Web-based hospital information system for managing operating theatre waiting list

Al-Hakim, Latif (2006) Web-based hospital information system for managing operating theatre waiting list. International Journal of Healthcare Technology and Management, 7 (3-4). pp. 266-282. ISSN 1368-2156


Waiting lists are of great concern to healthcare executives because of their societal and political priority. This paper presents a web-based system for managing operating theatre waiting lists in hospitals. It challenges traditional hospital strategies for managing waiting lists and sets out to achieve three objectives. Firstly, to manage patients waiting for surgery interventions within only one waiting list, secondly, to improve customer satisfaction in an environment that often imposes unexpected and unexplained deviation from planned activities and thirdly, to create a system effectively supporting decisions for waiting list management. The paper uses IDEF0 to map the waiting list management process and fuzzy logics to deal with the dynamic nature of the process

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Author Version not held.
Faculty / Department / School: Historic - Faculty of Business - Department of Management and Organisational Behaviour
Date Deposited: 03 May 2010 04:56
Last Modified: 02 Jul 2013 23:48
Uncontrolled Keywords: fuzzy logic; IDEF0; process mapping; web-based information systems; hospital information systems; operating theatre; waiting lists; internet; electronic healthcare; e-healthcare; waiting list management; customer satisfaction; surgery
Fields of Research : 08 Information and Computing Sciences > 0801 Artificial Intelligence and Image Processing > 080108 Neural, Evolutionary and Fuzzy Computation
11 Medical and Health Sciences > 1117 Public Health and Health Services > 111711 Health Information Systems (incl. Surveillance)
08 Information and Computing Sciences > 0806 Information Systems > 080606 Global Information Systems
Socio-Economic Objective: C Society > 92 Health > 9202 Health and Support Services > 920299 Health and Support Services not elsewhere classified
Identification Number or DOI: 10.1504/IJHTM.2006.008436
URI: http://eprints.usq.edu.au/id/eprint/7542

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