Network parenting in international service development

Lewis, Michael and Shulver, Michael and Johnston, Robert and Mattsson, Jan and Millett, Bruce and Slack, Nigel (2004) Network parenting in international service development. British Journal of Management, 15 (1). pp. 23-28. ISSN 1045-3172


This paper explores theoretical and practical aspects (i.e. resources allocated, activities undertaken, actors/decisions involved) of corporate 'parenting' in the development of international service networks. A review of the relevant corporate strategy, supply-chain, networks and services management literature underpins a preliminary content (capability; market orientation) and process (top-down; bottom-up) typology of network parenting. This provides the structure for discussion of two telecommunications-sector case studies. Analysis of the data acknowledges the influence of generic network mechanisms (e.g. weak and strong social ties) but the parenting typology also highlights other mechanisms, the effectiveness of which appears contingent on specific parenting roles. The paper details these roles (labelled: governing; training; curating; facilitating) and makes some preliminary comments on the role trajectories (e.g. governing - training) observed. The paper concludes with a discussion of possible directions for future work.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Author version not held.
Faculty / Department / School: Historic - Faculty of Business - Department of Management and Organisational Behaviour
Date Deposited: 09 May 2010 13:25
Last Modified: 03 Oct 2013 06:42
Uncontrolled Keywords: business networks; resource allocation; business planning; market orientation; parent companies; communication equipment repair and maintenance
Fields of Research : 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150308 International Business
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150399 Business and Management not elsewhere classified
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150302 Business Information Systems
Socio-Economic Objective: B Economic Development > 91 Economic Framework > 9104 Management and Productivity > 910402 Management
Identification Number or DOI: 10.1111/j.1467-8551.2004.00392.x

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