A case study approach to investigate academic perspective on knowledge and knowledge transfer issues

Gururajan, Vijaya and Gardiner, Michael (2004) A case study approach to investigate academic perspective on knowledge and knowledge transfer issues. In: 1st International Conference on Qualitative Research in IT & IT in Qualitative Research (QualIT 2004), 24 -26 Nov 2004, Griffith University, Queensland, Australia.

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This research in progress study was conducted to satisfy two specific objectives. First to research the use of ICT used by academics within their work environment and second to investigate the human behaviours in the knowledge transfer process based on literature developed from theory. An appropriate research strategy had to be employed when the nature of the research is theory building and that the research propositions are seeking insights. For this purpose academics from University of Southern Queensland were considered. Focus group technique was employed to collect data from academics. The analysis of data indicated that while ICT tools are useful in disseminating knowledge to some extent, they are not that effective in creating the knowledge. A surprise factor that emerged was the lack of support for training factors as the group felt this is not important given the maturity of users in IT. Similarly, email and the Internet were considered to be knowledge collectors than knowledge transfer tools. The group also highlighted that knowledge can be categorised into administrative, procedural, organisation, personal and product knowledge.

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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: Copyright the authors and QualIT.
Faculty / Department / School: Historic - Faculty of Business - Department of Marketing and Tourism
Date Deposited: 23 Aug 2010 05:05
Last Modified: 02 Jul 2013 23:40
Uncontrolled Keywords: knowledge; knowledge transfer; academics; ICT use
Fields of Research : 13 Education > 1301 Education Systems > 130108 Technical, Further and Workplace Education
Socio-Economic Objective: C Society > 93 Education and Training > 9305 Education and Training Systems > 930501 Education and Training Systems Policies and Development
URI: http://eprints.usq.edu.au/id/eprint/6961

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