Developing positive consumer attitudes: examining attitudes towards mobile phone brands

Miller, Karen and O'Cass, Aron (2006) Developing positive consumer attitudes: examining attitudes towards mobile phone brands. In: ANZMAC 2006: Advancing Theory, Maintaining Relevance, 4-6 Dec 2006, Brisbane, Australia.

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Abstract

Understanding and working towards developing positive attitudes has been an area of consumer research that has received much attention. This study contributes to consumer research by examining the influence of brand status, brand significance and brand value on the development of positive attitudes towards brands. Groups of generation Y, Australian mobile phone users were surveyed and it was found that brand significance more strongly influenced brand value and attitude toward the brand, than the influence of brand status; and that this effect was stronger in the market leader, Nokia, than for a market follower, Samsung.

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Item Type:	Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed:	Yes
Item Status:	Live Archive
Additional Information:	Authors retain copyright.
Faculty / Department / School:	Historic - Faculty of Business - Department of Marketing and Tourism
Date Deposited:	01 Feb 2010 04:47
Last Modified:	02 Jul 2013 23:36
Uncontrolled Keywords:	brand value; brand attitude; generation Y consumers; mobile phone consumers; brand status; brand significance
Fields of Research :	15 Commerce, Management, Tourism and Services > 1505 Marketing > 150504 Marketing Measurement 15 Commerce, Management, Tourism and Services > 1505 Marketing > 150501 Consumer-Oriented Productor Service Development
Socio-Economic Objective:	B Economic Development > 91 Economic Framework > 9104 Management and Productivity > 910403 Marketing
URI:	http://eprints.usq.edu.au/id/eprint/6639

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