From continuous improvement to organisational learning: developmental theory

Murray, Peter and Chapman, Ross (2003) From continuous improvement to organisational learning: developmental theory. The Learning Organization: the International Journal of Knowledge and Organizational Learning Management, 10 (5). pp. 272-282. ISSN 0969-6474


As a learning theory, the continuous improvement (CI) discourse has benefited countless manufacturing enterprises to improve and adapt their methods of production. As one of the pillars of total quality management, it has generally included a range of dynamic concepts from high involvement teamwork and production enablers, to other social and technical capabilities such as innovation techniques. Such methodologies have been promoted in the literature as potential manifestos that can transform existing capabilities from simple representations of capability, to dynamically integrated ones (often labelled 'full CI capacity'). The latter term in particular deserves more attention in the literature. Since CI techniques cannot be separated from organisational learning methodologies, it follows that CI methods should underpin holistic learning. This paper explores whether CI methodologies have advanced far enough to be considered as integrated and holistic in their own right. If not, it follows that new theories, challenges and discourses should be considered for exploration in the CI literature.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Permanent restricted access to published version due to publisher copyright policy.
Faculty/School / Institute/Centre: Historic - Faculty of Business - Department of Management and Organisational Behaviour
Date Deposited: 18 Jan 2011 05:30
Last Modified: 14 Dec 2017 04:39
Uncontrolled Keywords: continuous improvement; learning cycles
Fields of Research : 13 Education > 1301 Education Systems > 130108 Technical, Further and Workplace Education
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150307 Innovation and Technology Management
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150313 Quality Management
Socio-Economic Objective: C Society > 93 Education and Training > 9399 Other Education and Training > 939902 Education and Training Theory and Methodology
Identification Number or DOI: 10.1108/09696470310486629

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