Su, Ying and Al-Hakim, Latif (2009) The impact of information quality on operating room performance by simulation validation. In: ICMSO 2009: International Conference on Modelling, Simulation and Optimization , 26-27 Dec 2009, Beijing, China.
Abstract
High quality information has a significant impact on improving hospital efficiency and patient satisfaction, as well as resolving patient disputes. In this paper, on the basis of the analysis of the research status of information quality and operation performance, information quality is considered as an important contributory factor in improving patient throughput. A theoretical framework and main content are presented. Through the establishment of quantitative information, quality indicators such as correctness, timeliness and completeness, and the impact on operation performance (registered queue length, waiting time, utilization of hospital facilities), together with the cost of the operating process, are analyzed from the theoretical aspect and then verified by simulation technology. Finally, the significance and feasibility of this study are clarified.
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Item Type: | Conference or Workshop Item (Commonwealth Reporting Category E) (Paper) |
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Refereed: | Yes |
Item Status: | Live Archive |
Additional Information: | Paper not held. |
Faculty/School / Institute/Centre: | Historic - Faculty of Business - School of Management and Marketing (1 Apr 2007 - 31 Dec 2010) |
Faculty/School / Institute/Centre: | Historic - Faculty of Business - School of Management and Marketing (1 Apr 2007 - 31 Dec 2010) |
Date Deposited: | 16 Jan 2011 05:28 |
Last Modified: | 08 Mar 2012 01:07 |
Uncontrolled Keywords: | information quality; operating room; performance |
Fields of Research (2008): | 10 Technology > 1006 Computer Hardware > 100605 Performance Evaluation; Testing and Simulation of Reliability 11 Medical and Health Sciences > 1117 Public Health and Health Services > 111711 Health Information Systems (incl. Surveillance) 08 Information and Computing Sciences > 0806 Information Systems > 080609 Information Systems Management |
Socio-Economic Objectives (2008): | B Economic Development > 89 Information and Communication Services > 8999 Other Information and Communication Services > 899999 Information and Communication Services not elsewhere classified |
URI: | http://eprints.usq.edu.au/id/eprint/9390 |
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