enterprises: an intellectual capital perspective. In: AOM 2009: Green Management Matters, 7-11 Aug 2009, Chicago, IL. United States.

Ko, Stephen and Kong, Eric (2009) Mapping out social enterprises development: a framing perspective. In: AOM 2009: Green Management Matters, 7-11 Aug 2009, Chicago, Il. United States.

Kong, Eric (2009) Perceptions of information flow and sharing in non-profit organisations: a relational capital perspective. In: COINFO 2009: Managing Virtual Organisations and Information in the Era of Globalisation, 21-23 Nov 2009, Beijing, China.

Kong, Eric and Jenkins, Stacey and Ardagh, David (2008) Strategic innovation in member-serving non-profit organisations: the role of governance structure, knowledge sharing and decision making. In: 9th International Business Research Conference, 24-26 Nov 2008, Melbourne, Australia.

Kong, Eric (2008) The development of strategic management in the non-profit context: Intellectual capital in social service non-profit organisations. International Journal of Management Reviews, 10 (3). pp. 281-299. ISSN 1460-8545

Kong, Eric and Prior, Daniel (2008) An intellectual capital perspective of competitive advantage in non-profit organisations. International Journal of Nonprofit and Voluntary Sector Marketing, 13 (2). pp. 119-128. ISSN 1465-4520

Kossen, Chris and Pedersen, Cec (2008) Older workers in Australia: the myths, the realities and the battle over workforce 'flexibility'. Journal of Management and Organization, 14 (1). pp. 73-84. ISSN 1833-3672

Kong, Eric (2008) Intellectual capital and external environment links in organisations: an exploratory study. International Journal of Knowledge Management Studies, 8 (4). pp. 9-17. ISSN 1447-9575

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Syed, Jawad and Murray, Peter A. (2008) A cultural feminist approach towards managing diversity in top management teams. Equal Opportunities International, 27 (5). pp. 413-432. ISSN 0261-0159

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Somogyi, Simon and Li, Elton and Johnson, Trent and Bruwer, Johan and Bastian, Susan (2007) An examination of the attitudes and behaviours of ethnic Chinese wine consumers: an exploratory study. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand.

Sirisuthikul, Varintra and Kong, Eric (2007) Social responsibility framework and business-nonprofit-government partnerships. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand.

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Yukongdi, Vimolwan (2010) A study of Thai employees' preferred leadership style. Asia Pacific Business Review, 16 (1-2). pp. 161-181. ISSN 1360-2381

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This list was generated on Wed Dec 12 13:02:47 2018 AEST.