The influence of B2B e-commerce on SMEs' performance and efficiency: a review of the literature

Al-Bakri, Anas and Cater-Steel, Aileen and Soar, Jeffrey (2010) The influence of B2B e-commerce on SMEs' performance and efficiency: a review of the literature. International Journal of Liability and Scientific Enquiry, 3 (3). pp. 213-224. ISSN 1741-6426

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The adoption of Business-to-Business (B2B) systems by enterprises can be expected to improve the efficiency of processes, reduce costs, improve the quality and availability of information, reduce inappropriate behaviour, streamline the supply chain and improve service (Devaraj and Kohli, 2003; Gulati, 2000). B2B systems can provide managers with better control over their enterprise’s functions and activities and their relationship with local and global trading partners and suppliers (Akoh, 2001). Therefore, the main aim of this paper is to investigate the internal and external organisational factors that influence adoption of B2B systems in Small and Medium Enterprises (SMEs) through a review of related literature. It also aims to explore the influence of B2B adoption on performance and efficiency in SMEs.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Author's version deposited in accordance with the copyright policy of the publisher (Inderscience).
Faculty / Department / School: Historic - Faculty of Business - School of Information Systems
Date Deposited: 02 Aug 2010 01:08
Last Modified: 03 Nov 2014 01:04
Uncontrolled Keywords: business-to-business; B2B; e-commerce; small and medium enterprise; SME; information systems
Fields of Research : 08 Information and Computing Sciences > 0806 Information Systems > 080612 Interorganisational Information Systems and Web Services
Socio-Economic Objective: B Economic Development > 89 Information and Communication Services > 8902 Computer Software and Services > 890206 Internet Hosting Services (incl. Application Hosting Services)
Identification Number or DOI: 10.1504/IJLSE.2010.033356

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