Developing a conceptual model for repurchase intention in the performing arts: the roles of emotion, core service and service delivery

Hume, Margee (2008) Developing a conceptual model for repurchase intention in the performing arts: the roles of emotion, core service and service delivery. International Journal of Arts Management, 10 (2). pp. 40-55. ISSN 1480-8986

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Abstract

The purpose of this study was to examine consumers' experience of the performing arts in order to better understand the nature and predictors of intention to repurchase in performance arts settings.


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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: This publication is copyright. It may be reproduced in whole or in part for the purposes of study, research, or review, but is subject to the inclusion of an acknowledgment of the source.
Faculty/School / Institute/Centre: Historic - Faculty of Business - School of Management and Marketing (1 Apr 2007 - 31 Dec 2010)
Faculty/School / Institute/Centre: Historic - Faculty of Business - School of Management and Marketing (1 Apr 2007 - 31 Dec 2010)
Date Deposited: 17 Jan 2011 11:58
Last Modified: 07 Nov 2014 04:18
Uncontrolled Keywords: performing arts; core service; peripheral service; value; repurchase intention; customer satisfaction
Fields of Research (2008): 15 Commerce, Management, Tourism and Services > 1505 Marketing > 150501 Consumer-Oriented Productor Service Development
19 Studies in Creative Arts and Writing > 1904 Performing Arts and Creative Writing > 190499 Performing Arts and Creative Writing not elsewhere classified
15 Commerce, Management, Tourism and Services > 1505 Marketing > 150505 Marketing Research Methodology
Fields of Research (2020): 35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3506 Marketing > 350602 Consumer-oriented product or service development
36 CREATIVE ARTS AND WRITING > 3699 Other creative arts and writing > 369999 Other creative arts and writing not elsewhere classified
35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3506 Marketing > 350606 Marketing research methodology
Socio-Economic Objectives (2008): C Society > 95 Cultural Understanding > 9501 Arts and Leisure > 950105 The Performing Arts (incl. Theatre and Dance)
URI: http://eprints.usq.edu.au/id/eprint/9157

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