Items for Faculty/School / Institute/Centre :
Historic - Faculty of Business - School of Management and Marketing (1 Apr 2007 - 31 Dec 2010)

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Number of items: 343.

2010

Roxas, Hernan and Chadee, Doren (2010) Export knowledge and export performance: the mediating role of relational capital. In: ANZAM 2010: Managing for Unknowable Futures, 8-10 Dec 2010, Adelaide, South Australia.

Roxas, Hernan Banjo and Battisti, Martina and Deakins, David (2010) Management development, innovation and performance of small exporting firms in New Zealand. In: ANZAM 2010: Managing for Unknowable Futures, 8-10 Dec 2010, Adelaide, South Australia.

Werth, Shalene (2010) Chronic illness and women: a model of disclosure at work. In: Annual Conference of the Australian Sociological Association (TASA 2010): Social Causes, Private Lives, 6-9 Dec 2010, Sydney, Australia.

van der Laan, Luke ORCID: https://orcid.org/0000-0003-2275-8974 and Erwee, Ronel (2010) Foresight styles of strategy level leaders. In: ANZAM 2010: Managing for Unknowable Futures, 8-10 Dec 2010, Adelaide, Australia.

Nooriafshar, Mehryar (2010) A comparative study of human teacher and computer teacher. In: 2nd Asian Conference on Education: Internationalization or Globalization? (ACE2010), 2-5 Dec 2010, Osaka, Japan.

Miller, Karen W. and Mills, Michael K. (2010) Doing more with less: toward a parsimonious approach to examining brand luxury. In: ANZMAC 2010: Doing More With Less, 29 Nov-1 Dec 2010, Christchurch, New Zealand.

Battisti, Martina and Deakins, David and Roxas, Hernan (2010) Explaining the levels of innovation and R&D in New Zealand's small and medium-sized enterprises: too many small firms? Small Enterprise Research, 17 (2). pp. 177-192.

Sassenberg, Anne-Marie and Verreynne, Martie-Louise (2010) A sport celebrity image model: focusing efforts to improve outcomes. In: ANZMAC 2010: Doing More With Less, 29 Nov-1 Dec 2010, Christchurch, New Zealand.

Woodside, Frances M. and Summers, Jane (2010) The role of sponsor brand loyalty in sponsorship arrangements: FMCG context. In: ANZMAC 2010: Doing More With Less, 29 Nov-1 Dec 2010, Christchurch, New Zealand.

Wiesner, Retha ORCID: https://orcid.org/0000-0003-2849-2337 and Chadee, Doren and Best, Peter J. (2010) Critical pre-implementation elements in engendering change for sustainability in SMEs: insights from SME sustainability leaders. In: PERA 2010: Sustainability, Inclusiveness and Governance: People Management Issues in the Organisation of the Future, 15-18 Nov 2010, Gold Coast, Australia.

Miller, Karen (2010) A better understanding of Rural Weekly readers. Project Report. Unpublished . [Report]

Kong, Eric and Ramia, Gaby (2010) A qualitative analysis of intellectual capital in social service non-profit organisations: a theory-practice divide. Journal of Management and Organization, 16 (5). pp. 656-676. ISSN 1833-3672

Axelsen, Megan and Swan, Taryn ORCID: https://orcid.org/0000-0002-3564-4354 (2010) Designing festival experiences to influence visitor perceptions: the case of a wine and food festival. Journal of Travel Research, 49 (4). pp. 436-450. ISSN 0047-2875

Summers, Jane (2010) Assessing the applicability of the sport fan motivation scale for Australian teenage sport consumers. In: 8th Annual Sports Marketing Association Conference: Sport Marketing Strategies in Hard Times (SMA 2010), 26-29 Oct 2010, New Orleans, LO. United States.

Hume, Margee (2010) Compassion without action: examining the young consumers consumption and attitude to sustainable consumption. Journal of World Business, 45 (4). pp. 385-394. ISSN 1090-9516

Miller, Karen W. (2010) Personality and self-concept in relation to mobile phones: what does your phone say about you? In: Consumer behaviour, 5th ed. Pearson Education Australia, Frenchs Forest, Australia, pp. 596-598. ISBN 9781442520103

Miller, Karen W. and Mills, Michael K. (2010) Examining fashion brand luxury DNA. In: 2010 Global Marketing Conference: Marketing in a Turbulent Environment, 9-11 Sep 2010, Tokyo, Japan.

Chimhundu, Ranga and Hamlin, Robert P. and McNeill, Lisa (2010) Impact of manufacturer brand innovation on retailer brands. International Journal of Business and Management, 5 (9). pp. 10-18. ISSN 1833-3850

Rose, Dennis Michael and Gordon, Ray (2010) Retention practices for engineering and technical professionals in an Australian public agency. Australian Journal of Public Administration, 69 (3). pp. 314-325. ISSN 0313-6647

Kong, Eric and Farrell, Mark (2010) Knowledge and learning capabilities in non-profit organizations: a relational capital perspective. The International Journal of Learning, 17 (3). pp. 97-116. ISSN 1447-9494

Kong, Eric (2010) Analysing BSC and IC's usefulness in nonprofit organizations. Journal of Intellectual Capital, 11 (3). pp. 284-304. ISSN 1469-1930

Whitty, S. Jonathan (2010) 21st century project management: open source body of knowledge. In: 7th Annual Project Management Australia Conference (PMOz 2010): Building on the Global Recovery, 23-26 Aug 2010, Brisbane, Australia.

Wiesner, Retha ORCID: https://orcid.org/0000-0003-2849-2337 and Innes, Peter (2010) Bleak house or bright prospect?: HRM in Australian SMEs over 1998-2008. Asia Pacific Journal of Human Resources, 48 (2). pp. 151-184. ISSN 1038-4111

Su, Ying and Yin, Ling and Al-Hakim, Latif (2010) Cloud computing model focuses on mobile medical workstation for rural area. In: 2010 ISEC International Colloquium on Computing, Communication, Control, and Management, 20-22 Aug 2010, Yangzhou, China.

Todhunter, Barrie (2010) Project management: the high ground of professionalism or the swamp of the real world. In: 7th Annual Project Management Australia Conference (PMOz 2010): Building on the Global Recovery, 23-26 Aug 2010, Brisbane, Australia.

Murray, Peter A. and Syed, Jawad (2010) Gendered observations and experiences in executive women's work. Human Resource Management Journal, 20 (3). pp. 277-293. ISSN 0954-5395

Cassidy, Frances and Brown, Les (2010) Determinants of small Pacific Island tourism: a Vanuatu study. Asia Pacific Journal of Tourism Research, 15 (2). pp. 143-153. ISSN 1094-1665

Rowley, Chris and Yukongdi, Vimolwan and Qi Wei, Jean (2010) Managing diversity: women managers in Asia. In: Managing gender diversity in Asia. Edward Elgar Publishing Limited, Cheltenham, United Kingdom, pp. 183-209. ISBN 978-1-84720-644-2

Too, Eric G. and Betts, Martin and Kumar, Arun (2010) Sustainable infrastructure assets: capability for infrastructure capacity management. In: Rethinking sustainable development: urban management, engineering, and design. IGI Publishing (IGI Global), Hershey, PA. United States, pp. 296-305. ISBN 978-1-61692-022-7

Malan, Renee (2010) The role of shared mental models of strategic thinking in the development of organisational strategy. [Thesis (PhD/Research)]

Pedersen, Cec and White, Robert and Smith, Don (2010) Usage of online assessment in the Faculty of Business: report and recommendations. Project Report. Unpublished . [Report]

Su, Ying and Al-Hakim, Latif (2010) Building an information quality lab on simulation in the computer education for healthcare. In: DESCT 2010: International Conference on the Development of Educational Science and Computer Technology, 30-31 May 2010, Wuhan, China.

Tkaczynski, Aaron and Rundle-Thiele, Sharyn and Beaumont, Narelle (2010) Destination segmentation: a recommended two-step approach. Journal of Travel Research, 49 (2). pp. 139-152. ISSN 0047-2875

Battisti, Martina and Deakins, David and Roxas, Hernan Banjo and Coetzer, Alan (2010) Management development from the perspective of small firm owner-managers. In: NZVET 2010: New Zealand Vocational Education and Training Research Forum, 14-15 Apr 2010, Wellington, New Zealand.

Chimhundu, Ranga (2010) The coexistence of manufacturer brands and retailer brands in FMCG product categories. [Thesis (PhD/Research)]

Ng, Eric (2010) Understanding B2B supplier selection relationships: the case of Taiwan agribusinesses. Journal of Business-to-Business Marketing, 17 (2). pp. 149-172. ISSN 1051-712X

Kuhn, Kerri-Ann L. and Hume, Margee and Love, Anita (2010) Examining the covert nature of product placement: implications for public policy. Journal of Promotion Management: Innovations in Planning and Applied Research, 16 (1-2). pp. 59-79. ISSN 1049-6491

Southey, Kim (2010) Employee grievance research through an organisational behaviour framework. Australasian Journal of Business and Social Inquiry, 8 (1). pp. 39-53.

Southey, Kim and Fry, Simon (2010) Stacking the Commission: has it occurred and does it matter in unfair dismissal arbitration? In: AIRAANZ 2010: Work in Progress: Crises, Choices and Continuity, 3-5 Feb 2010, Sydney, Australia.

Cassidy, Frances (2010) Exploring the motivations of sport event tourists: the Rugby League World Cup Brisbane, 2008. In: 9th ANZALS Biennial Conference: Exploring New Ideas and New Directions, 2-4 Feb 2010, Brisbane, Qld, Australia.

Battisti, Martina and Deakins, David and Roxas, Hernan Banjo and Coetzer, Alan (2010) Management capability: perspectives from New Zealand small firms: report from BusinesSMEasure 2009. Project Report. Massey University, New Zealand Centre for SME Research , Wellington, New Zealand. [Report]

Southey, Kim (2010) A typology of employee explanations of misbehaviour: an analysis of unfair dismissal cases. Journal of Industrial Relations, 52 (1). pp. 81-102. ISSN 0022-1856

Syed, Jawad and Mingers, John and Murray, Peter A. (2010) Beyond rigour and relevance: a critical realist approach to business education. Management Learning, 41 (1). pp. 71-85. ISSN 1350-5076

Beaumont, Narelle (2010) Identifying the ecotourist market using the core criteria of ecotourism: is there a true ecotourist that seeks nature, learning and sustainability? In: CAUTHE 2010: Challenge the Limits, 8-11 Feb 2010, Hobart, Tasmania.

Crosthwaite, Cheryl (2010) Managerial leadership competencies of heads of departments: a case study of higher educational institutions in Kerala, India. [Thesis (PhD/Research)]

Baksh, Abdul M. (2010) Organizational commitment of managerial employees: a unified theory and antecedents. [Thesis (PhD/Research)]

Werth, Shalene (2010) Women, work and chronic illness: an exploratory investigation of themes from HILDA. In: 24th Conference of the Association of Industrial Relations Academics of Australia and New Zealand: Work in Progress: Crises, Choices and Continuity (AIRAANZ 2010), 03-05 Feb 2010, Sydney trades Hall, Australia.

Wiesner, Retha ORCID: https://orcid.org/0000-0003-2849-2337 and Chadee, Doren and Best, Peter (2010) A research report on developing an initial best practice framework for managing environmental sustainability change in Australian small and medium size enterprises (SMEs). Project Report. University of Southern Queensland , Toowoomba, Australia. [Report]

Yukongdi, Vimolwan (2010) A study of Thai employees' preferred leadership style. Asia Pacific Business Review, 16 (1-2). pp. 161-181. ISSN 1360-2381

Beaumont, Narelle and Dredge, Dianne (2010) Local tourism governance: a comparison of three network approaches. Journal of Sustainable Tourism, 18 (1). pp. 7-28. ISSN 0966-9582

Wiesner, Retha ORCID: https://orcid.org/0000-0003-2849-2337 and Chadee, Doren and Best, Peter J. and Poole, Nicci (2010) Managing environmental sustainability in SMEs: learning from the stars: a research report on developing a best practice framework for managing environmental sustain-ability in Australian small and medium size enterprises (SMEs). Project Report. University of Southern Queensland , Toowoomba, Australia. [Report]

Too, Eric G. (2010) A framework for strategic infrastructure asset management. In: Definitions, concepts and scope of engineering asset management. Engineering Asset Management Review (1). Springer, London, United Kingdom, pp. 31-62. ISBN 978-1-84996-177-6

Su, Ying and Huang, Jinghua and Al-Hakim, Latif (2010) A methodology to assure measurement data quality for key engineering materials. Advanced Materials Research, 108-11 (1). pp. 972-978. ISSN 1022-6680

Su, Ying and Al-Hakim, Latif (2010) Assuring information quality in medical platform for u-healthcare service. In: 2010 IEEE International Conference on Wireless Communications, Networking and Information Security (WCNIS 2010) , 25-27 Jun 2010, Beijing, China.

Fullerton, Sam and Neale, Larry and Johnson Morgan, Melissa (2010) Australian consumers' attitudes about sports sponsorship during an economic downturn. In: 8th Annual Sports Marketing Association Conference: Sport Marketing Strategies in Hard Times (SMA 2010), 26-29 Oct 2010, New Orleans, LA, USA.

Hingst, Ray and Gunter, Greg (2010) Autonomic and sense and respond logistics: the 'foxhole to factory to foxhole' continuum of combat service support. Australian Army Journal, 7 (1). pp. 57-69. ISSN 1448-2843

Johnson, Katherine Lee (2010) Changes in the strategic focus and internal operating culture of investor-owned U.S. electric utilities due to deregulation. [Thesis (PhD/Research)]

Su, Ying and Yin, Ling and Al-Hakim, Latif (2010) Cloud computing platform for national scientific data sharing of population and health. In: 2nd ETP/IITA World Congress in Applied Computing, Computer Science, and Computer Engineering, 17-18 Apr 2010, Shenzhen, China.

Summers, Jane and Smith, Brett (2010) Communication skills handbook, 3rd ed. John Wiley & Sons Australia, Ltd., Brisbane, Australia. ISBN 9780470820513

Woodside, Frances M. (2010) Consumer response to sponsorship leveraged packaging – a fast moving consumer goods context. [Thesis (PhD/Research)]

Kong, Eric (2010) Developing organizational knowledge and learning capabilities: synergistic relationships of human capital, strategic human resource management and human resource management. The International Journal of Learning, 17 (5). pp. 63-80. ISSN 1447-9494

Sit, Jason and Johnson Morgan, Melissa and Ekinci, Yuksel (2010) Enhancing customer loyalty to shopping centres through special event entertainment: the mediating role of hedonic value? In: 4th German French Austrian Conference on Quantitive Marketing (GFA 2010): New Directions New Insights, 16-18 Sep 2010, Vienna, Austria.

Somogyi, Simon and Gyau, Amos and Li, Elton and Bruwer, Johan (2010) Enhancing long-term grapegrower/winery relationships in the Australian wine industry. International Journal of Wine Business Research, 22 (1). pp. 27-41. ISSN 1751-1062

Sit, Jason (2010) Explaining the experiential consumption of special event entertainment in shopping Centres. [Thesis (PhD/Research)]

Gyau, Amos and Sidali, Katia and Somogyi, Simon (2010) Exploring the nature of price satisfaction in the Australian wine supply chain. In: 2010 Deutsche Gesellschaft fur Tourismuswissenschaft, Wein & Tourismus Symposium, 12-13 April 2010, Freiburg, Germany.

van der Laan, Lucas W. ORCID: https://orcid.org/0000-0003-2275-8974 (2010) Foresight competence and the strategic thinking of strategy-level leaders. [Thesis (PhD/Research)]

Southey, Kim and Innes, Peter (2010) Gender and firmographic effects in unfair dismissal arbitration. In: 10th Annual Pacific Employment Relations Association Conference, 15-18 Nov 2010, Gold Coast, Qld, Australia.

Too, Linda and Harvey, Michael and Too, Eric (2010) Globalisation and corporate real estate strategies. Journal of Corporate Real Estate, 12 (4). pp. 234-248. ISSN 1463-001X

Kong, Eric (2010) Harnessing knowledge for innovation in social enterprises: an intellectual capital perspective. In: Innovation in business and enterprise: technologies and frameworks. IGI Publishing (IGI Global), Hershey, PA. United States, pp. 162-184. ISBN 978-1-61520-643-8

Su, Ying and Al-Hakim, Latif, eds. (2010) Information sharing in U-Era: proceedings of the Fifth International Conference on Cooperation and Promotion of Information Resources in Science and Technology. Scientific Research Publishing, Irvine, USA. ISBN 978-1-935068-43-3

Too, Eric G. (2010) Infrastructure asset management: the challenges and approaches. In: 8th International Conference on Construction and Real Estate Management (ICCREM 2010): Major Infrastructure Procurement: Addressing the Constraints , 1-3 Dec 2010, Brisbane, Australia.

Al-Hakim, Latif and Jin, Chen, eds. (2010) Innovation in business and enterprise: technologies and frameworks. Business Science Reference (IGI Global), Hershey, Pennsylvania, United States. ISBN 978-1-61520-643-8

Kong, Eric (2010) Innovation processes in social enterprises: an IC perspective. Journal of Intellectual Capital, 11 (2). pp. 158-178. ISSN 1469-1930

Kong, Eric (2010) Intellectual capital and non-profit organizations in the knowledge economy: editorial and introduction to special issue. Journal of Intellectual Capital, 11 (2). pp. 97-106. ISSN 1469-1930

Su, Ying and Al-Hakim, Latif (2010) Intelligent control model for checking data quality in hospital process management. In: 2nd International Conference on Industrial Mechatronics and Automation (ICIMA 2010) , 30-31 May 2010, Wuhan, China.

Boolaky, Pran Krishansing (2010) Investigating the relationship between the elements of the IFRS conversion cost in the context of small island economies (Mauritius). International Journal of Managerial and Financial Accounting, 2 (3). pp. 228-239. ISSN 1753-6715

Dahwa, Masimba Phillip (2010) Investigation of how procurement practices influence business survival: analysis of buyer - supplier relationships in Zimbabwe's banking industry. [Thesis (PhD/Research)]

Deakins, David and Battisti, Martina and Coetzer, Alan and Roxas, Hernan Banjo (2010) Managerial learning and management development in New Zealand SMEs. In: ISBE 2010: Looking to the Future: Economic and Social Regeneration through Entrepreneurial Activity, 3-4 Nov 2010, London, United Kingdom.

Wilson, Alan and Johns, Raechel and Miller, Karen W. and Pentecost, Robin (2010) Marketing research: an integrated approach: solving business problems: the value of marketing research. Pearson Education Australia, Frenchs Forest, NSW. ISBN 978144251042

Seaton, Sheilagh (2010) Measuring return on marketing investment in non-professional sports event organisations. [Thesis (PhD/Research)]

Su, Ying and Yin, Ling and Al-Hakim, Latif (2010) Modeling the effects of information quality on hospital process performance. In: 2010 International Conference on Information Technology and Industrial Engineering, 6-7 Jun 2010, Wuhan, China.

Rose, Dennis and Gordon, Ray and Hattingh, Waldo (2010) Pathway to responsible leadership. In: 1st International Conference in Responsible Leadership: The Next Generation Responsible Leaders, 18-20 May 2010, Pretoria, South Africa.

Ulrich, Georges and Sachs, Sybille and Millett, Bruce (2010) Perception, reflection and communication: an empirical case study within the pharmaceutical industry. Corporate Governance, 10 (4). pp. 432-444. ISSN 1472-0701

Whitty, Stephen Jonathan (2010) Project management artefacts and the affective emotions they evoke. International Journal of Managing Projects in Business, 3 (1). pp. 22-45. ISSN 1753-8378

Sassenberg, Anne-Marie and Johnson Morgan, Melissa (2010) Scandals, sports and sponsors: what impact do sport celebrity transgressions have on consumer's perceptions of the celebrity's brand image and the brand image of their sponsors? In: 8th Annual Sports Marketing Association Conference: Sport Marketing Strategies in Hard Times (SMA 2010), 26-29 Oct 2010, New Orleans, LA, USA.

Too, Eric and Too, Linda (2010) Strategic infrastructure asset management: a conceptual framework to identify capabilities. Journal of Corporate Real Estate, 12 (3). pp. 196-208. ISSN 1463-001X

Kong, Eric (2010) Strategic relationships of human capital, strategic human resource management and human resource management. In: AAMC 2010: Asian Management: Challenges and Opportunities in Turbulent Times, 12-14 Dec 2010, Macau, China.

Su, Ying and Al-Hakim, Latif (2010) System dynamics modeling for green IT strategies: SAP sustainability development case. In: CESCE 2010: International Conference on Challenges in Environmental Science and Computer Engineering, 6-7 Mar 2010, Wuhan, China.

Hume, Margee and Sullivan Mort, Gillian (2010) The consequence of appraisal emotion, service quality, perceived value and customer satisfaction on repurchase intent in the performing arts. Journal of Services Marketing, 24 (2). pp. 170-182. ISSN 0887-6045

Somogyi, Simon and Gyau, Amos (2010) The impact of price satisfaction on supplier commitment in the Australian wine supply chain. In: ANZMAC 2010: Doing More With Less, 29 Nov-1 Dec 2010, Christchurch, New Zealand.

Neale, Larry and Fullerton, Sam and Johnson Morgan, Melissa (2010) The pitfalls of publicizing ethics research. In: 2010 Annual Conference of the Society for Marketing Advances: Going Green - Best Marketing Practices for a Global World, 3-6 Nov 2010, Atlanta, Georgia, USA.

Kong, Eric and Farrell, Mark (2010) The role of image and reputation as intangible resources in non-profit organisations: a relationship management perspective. In: ICICKM 2010: 7th International Conference on Intellectual Capital, Knowledge Management and Organisational Learning, 11-12 Nov 2010, Hong Kong, China.

Hume, Margee and Sullivan-Mort, Gillian (2010) Uniting the service trinity in non-profit community organisations: a sequence of studies, reflections and implications for theory and practice in the performing arts. In: Handbook of business and finance: multinational companies, venture capital and non-profit organizations. Businness Issues, Competition and Entrepeneurship. Nova Science Publishers, Inc., New York, NY. United States, pp. 79-99. ISBN 978-1-606-92855-4

Su, Ying and Al-Hakim, Latif (2010) Using computer simulation in operating room management: impacts of information quality on process performance. In: WMSVM 2010: 2nd International Conference on Modeling, Simulation and Visualization Methods, 15-16 May 2010, Sanya, China.

Mills, Michael K. (2010) Using the jazz metaphor to enhance student learning and skill development in the marketing research course. Journal of Marketing Education, 32 (3). pp. 300-313. ISSN 0273-4753

2009

Hume, Margee and Sullivan Mort, Gillian (2009) iwork, irest, iplay: exploring youth online behaviour. Lambert Academic Publishing, Koln, Germany. ISBN 978-3-8383-3149-2

Sibanda, Khutula and Erwee, Ronel and Ng, Eric (2009) Adaptation of export marketing strategy in Zimbabwean export firms. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia.

Gordon, Raymond and Rose, Dennis M. and Bushel, H. (2009) Testing planning organising, leading and controlling (POLC): an empirical examination of the functions of management through a pilot study developing the 'POLC-BMS'. In: ANZAM 2009: Sustainable Management and Marketing, 01-04 Dec 2009, Melbourne, Australia.

Malan, Renee and Erwee, Ronel and Rose, Dennis M. (2009) The importance of individual mental models for strategic thinking in organisations. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia.

Mills, Michael K. (2009) Using the jazz metaphor to teach the strategic capstone course. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia.

Kong, Eric and Thomson, S. Bruce (2009) An intellectual capital perspective of human resource strategies and practices. Knowledge Management Research and Practice, 7 (4). pp. 356-364. ISSN 1477-8238

Latham, Gwenda and Gordon, Raymond (2009) Beware of different guanxi measurements when doing research in China. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia .

Gardiner, Michael (2009) Developing a local government marketing model. In: 23rd Australian and New Zealand Marketing Academy Conference (ANZMAC 2009), 30 Nov-2 Dec 2009, Melbourne, Australia.

Somogyi, Simon and Gyau, Amos (2009) The impact of price satisfaction on supplier relationship performance. In: ANZMAC 2009: Sustainable Management and Marketing, 30 Nov-2 Dec 2009, Melbourne, Australia.

Sibanda, Khutula and Erwee, Ronel and Ng, Eric (2009) Zimbabwean exporters: differences between high and low performers. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia.

Russell, David and Sullivan Mort, Gillian and Hume, Margee (2009) Analysis of management narrative to understand social marketing strategy: the case for 'Branding Logan City'. Australasian Marketing Journal, 17 (4). pp. 232-237. ISSN 1441-3582

Alcaraz, Celeste and Hume, Margee and Sullivan Mort, Gillian (2009) Creating sustainable practice in a museum context: adopting service-centricity in non-profit museums. Australasian Marketing Journal, 17 (4). pp. 219-229. ISSN 1441-3582

Battisti, Martina and Roxas, Hernan Banjo (2009) Sustainability from the perspective of the small firm owner-manager. In: Sustainability Conference 2009: The Sustainability Debate - The Way Forward, 12-13 Nov 2009, Auckland, New Zealand.

Syed, Jawad and Murray, Peter (2009) Combating the English language deficit: the labour market experiences of migrant women in Australia. Human Resource Management Journal, 19 (4). pp. 413-432. ISSN 0954-5395

Doobree, Daneshwar (2009) Job involvement of bank managers in Mauritius. [Thesis (PhD/Research)]

Al-Hakim, Latif and Singh, Soin (2009) Managing supply chain at high technology companies. In: COINFO 2009: Managing Virtual Organisations and Information in the Era of Globalisation, 21-23 Nov 2009, Beijing, China.

Hume, Margee (2009) Repurchase intent in the experiential context: using an operations and marketing perspective to invesitgate the cultural performing arts. [Thesis (PhD/Research)]

Carroll, David and Ng, Eric and Birch, Dawn (2009) Retention and progression of postgraduate business students: An Australian perspective. Open Learning: The Journal of Open, Distance and e-Learning, 24 (3). pp. 197-209. ISSN 0268-0513

Rundle-Thiele, Sharyn R. (2009) Social gain: is corporate social responsibility enough? Australasian Marketing Journal, 17 (4). pp. 204-210. ISSN 1441-3582

Sullivan Mort, Gillian and Hume, Margee (2009) Sustainabiity, social entrepreneurship and social change [Editorial]. Australasian Marketing Journal, 17 (4). pp. 189-191. ISSN 1441-3582

Wiesner, Retha ORCID: https://orcid.org/0000-0003-2849-2337 and Millett, Bruce (2009) How do Australian SMEs plan? In: 22nd Annual Small Enterprise Association of Australia and New Zealand Conference (SEAANZ 2009), 31 Aug - 2 Sep, 2009, Wellington, New Zealand.

Ng, Eric (2009) An empirical investigation on the dyad perspective of buyer-seller relationships in Australian regional agribusinesses. Contemporary Management Research, 5 (3). pp. 287-299. ISSN 1813-5498

Nooriafshar, Mehryar (2009) Balancing the use of technology and traditional approaches in teaching mathematics within business courses. In: 10th International Conference of the Mathematics Education into the 21st Century Project: Models in Developing Mathematics Education, 11-17 Sep 2009, Dresden, Germany.

Brook, Richard Allan (2009) How do executives in the Colombian coal mining industry deal with effective leadership practice? [Thesis (PhD/Research)]

Gunter, Greg and Hingst, Ray (2009) Project sustainability management and technology. In: 6th Annual Project Management Australia Conference (PMOz 2009): Projects Sustaining the Future, 10-12 Aug 2009, Canberra, Australia.

Behrend, Frank D. and Erwee, Ronel (2009) Mapping knowledge flows in virtual teams with SNA. Journal of Knowledge Management, 13 (4). pp. 99-114. ISSN 1367-3270

Chakraborty, Subrata and Yeh, Chung-Hsing (2009) A simulation comparison of normalization procedures for TOPSIS. In: 2009 International Conference on Computers & Industrial Engineering, 6-9 July 2009, Troyes, France.

Chadee, Doren and Raman, Revti (2009) International outsourcing of information technology services: review and future directions. International Marketing Review, 26 (4). pp. 411-438. ISSN 0265-1335

Wong, Yuk Kuen (2009) Software quality and group performance. AI and Society : the journal of human-centered systems and machine intelligence, 23 (4). pp. 559-573. ISSN 0951-5666

Kong, Eric (2009) Facilitating learning through intellectual capital in social service nonprofit organizations. The International Journal of Learning, 16 (2). pp. 533-548. ISSN 1447-9494

Nazemi, Shamsodin and Nooriafshar, Mehryar and Ghabool, Zahra (2009) Application of value stream mapping in improving the service processes of a dental clinic. In: India-USA Global Business and Networking Strategy Conference 2009, 12-14 Jun 2009, Chennai, India.

Roxas, Hernan Banjo and Lindsay, Valerie and Ashill, Nicholas and Victorio, Antong (2009) Economic accountablity in the context of local governance in the Philippines: a structural equation modelling approach. Asia Pacific Journal of Public Administration, 31 (1). pp. 17-37. ISSN 0259-8272

Cassidy, Frances (2009) A socio-demographic profile of visitors to the South Pacific outer islands of Vanuatu. In: International Convention and Expo Summit 2009, 18-20 May 2009, Hong Kong.

Birch, Dawn and Burnett, Bruce (2009) Advancing e-learning policy and practice: influences on academics' adoption, integration and development of multimodal e-learning courses. In: Institutional transformation through best practices in virtual campus development: advancing e-learning policies. Information Science Reference (IGI Global), Hershey, PA, United States, pp. 65-80. ISBN 978-1-60566-358-6

Werth, Shalene and Southey, Kim and Lynch, Bernadette (2009) Catching them is one thing, keeping them is something else: reflections on teaching first year university students. Studies in Learning, Evaluation, Innovation and Development, 6 (1). pp. 30-37. ISSN 1832-2050

Chadee, Doren and Naidoo, Vikash (2009) Higher educational services exports: sources of growth of asian students in US and UK. Service Business: an international journal, 3 (2). pp. 173-187. ISSN 1862-8516

Whitty, Stephen Jonathan (2009) New philosophy of project management: an investigation into the prevalence of modern project management by means of an evolutionary framework. [Thesis (PhD/Research)]

Whitty, Stephen Jonathan and Maylor, Harvey (2009) And then came complex project management (revised). International Journal of Project Management, 27 (3). pp. 304-310. ISSN 0263-7863

Carpenter, Belinda and Tait, Gordon and Barnes, Michael and Adkins, Glenda and Naylor, Charles and Begum, Nelufa (2009) Increasing the information available to coroners: the effect on autopsy decision-making. Medicine Science and the Law, 49 (2). pp. 101-108. ISSN 0025-8024

Tkaczynski, Aaron and Rundle-Thiele, Sharyn R. and Beaumont, Narelle (2009) Segmentation: a tourism stakeholder view. Tourism Management, 30 (2). pp. 169-175. ISSN 0261-5177

Murray, Peter A. and Syed, Jawad and Roberts, Zeynep (2009) Structures of learning for dynamic markets. Management Decision, 47 (2). pp. 271-288. ISSN 0025-1747

Southey, Kim (2009) A conceptual model of employee self reported rationale for engaging in deviant acts. In: AIRAANZ 2009: Labour, Capital and Change, 4-6 Feb 2009, Newcastle, Australia.

Birch, Dawn and Burnett, Bruce (2009) Bringing academics on board: encouraging institution-wide diffusion of e-learning environments. Australasian Journal of Educational Technology, 25 (1). pp. 117-134. ISSN 1449-3098

Tkaczynski, Aaron (2009) Destination segmentation: a recommended two-step approach. [Thesis (PhD/Research)]

Wiesner, Retha ORCID: https://orcid.org/0000-0003-2849-2337 and Millett, Bruce and Zhang, Yahua ORCID: https://orcid.org/0000-0003-1522-3402 (2009) Strategies to minimise the impact of challenging times on training: final report. Project Report. Construction Skills Queensland , Brisbane, Australia. [Report]

Kong, Eric and Jenkins, Stacey and Ardagh, David (2009) A preliminary analysis of learning processes for innovation in member-serving nonprofit organizations: the role of governance structure and its elements - shared knowledge, decision making and benefit sharing. The International Journal of Learning, 16 (6). pp. 1-16. ISSN 1447-9494

Kong, Eric and Ramia, Gaby (2009) A qualitative analysis of intellectual capital in Australian social service nonprofit organizations. In: AOM 2009: Green Management Matters, 7-11 Aug 2009, Chicago, IL, United States.

Ng, Eric (2009) An exploratory study on the use of information sources by consumers to select Australian regional travel agencies. Journal of Hospitality Marketing and Management, 18 (1). pp. 26-43. ISSN 1936-8623

Too, Eric and Betts, Martin and Kumar, Arun (2009) Building capabilities for infrastructure capacity management. In: 2nd Infrastructure Theme Postgraduate Conference: Rethinking Sustainable Development: Planning, Infrastructure Engineering, Design and Managing Urban Infrastructure, 26 Mar 2009, Brisbane, Australia.

Al-Hakim, Latif and Memmola, Massimo, eds. (2009) Business web strategy: design, alignment, and application. Information Science Reference (IGI Global), Hershey, PA, USA. ISBN 978-160566024-0

Lu, Wu and Al-Hakim, Latif (2009) Collaboration in the era of internationalization: a Chinese case. In: 4th International Conference on Cooperation and Promotion of Information Resources in Science and Technology: Managing Virtual Organisations and Information in the Era of Globalisation (COINFO'09), 21-23 Nov 2009, Beijing, China.

Woodside, Frances M. and Summers, Jane (2009) Consumer awareness of sponsorship - a FMCG context. In: ANZMAC 2009: Sustainable Management and Marketing, 30 Nov-2 Dec 2009, Melbourne, Australia.

Sit, Jason and Johnson Morgan, Melissa (2009) Defining the experiential value of auxiliary special events in shopping centres: a shopper's perspective. In: EAERCD 2009: 15th Annual Conference of European Association for Education and Research in Commercial Distribution, 15-17 Jul 2009, Guildford, Surrey, UK.

Roxas, Hernan Banjo and Lindsay, Valerie and Ashill, Nicholas and Victorio, Antong (2009) Do institutions matter to the strategic posture and performance of SMEs? Lessons from an emerging economy. In: SEAANZ 2009: Start Small - Think Big, 31 Aug-2 Sep 2009, Wellington, New Zealand.

Summers, Jane and Gardiner, Michael and Lamb, Charles W. and Hair, Joseph F. and McDaniel, Carl (2009) Essentials of marketing, 3rd ed. Cengage Learning Australia, South Melbourne, Australia. ISBN 9780170137324

Todhunter, Barrie James (2009) Guiding principles for the development of a conceptual framework for postgraduate distance education in project management. [Thesis (PhD/Research)]

Kong, Eric (2009) Harnessing knowledge for innovation in social enterprises: an intellectual capital perspective. In: AOM 2009: Green Management Matters, 7-11 Aug 2009, Chicago, IL. United States.

Gong, Xiao Yan (2009) Identifying and minimising preventable delay within the operating theatre management process: an adapted lean thinking approach. [Thesis (PhD/Research)]

Birch, Dawn and Al-Hakim, Latif, eds. (2009) International Journal of Networking and Virtual Organisations, Vol. 6, No. 5, 2009: special issue 'Towards a virtual university'. Inderscience Enterprises Ltd., Olney, Bucks,UK.

Chadee, Doren and Raman, Revti (2009) International outsourcing research: overview of the research landscape. In: 2009 Australia and New Zealand International Business Academy Conference: The Future of Asia-Pacific Business: Beyond the Crisis (ANZIBA 2009), 16-18 Apr 2009, Brisbane, Australia.

Wiesner, Retha ORCID: https://orcid.org/0000-0003-2849-2337 and Poole, Nicci (2009) Managing change: mental models of SME managers. In: SEAANZ 2009: Start Small - Think Big, 31 Aug - 2 Sep 2009, Wellington, New Zealand.

Ko, Stephen and Kong, Eric (2009) Mapping out social enterprises development: a framing perspective. In: AOM 2009: Green Management Matters, 7-11 Aug 2009, Chicago, Il. United States.

Gurney, Tiana (2009) Marketing strategy and organisational strategy: a study of regional private hospitals. [Thesis (PhD/Research)]

Lamb, Charles and Hair, Joseph F. and McDaniel, Carl and Summers, Jane and Gardiner, Michael (2009) Mktg. Cengage Learning Australia, South Melbourne, Australia. ISBN 9780170180238

Erwee, Ronel and Malan, Renee (2009) Models of management consulting: a survey. In: Emerging trends and issues in management consulting: consulting as a Janus-faced reality. Research in Management Consulting (9). Information Age Publishing, Charlotte, NC. United States, pp. 41-62. ISBN 978-1-60752-051-1

Kong, Eric (2009) Perceptions of information flow and sharing in non-profit organisations: a relational capital perspective. In: COINFO 2009: Managing Virtual Organisations and Information in the Era of Globalisation, 21-23 Nov 2009, Beijing, China.

Birch, Dawn (2009) PowerPoint with audio: a breeze to enhance the student learning experience. e-Journal of Business Education and Scholarship of Teaching, 3 (1). pp. 36-42. ISSN 1835-9132

Memmola, Massimo and Al-Hakim, Latif (2009) Preface [to Business web strategy: design, alignment and application]. In: Business web strategy: design, alignment and application. IGI Publishing (IGI Global), Hershey, PA. United States. ISBN 978-160566024-0

Boonyathan, Patcharee and Al-Hakim, Latif (2009) Procedure for modeling and improving E-SCM processes. In: Electronic business: concepts, methodologies, tools, and applications. IGI Publishing (IGI Global), Hershey, PA. United States, pp. 482-503. ISBN 9781605660561

Mills, Michael K. (2009) Seeing jazz: doing research. International Journal of Market Research, 51 (3). pp. 383-402. ISSN 1470-7853

Fullerton, Sam and Johnson Morgan, Melissa (2009) Sports marketing in an economic quagmire. In: 7th Annual Sport Marketing Association Conference (SMA 2009), 28-30 Oct 2009, Cleveland, Ohio.

Rowley, Chris and Yukongdi, Vimolwan, eds. (2009) The changing face of women managers in Asia. Working in Asia. Taylor & Francis (Routledge), Oxon, United Kingdom. ISBN 0-415-43767-9

Yukongdi, Vimolwan and Rowley, Chris (2009) The changing face of women managers in Asia: opportunities and challenges. In: The changing face of women managers in Asia. Working in Asia. Taylor & Francis (Routledge), Oxon, United Kingdom, pp. 1-18. ISBN 0-415-43767-9

Yukongdi, Vimolwan (2009) The changing face of women managers in Thailand. In: The changing face of women managers in Asia. Working in Asia. Taylor & Francis (Routledge), Oxon, United Kingdom, pp. 199-223. ISBN 0-415-43767-9

Rowley, Chris and Yukongdi, Vimolwan (2009) The future of the changing face of women managers in Asia. In: The changing face of women managers in Asia. Working in Asia. Taylor & Francis (Routledge), Oxon, United Kingdom, pp. 248-260. ISBN 0-415-43767-9

Su, Ying and Al-Hakim, Latif (2009) The impact of information quality on operating room performance by simulation validation. In: ICMSO 2009: International Conference on Modelling, Simulation and Optimization , 26-27 Dec 2009, Beijing, China.

Chadee, Doren and Raman, Revti (2009) The influence of top management global orientation and partnership quality on the performance of offshore information technology service providers in India. In: AIB 2009: Is the World Flat or Spiky? Implications for International Business, 27-30 Jun 2009, San Diego, USA.

2008

Raman, Revti and Chadee, Doren (2008) Managing people, knowledge and client relations for international competitiveness of offshore information technology services providers. In: 50th Annual Meeting of the Academy of International Business, 30 Jun - 03 Jul 2008, Milan, Italy.

Erwee, Ronel and Palmke, Haridass (2008) Hiring, training and development practices in German and Indian manufacturing companies. In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand.

Erwee, Ronel and Palmke, Haridass (2008) Performance and pay practices in German and Indian manufacturing companies. In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand.

Mills, Michael K. (2008) On the offbeat: applying the jazz metaphor to move from mainstream to more holistic marketing research. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia.

Mills, Michael K. (2008) Teaching strategic marketing: applying the jazz metaphor. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia.

Ng, Eric (2008) A dyad perspective of buyer-seller relationships - the case of Taiwan agribusinesses. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia.

Miller, Karen and Brown, Les and Chadee, Doren (2008) Developing a presence in a mainstream market with a product perceived as offbeat. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia.

Miller, Karen W. and Chadee, Doren (2008) Does brand influence wine purchase? In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand.

Southey, Kim (2008) Forward with unfair dismissal claims. Labour and Industry: a journal of the social and economic relations of work, 19 (1-2). pp. 25-48. ISSN 1030-1763

Powell, Brendan and Lawley, Meredith and Johnson Morgan, Melissa (2008) I'm not playing anymore: developing a model of why consumers stop playing social sport. In: ANZMAC 2008: Shifting Focus from the Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia.

Sit, Jason and Johnson Morgan, Melissa (2008) Roll up, roll up! The effect of social crowding on consumer enjoyment of special event entertainment. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia.

Volkov, Michael and Summers, Jane and Johnson Morgan, Melissa (2008) The effect of the category of sport team on the role of nostalgia in an individual supporter's psychological connection to that sport team. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia.

Miller, Karen (2008) The impact of brand personality on brand-aroused feelings. In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand.

Lawson, Kym and Werth, Shalene and Dunn, Peter and d'Abadie, Danielle (2008) The impact of disabilities and long-term medical conditions on the student learning experience at USQ. In: Pathways 9, 02-05 Dec 2008, Melbourne, Australia.

Miller, Karen and Chadee, Doren (2008) The relevance and irrelevance of the brand for small and medium wine enterprises. Small enterprises research: the journal of SEAANZ, 16 (2). pp. 32-44. ISSN 1321-5906

Kong, Eric and Jenkins, Stacey and Ardagh, David (2008) Strategic innovation in member-serving non-profit organisations: the role of governance structure, knowledge sharing and decision making. In: 9th International Business Research Conference, 24-26 Nov 2008, Melbourne, Australia.

Shao, Wei and Lye, Ashley and Rundle-Thiele, Sharyn (2008) Decisions, decisions, decisions: multiple pathways to choice. International Journal of Market Research, 50 (6). pp. 797-816. ISSN 1470-7853

Roxas, Banjo G. (2008) An institutional analysis of strategic posture. Journal of Business and Governance, 10 (2). pp. 3-18. ISSN 0119-9161

Hume, Margee and Sullivan Mort, Gillian (2008) Enhancing the experience: creating service opportunities using mobile phone technology in museums. The London Journal of Tourism, Sport and Creative Industries, 1 (2). pp. 3-20. ISSN 1755-1897

Abdullah, Nik Ab Halim Nik and Al-Hakim, Latif (2008) The role of trust and dependency on e-procurement adoption: an empirical analysis. In: 9th International Business Research Conference, 24-26 Nov 2008, Melbourne, Australia.

Hingst, Ray and Gunter, Greg (2008) Autonomic and sense and respond logistics: the 'foxhole to factory to foxhole' continuum of combat service support. In: Land Warfare Conference (LWC 2008): Force Protection in the 21st Century - Deter, Detect, Disrupt and Defeat, 27-31 Oct 2008, Brisbane, Australia.

Chadee, Doren and Miller, Karen (2008) How market research can help grow your business. Wine Business Magazine. pp. 64-65. ISSN 1832-5068

Birch, Dawn and Burnett, Bruce (2008) Interactive multimodal technology-mediated distance education courses: the academic's perspective. Japanese Journal of Educational Media Research, 15 (1). pp. 43-60. ISSN 1340-9352

Chimhundu, Ranga (2008) Manufacturer and retailer brand innovation in grocery packaged goods categories. In: 12th Annual Waikato Management School Student Research Conference, 20 Oct 2008, Hamilton, New Zealand.

Hingst, Raymond D. and Lowe, Kevin B. (2008) Taylorism, targets, technology and teams - compatible concepts? Evidence from a US call centre. International Review of Business Research Papers, 4 (5). pp. 157-165. ISSN 1832-9543

Whitty, Jennifer A. and Rundle-Thiele, Sharyn R. and Scuffham, Paul A. (2008) Insights into public preferences for pharmaceutical funding. International Journal of Pharmaceutical and Healthcare Marketing, 2 (3). pp. 216-234. ISSN 1750-6123

Kong, Eric (2008) The development of strategic management in the non-profit context: Intellectual capital in social service non-profit organisations. International Journal of Management Reviews, 10 (3). pp. 281-299. ISSN 1460-8545

Rundle-Thiele, Sharyn and Ball, Kim and Gillespie, Meghan (2008) Raising the bar: from corporate social responsibility to corporate social performance. Journal of Consumer Marketing, 25 (4). pp. 245-253. ISSN 0736-3761

Li, Ling-yee and Ogunmokun, Gabriel O. (2008) An empirical study of manufacturing flexibility of exporting firms in China: how do strategic and organizational contexts matter? Industrial Marketing Management, 37 (6). pp. 738-751. ISSN 0019-8501

Nooriafshar, Mehryar (2008) Innovative and effective methods of learning other languages and their benefits. In: 2008 Faculty Student Multidiscipline Global Conference on Research, 29 Feb - 2 Mar 2008, Jackson, Mississippi, USA.

van der Laan, Luke ORCID: https://orcid.org/0000-0003-2275-8974 (2008) The imperative of strategic foresight to strategic thinking. Journal of Futures Studies, 13 (1). pp. 21-42. ISSN 1027-6084

Chadee, Doren and Miller, Karen (2008) Growing your wine business: the value of market research. In: 2008 Queensland Wine Business Conference, 29 July 2008, Toowoomba, Australia.

Johnson Morgan, Melissa and Summers, Jane and Sassenberg, Anne-Marie (2008) The impact of negative publicity on: an individual sporting celebrity's brand DNA; the brand DNA of their associated team and/or sport; and attitudes of their sponsors and partners. In: 6th Annual Sport Marketing Association Conference: Bridging the Gap: Bringing the World Down Under 6th Annual Sport Marketing Association Conference (SMA 2008), 16-19 July 2008, Gold Coast, Australia.

Fullerton, Sam and Johnson Morgan, Melissa and Garland, Ron (2008) A contemporary snapshot of consumer attitudes to sport sponsorship in Australia. In: 6th Annual Sport Marketing Association Conference: Bridging the Gap: Bringing the World Down Under, 17-19 July 2008, Gold Coast, Australia.

Johnson Morgan, Melissa and Seaton, Sheilagh and Summers, Jane (2008) Determination of the financial return on marketing investment for sports events in Canada. In: 6th Annual Sport Marketing Association Conference: Bridging the Gap: Bringing the World Down Under 6th Annual Sport Marketing Association Conference (SMA 2008), 16-20 July 2008, Gold Coast, Australia.

Somogyi, Simon (2008) Grower communication: a winery imperative. Australian & New Zealand Grapegrower & Winemaker (534). pp. 37-38. ISSN 1446-8212

Roxas, Banjo G. (2008) Social capital for knowledge management: the case of SMEs in the Asia Pacific region. Asian Academy of Management Journal, 13 (2). pp. 57-77. ISSN 1394-2603

Volkov, Michael and Johnson Morgan, Melissa and Summers, Jane (2008) The role of nostalgia in determining consumers' sport team identification. In: 6th Annual Sport Marketing Association Conference: Bridging the Gap: Bringing the World Down Under 6th Annual Sport Marketing Association Conference (SMA 2008), 17-19 July 2008, Gold Coast, Australia.

Paterson, Ian and Maguire, Heather and Al-Hakim, Latif (2008) Analysing trust as a means of improving the effectiveness of the virtual supply chain. International Journal of Networking and Virtual Organisations, 5 (3/4). pp. 325-348. ISSN 1470-9503

Roxas, Hernan Banjo G. and Lindsay, Valerie and Ashill, Nicholas and Victorio, Antong (2008) Institutional analysis of strategic choice of micro, small and medium enterprises: development of a conceptual framework. Singapore Management Review, 30 (2). pp. 47-72. ISSN 0129-5977

Birch, Dawn (2008) Interactive multimodal technology-mediated distance education courses: the academic's perspective. In: 2008 Academy of Marketing Annual Conference, 8-10 July 2008, Aberdeen, Scotland.

Summers, Jane and Johnson Morgan, Melissa (2008) More than just the media: considering the role of public relations in the creation of sporting celebrity and the management of fan expectations. Public Relations Review, 34 (2). pp. 176-182. ISSN 0363-8111

Rundle-Thiele, Sharyn and Russell-Bennett, Rebekah (2008) Journal of Management and Organization [Editorial]. Journal of Management and Organization, 14 (2). pp. 114-115. ISSN 1833-3672

Rundle-Thiele, Sharyn R. and Kuhn, Kerri-Ann L. (2008) Challenging first year marketing students using a tournament style competition. In: 2008 Annual Conference of the Academy of Marketing Science: Creating Value in a Global Marketplace, 28-31May 2008, Vancouver, British Columbia, Canada.

Shao, Wei and Rundle-Thiele, Sharyn and Lye, Ashley (2008) Investigating strategy use for a single choice decision. In: 2008 Academy of Marketing Science Annual Conference: Creating Value in a Global Marketplace, 28-31 May 2008, Vancouver, BC. Canada.

Rundle-Thiele, Sharyn and Paladino, Angela and Apostol, Sergio Antonio G. Jr. (2008) Lessons learned from renewable electricity marketing attempts: a case study. Business Horizons, 51 (3). pp. 181-190. ISSN 0007-6813

Kong, Eric and Prior, Daniel (2008) An intellectual capital perspective of competitive advantage in non-profit organisations. International Journal of Nonprofit and Voluntary Sector Marketing, 13 (2). pp. 119-128. ISSN 1465-4520

Rundle-Thiele, Sharyn R. and Kuhn, Kerri-Ann L. (2008) The get marketer challenge innovation: challenging students using a tournament style competition. Marketing Education Review, 18 (1 ). pp. 33-37. ISSN 1052-8008

Tkaczynski, Aaron and Rundle-Thiele, Sharyn R. and Beaumont, Narelle (2008) Insights into how regional tourism operators view their markets. International Journal of Organisational Behaviour, 13 (1). pp. 16-27.

Southey, Kim (2008) Unfair dismissal: a returning concern for SMEs. Australian Industrial Law News, 3. pp. 11-12.

Pedersen, Cec and Nagengast, Johann (2008) The virtues of the virtual organization. Strategic HR Review, 7 (3). pp. 19-25. ISSN 1475-4398

Hingst, Raymond D. (2008) Face value. HR Monthly. pp. 40-43. ISSN 1324-4027

Kossen, Chris and Pedersen, Cec (2008) Older workers in Australia: the myths, the realities and the battle over workforce 'flexibility'. Journal of Management and Organization, 14 (1). pp. 73-84. ISSN 1833-3672

Too, Eric and Tay, Linda (2008) Infrastructure asset management (IAM): evolution and evaluation. In: CIB International Conference on Building Education and Research (BEAR 2008): Building Resilience, 11-15 Feb 2008, Heritance Kandalama, Sri Lanka.

Werth, Shalene (2008) WorkChoices: hardly a new agenda. In: 22nd Conference of the Association of Industrial Relations Academics of Australia and New Zealand: Workers, Corporations and Community: Facing Choices for a Sustainable Future, 06-08 Feb 2008, Melbourne, Australia.

Birch, Dawn and Sankey, Michael D. (2008) Drivers for and obstacles to the development of interactive multimodal technology-mediated distance higher education courses. International Journal of Education and Development Using Information and Communication Technology, 4 (1). pp. 1-10. ISSN 1814-0556

Maguire, Heather (2008) Extending the boundaries of IQ: can collaboration with information management improve corporate governance? International Journal of Information Quality, 5 (3/4). pp. 325-348. ISSN 1751-0457

Syed, Jawad and Murray, Peter A. (2008) A cultural feminist approach towards managing diversity in top management teams. Equal Opportunities International, 27 (5). pp. 413-432. ISSN 0261-0159

Li, Yuefeng and Zhou, Xujuan and Bruza, Peter and Xu, Yue and Lau, Raymond Y.K. (2008) A two-stage text mining model for information filtering. In: 17th ACM conference on Information and Knowledge Management (CIKM '08), 23-30 Oct 2008, Napa Valley, United States.

Cassidy, Frances (2008) Are we there yet? Are we there yet? An exploratory study of baby boomers travelling with their grandchildren. In: Chaos to Clarity: The Role of Small to Medium-Sized Tourism Firms in a Mature Market, Symposium 2008, 31 Oct 2008, Cairns, Australia.

Whitty, S. Jonathan (2008) 'C' for craftsmanship not 'C' for complexity. In: PMI 2008: PMI Global Congress Asia Pacific, 3-5 Mar 2008, Sydney, Australia.

Wiesner, Retha ORCID: https://orcid.org/0000-0003-2849-2337 (2008) Contemporary issues and emerging themes in leadership. In: Super leaders of Australia. Super Leaders of Australia. Carmen Parnos, Melbourne, Australia, pp. 25-41. ISBN 9780646486352

McDonald, Lynette M. and Rundle-Thiele, Sharyn (2008) Corporate social responsibility and bank customer satisfaction: a research agenda. International Journal of Bank Marketing, 26 (3). pp. 170-182. ISSN 0265-2323

Mahaorand, Thamrong and Al-Hakim, Latif (2008) Critical drivers affecting strategic alignment of outsourcing service providers and their customers in Thailand. In: 4th International Congress on Logistics and SCM Systems (ICLS 2008): Effective Supply Chain and Logistic Management for Sustainable Development, 26-28 Nov 2008, Bangkok, Thailand.

Hume, Margee (2008) Developing a conceptual model for repurchase intention in the performing arts: the roles of emotion, core service and service delivery. International Journal of Arts Management, 10 (2). pp. 40-55. ISSN 1480-8986

Paelmke, Haridass and Erwee, Ronel (2008) Diversity management in German and Indian manufacturing companies. International Journal of Organisational Behaviour, 13 (1). pp. 28-51.

Dallimore, Karen (2008) Does emotional regulation training work during angry service encounters? In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia.

Roxas, Banjo G. and Cayoca-Panizales, Rhowena and de Jesus, Rowenna (2008) Entrepreneurial knowledge and its effects on entrepreneurial intentions: development of a conceptual framework. Asia-Pacific Social Science Review, 8 (2). pp. 61-77. ISSN 0119-8386

Mills, Michael (2008) Environmentally-active consumers' preferences for zero-emission vehicles: public sector and marketing implications. Journal of Nonprofit and Public Sector Marketing, 19 (1). pp. 1-33. ISSN 1049-5142

Cassidy, Frances and Pegg, Shane (2008) Exploring the motivations for engagement in sport tourism. In: ICES 2008: International Convention & Exposition Summit, 14-16 Feb 2008, Singapore.

Carroll, David (2008) Factors affecting the retention and progression of postgraduate business distance education students: an exploratory case study at the University of Southern Queensland. [Thesis (PhD/Research)]

Chua, Roberta Li and Cockfield, Geoff and Al-Hakim, Latif (2008) Factors affecting trust within Australian beef supply chain. In: ICLS 2008: Effective Supply Chain and Logistic Management for Sustainable Development, 26-28 Nov 2008, Bangkok, Thailand.

Sit, Jason and Johnson Morgan, Melissa and Woodside, Frances M. (2008) How do in-mall entertainment events impact on consumers' shopping mall behaviours? a model of special event entertainment. In: 2008 Global Marketing Conference, 20-23 Mar 2008, Shanghai, China.

Kong, Eric (2008) Intellectual capital and external environment links in organisations: an exploratory study. International Journal of Knowledge Management Studies, 8 (4). pp. 9-17. ISSN 1447-9575

Foo, Gerhardine and Al-Hakim, Latif (2008) Mapping information of operating theatre waiting list process. In: Encyclopedia of healthcare information systems, vol. 2. Medical Information Science. Medical Information Science Reference (IGI Global), Hershey PA, USA, pp. 844-859. ISBN 978-1-59904-889-5

Al-Hakim, Latif (2008) Modelling information flow for surgery management process. International Journal of Information Quality, 2 (1). pp. 60-74. ISSN 1751-0457

Woodside, Frances and Summers, Jane (2008) Packaging exploitation in fast moving consumer goods:consumer processing of sponsorship messages. In: 2008 Global Marketing Conference: Marketing in the Dynamic Global World, 20-23 Mar 2008, Shanghai, China.

Werth, Shalene (2008) Putting chronically-ill university students into the research limelight. In: Troubling terrains: tactics for traversing and transforming contemporary educational research. Post Pressed, Brisbane, Australia, pp. 67-75. ISBN 9781921214318

Hume, Margee and Sullivan Mort, Gillian (2008) Satisfaction in performing arts: the role of value? European Journal of Marketing, 42 (3-4). pp. 311-326. ISSN 0309-0566

Woodside, Frances and Summers, Jane (2008) Sponsorship logos on FMCG packaging: what factors impact effectiveness? In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand.

Johnson Morgan, Melissa and Summers, Jane and Jocumsen, Graham (2008) Sports consumption behaviour among generation Y in mainland China. In: Dynamics of sports marketing. ICFAI University Press, Hyderabad, India, pp. 118-127. ISBN 978-81-314-1602-0

Al-Hakim, Latif (2008) Surgical disruption: information quality perspective. International Journal of Information Quality, 2 (2). pp. 192-204. ISSN 1751-0457

Chimhundu, Ranga and Hamlin, Robert P. (2008) The brand management structure in consumer packaged goods: a research monograph on its current status and future prospects. VDM Verlag Dr Muller, Saarbrucken, Germany. ISBN 978-3-639-01416-7

Dallimore, Karen and Sparks, Beverley (2008) The effectiveness of reappraisal as an emotional regulation technique for minimizing negative emotional contagion during angry complaint interactions. In: EIRASS 2008: Recent Advances in Retailing and Services Science, 14-17 Jul 2008, Zagreb, Croatia.

Miller, Allan J. (2008) The impact of certain determinants on the ethical perceptions and attitudes of corporate managers in Malaysia. [Thesis (PhD/Research)]

Hume, Margee and Hume, Craig (2008) The strategic role of knowledge management in non-profit organisations. International Journal of Nonprofit and Voluntary Sector Marketing, 13 (2). pp. 129-140. ISSN 1465-4520

Tkaczynski, Aaron and Rundle-Thiele, Sharyn R. and Beaumont, Narelle (2008) Tourism community views on destination positioning: a case study. In: CAUTHE 2008: Where the Bloody Hell Are We?, 11-14 Feb 2008, Gold Coast, Australia.

Yukongdi, Vimolwan (2008) Trade unions in Thailand: declining strength and influence. In: Trade unions in Asia: an economic and sociological analysis. Taylor & Francis (Routledge), London and New York, pp. 216-234. ISBN 978-0-415-41007-6

Hume, Margee (2008) Understanding core and peripheral service quality in customer repurchase of the performing arts. Managing Service Quality, 18 (4). pp. 349-369. ISSN 0960-4529

Hume, Margee and Sullivan Mort, Gillian (2008) Understanding the role of involvement in customer repurchase of the performing arts. Journal of Nonprofit and Public Sector Marketing, 20 (2). pp. 299-328. ISSN 1049-5142

Baron, Judi and Somogyi, Simon and Hall, Dayle and Carrington, Alan (2008) Wine marketing online. In: BbWorld Asia Pacific 2008 Conference, 10-12 Sept 2008, Adelaide, South Australia.

2007

Lynch, Bernadette and Werth, Shalene (2007) Students with low entry scores succeed at university. International Journal of Pedagogies and Learning, 3 (3). pp. 14-22.

Erwee, Ronel and Price, Sherry (2007) Canadian high technology firms' key performance management processes: regional case studies. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia.

Hopper, Tiana and Erwee, Ronel and Hastings, Kathy (2007) An investigation into the relevance of emerging marketing strategy in regional Queensland hospitals. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand.

Gurney, Tiana (2007) Marketing strategy, organisational strategy and organisational performance: a study of regional Queensland hospitals (poster). In: ANZMAC Doctoral Colloquium 2007, 30 Nov - 2 Dec 2007, Dunedin, New Zealand.

Woodside, Frances M. and Summers, Jane and Johnson Morgan, Melissa (2007) Sponsorship leveraging improves consumer attitudes and purchase intentions towards the sponsoring brand - but is it relevant for FMCG packaging? In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand.

Adamsen, Jannie Mia and Lyons, Kristen and Winzar, Hume and Rundle-Thiele, Sharyn (2007) An agenda to construct an improved understanding of Australian organic consumers. In: 10th Australian and New Zealand Marketing Academy Conference (ANZMAC 2007): 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand.

McGill, Phyllis and Lye, Ashley and Rundle-Thiele, Sharyn (2007) Exploring the barriers to bequests in wills to Australian universities. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand.

Woodside, Frances (2007) Consumer response to sponsorship leveraged packaging (SLP) - a FMCG Context. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance: Doctoral Colloquium Writing Workshop, 30 Nov - 2 Dec 2007, Dunedin, New Zealand.

Somogyi, Simon and Li, Elton and Johnson, Trent and Bruwer, Johan and Bastian, Susan (2007) An examination of the attitudes and behaviours of ethnic Chinese wine consumers: an exploratory study. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand.

Miller, Karen (2007) Analysing brand status' impact on brand value. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand.

Roxas, Hernan Banjo (2007) Clarifying the link between social capital and MSME innovation performance: the role of absorptive capacity. Asia-Pacific Social Science Review, 7 (2). pp. 31-51. ISSN 0119-8386

Miller, Karen (2007) Examining the role brand fit plays in generation Y's propensity to purchase. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand.

Mills, Michael K. (2007) Managing social and intellectual capital: factors affecting the adoption and provision of online marketing of government services. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia.

Hopper, Tiana (2007) Marketing strategy, organisational strategy and organisational performance: a study of Queensland’s hospitals. In: Australian and New Zealand Marketing Academy Doctoral Colloquium, 30 Nov - 2 Dec 2007, Dunedin, New Zealand.

Roberts, Robin and Rundle-Thiele, Sharyn R. (2007) Organic food: observations of Chinese purchasing behaviours. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand.

Sirisuthikul, Varintra and Kong, Eric (2007) Social responsibility framework and business-nonprofit-government partnerships. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand.

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Kong, Eric and Thomson, S. Bruce (2007) The conceptual connections between intellectual capital, strategic human resource management and human resource management. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia.

Southey, Kim (2007) Work choices and the negotiation challenge confronting employees. In: Work choices: evolution or revolution. Heidelberg Press, Victoria, Australia. ISBN 978-1-920889-22-7

Southey, Kim (2007) The Achilles' heel of unfair dismissal arbitration in Australian SME's. In: 30th Annual ISBE Conference: International Entrepreneurship, 7-9 Nov 2007, Glasgow, Scotland.

Behrend, Frank D. and Erwee, Ronel (2007) Using social network analysis to map information and knowledge flows in virtual project teams. In: 2007 Australia and New Zealand International Business Academy Conference: Institutions and Organisations in an International Context (ANZIBA 2007), 8-10 Nov 2007, Newcastle, Australia.

Campling, John and Poole, David and Wiesner, Retha ORCID: https://orcid.org/0000-0003-2849-2337 and Ang, Eng Sieng and Chan, Bobbie and Tan, Wee-Liang and Schermerhorn Jr, John R. (2007) Management: 3rd Asia-Pacific ed. John Wiley & Sons Australia, Ltd., Brisbane, Australia. ISBN 9780470813096

Lynch, Bernadette (2007) Changing the meanings that emerge in practice, for the better, through humour - how I changed plagiarism from the suppository of good scholarship to the condom of good scholarship and lived happily ever after. International Journal of Pedagogies and Learning, 3 (2). 4 -17.

Rundle-Thiele, Sharyn R. (2007) Student views on corporate social responsibility in an Australian fast food context. In: 4th International Nonprofit and Social Marketing Conference: Social Entrepreneurship, Social Change and Sustainability, 27-28 Sept 2007, Brisbane, Australia.

Rundle-Thiele, Sharyn R. and Gillespie, Meghan and Ball, Kim (2007) The buck stops here: should we consider performance rather than corporate social responsibility? In: 4th International Nonprofit and Social Marketing Conference: Social Entrepreneurship, Social Change and Sustainability, 27-28 Sept 2007, Brisbane, Australia.

Southey, Kim and Lynch, Bernadette and Werth, Shalene and Hammer, Sara (2007) A feminine approach to teaching a large, first year university course: and everyone lived happily ever after! In: 2007 International Women's Conference: Education, Employment and Everything... theTriple Layers of a Woman's Life, 26-29 Sep 2007, Toowoomba, Australia.

Teoh, Wai Sue and Gardiner, Michael W. (2007) Assessing viability for starting business. In: 2007 International Women's Conference: Education, Employment and Everything... theTriple Layers of a Woman's Life, 26-29 Sep 2007, Toowoomba, Australia.

Werth, Shalene (2007) Image management for women with chronic illness in the various aspects of life. In: 2007 International Women's Conference: Education, Employment and Everything... theTriple Layers of a Woman's Life, 26-29 Sep 2007, Toowoomba, Australia.

Birch, Dawn and Volkov, Michael (2007) Assessment of online reflections: engaging english second language (ESL) students. Australasian Journal of Educational Technology, 23 (3). pp. 291-306. ISSN 1449-3098

Wiesner, Retha ORCID: https://orcid.org/0000-0003-2849-2337 and McDonald, Jim and Banham, Heather C. (2007) Australian small and medium sized enterprises (SMEs): a study of high performance management practices. Journal of Management and Organization, 13 (3). pp. 227-248. ISSN 1833-3672

Maylor, Harvey and Whitty, Stephen (2007) Complexity and project managers' competencies. In: 7th International Research Workshop on Project Management, Aug 2007, Lille, France.

Erwee, Ronel (2007) Global business leadership and strategies. In: Global business, environments and strategies: managing for global competitive advantage. Oxford University Press Southern Africa, Cape Town, South Africa, pp. 221-242. ISBN 9780195786828

Dallimore, Karen and Sparks, Beverley and Butcher, Ken (2007) The influence of angry customer outbursts on service providers’ facial displays and affective states. Journal of Service Research, 10 (1). pp. 78-92. ISSN 1094-6705

Nooriafshar, Mehryar (2007) Combining the latest technologies with traditional learning and teaching methods. In: 2007 International Conference on Business and Information (BAI 2007), 10-13 July 2007, Tokyo, Japan.

Hamlin, Robert P. and Chimhundu, Ranga (2007) Branding and relationship marketing within the trifecta of power: Managing simultaneous relationships in consumer goods marketing. Journal of Customer Behavior, 6 (2). pp. 179-194. ISSN 1475-3928

Prideaux, Bruce and McClymont, Hoda (2007) Drive tourists: who are they, what do they do and how do we attract them? Asean Journal on Hospitality and Tourism, 6 (2). pp. 23-30. ISSN 1412-2073

Al-Hakim, Latif (2007) Information quality factors affecting innovation process. International Journal of Information Quality, 1 (2). pp. 162-176. ISSN 1751-0457

Whitty, S. Jonathan and Maylor, Harvey (2007) And then came complex project management. In: 21st IPMA World Congress on Project Management, 18-20 Jun 2007, Cracow, Poland.

Al-Hakim, Latif (2007) E-innovation: information quality perspective. In: ISMOT 2007: Managing Total Innovation and Open Innovation in the 21st Century, 1-3 Jun 2007, Hangzhou, China.

Lau, Raymond Y. K. and Li, Yuefeng and Wu, Sheng-Tang and Zhou, Xujuan (2007) Sequential pattern mining and nonmonotonic reasoning for intelligent information agents. International Journal of Pattern Recognition and Artificial Intelligence, 21 (4). pp. 773-789. ISSN 0218-0014

Stehle, Wolfgang and Erwee, Ronel (2007) Transfer of human resource practices from German multinational enterprises to Asian subsidiaries. Research and Practice in Human Resource Management, 15 (1). pp. 63-88. ISSN 0218-5180

Hume, Margee and Winzar, Hume and Sullivan Mort, Gillian (2007) A great show alone won't bring them back. In: VIth International Congress on Public and Non-profit Marketing (AIMPN2007), 14-15 June 2007, Braga, Portugal.

Somogyi, Simon and Li, Elton and Johnson, Trent and Bruwer, Johan and Bastian, Susan (2007) Australian wines in China. Wine with lemonade: is the myth a reality? Australian and New Zealand Grapegrower and Winemaker, 516. pp. 84-87. ISSN 1446-8212

Maguire, Heather (2007) Book review: Data quality: concepts, methodologies and techniques by C. Batini and M. Scannapieco. International Journal of Information Quality, 1 (4). pp. 444-450. ISSN 1751-0457

Chadee, Doren and Raman, Revti (2007) Can Chinese and Indian IT service providers cooperate to compete? In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia.

Al-Hakim, Latif, ed. (2007) Challenges of managing information quality in service organizations. Information Quality Management. Idea Group Publishing (IGI Global), Hershey, PA, United States. ISBN 1-59904-420-X

Summers, Jane and Johnson Morgan, Melissa and Volkov, Michael (2007) Consumer behaviour: implications for marketing strategy, 5th ed. In: Consumer behaviour: implications for marketing strategy, 5th ed. McGraw-Hill Australia, Sydney, Australia. ISBN 9780074716922

Carter, Leanne and Murray, Peter (2007) Defining marketing orientation success through learning cultures. In: 2007 Academy of Marketing Annual Conference: Marketing Theory Into Practice, 3-6 July 2007, Egham, Surrey, UK.

Hume, Margee and Winzar, Hume and Sullivan Mort, Gillian (2007) Exploring repurchase intention in a performing arts context: who comes? And why do they come back? International Journal of Nonprofit and Voluntary Sector Marketing, 12 (2). pp. 135-148. ISSN 1465-4520

Al-Hakim, Latif, ed. (2007) Global e-government: theory, applications and benchmarking. Information Quality Management. IGI Publishing (IGI Global), Hershey, PA, United States. ISBN 1-59904-027-1 (hbk); 159904-028-X (pbk)

Wiesner, Retha ORCID: https://orcid.org/0000-0003-2849-2337 and Poole, Nicci and Banham, Heather C. (2007) High performance management practices in owner-managed SMEs. In: ISBE 2007: International Entrepreneurship, 7-9 Nov 2007, Glasgow, Scotland.

Al-Hakim, Latif (2007) IDEF3-based framework for web-based hospital information system. In: Web mobile based applications for healthcare management. Information Quality Management. IRM Press (IGI Global), Hershey, PA, USA, pp. 376-401. ISBN 1-59140-658-7

Al-Hakim, Latif (2007) Information quality function deployment. In: Challenges of managing information quality in service organizations. Information Quality Management. Idea Group Publishing (IGI Global), Hershey, PA, United States, pp. 26-50. ISBN 1-59904-420-X

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McGrath, Stephen K. (2007) Integrating project, program, portfolio, asset and corporate management. In: 4th Annual Project Management Australia Conference (PMOz 2007): Creating Success, 28-31 Aug 2007, Gold Coast, Australia.

Kong, Eric (2007) Intellectual capital and external environment link in organisations. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia.

Kong, Eric (2007) Intellectual capital as a strategic tool for organising social services: a qualitative analysis of the Australian non-profit sector. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia .

Miller, Karen W. (2007) Investigating the idiosyncratic nature of brand value. Australasian Marketing Journal, 15 (2). pp. 81-96. ISSN 1441-3582

Hume, Craig and Hume, Margee (2007) Knowledge Management for NFPS: linking the customer and the employee through the management of knowledge. In: Marketing Theory into Practice: Academy of Marketing Conference 2007, 2007, Kingston Business School, University of Kingston, UK.

Hume, Margee and Winzar, Hume and Sullivan-Mort, Gillian (2007) Managing complexity in the service exchange: relationships the customer, the employee and the complex encounter. In: Marketing Theory into Practice: Academy of Marketing Conference 2007, 2007, Kingston Business School, University of Kingston, UK.

Murray, Peter A. and Syed, Jawad (2007) Observations through gendered lenses: experiences of managerial women. In: Making the Link 18: Affirmative Action and Employment Relations, 2006, North Ryde, Australia.

Raman, Revti and Chadee, Doren (2007) Offshoring of IT services: a survey of the literature and towards a new research agenda. In: 2007 Australia and New Zealand International Business Academy Conference: Institutions and Organisations in an International Context (ANZIBA 2007), 9-10 Nov 2007, Newcastle, Australia.

Al-Hakim, Latif (2007) Operations and information quality management: current trends and future directions. In: Emerging Perspectives of Decision Making in a New Globalized Word: Theory, Practice and Future Directions, 17-20 Oct 2007, Bangkok, Thailand.

Al-Hakim, Latif (2007) Perception of students on performance of dual-mode education: information quality perspective. International Journal of Information Quality, 1 (3). pp. 314-325. ISSN 1751-0457

Al-Hakim, Latif (2007) Preface to [Challenges of managing information quality in service organizations]. In: Challenges of managing information quality in service organizations. Information Quality Management. Idea Group Publishing (IGI Global), Hershey, PA, United States, ix-xxii. ISBN 1-59904-420-X

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Boonyathan, Patcharee and Al-Hakim, Latif (2007) Procedure for modeling and improving e-SCM processes. In: E-supply chain technologies and management. Premier Reference Source. Information Science Reference (IGI Global), Hershey, PA, United States, pp. 1-21. ISBN 978-1-59904-255-8

Rose, Dennis M. and Gordon, Raymond (2007) Retention of engineering and technical professionals in a state public transport organisation. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 04-07 Dec 2007, Sydney, Australia.

Fisk, Raymond and Hume, Margee (2007) Services marketing. John Wiley & Sons Ltd.. ISBN 9780470809693

Hume, Margee and Sullivan-Mort, Gillian and Winzar, Hume (2007) Singing! Dancing! and Service!: a great show needs service for them to come back. In: International Conference on Government and Non-Profit Marketing: Social Change sustainability and social entrepreneurship, 2007, Portugal.

Somogyi, Simon (2007) Supplier satisfaction within the Australian wine industry. In: 2007 Australian and New Zealand Marketing Academy Doctoral Colloquium, 1-2 Dec 2007, Dunedin, New Zealand.

Al-Hakim, Latif (2007) The effect of information quality on surgery process variation. In: IRMA 2007: Managing Worldwide Operations and Communications with Information Technology, 19-23 May 2007, Vancouver, Canada.

Kong, Eric (2007) The human capital and human resource management relationships in non-profit organisations: misunderstanding and implication. International Journal of Knowledge Management Studies, 1 (3/4). pp. 471-483. ISSN 1743-8276

Pullen, Troy and Maguire, Heather (2007) The information management risk construct: identifying the potential impact of information quality on corporate risk. International Journal of Information Quality, 1 (4). pp. 412-443. ISSN 1751-0457

Maguire, Heather and Paterson, Ian and Al-Hakim, Latif (2007) The soft side of supply chain management: the importance of trust. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia.

Kong, Eric (2007) The strategic importance of intellectual capital in the non-profit sector. Journal of Intellectual Capital, 8 (4). pp. 721-731. ISSN 1469-1930

Fry, Simon (2007) The third transformation of Lao industrial relations. In: 14th Annual Conference of the International Employment Relations Association: Family Friendly Employment Practices and Policies, 19-23 June 2006, Hong Kong.

McGrath, Steve (2007) Using strategic asset management as an infrastructure strategy tool. In: Public Infrastructure and Asset Management Conference (IIR 2007), 28-30 May 2007, Sydney, Australia.

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