Issues of economic efficiency of human service delivery in Australia

Alam, Khorshed and Robb, Walter (2009) Issues of economic efficiency of human service delivery in Australia. International Review of Business Research Papers, 5 (2). pp. 52-61. ISSN 1837-5685

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Since the 1980s, public sector reforms that reflect the desire to improve the efficiency of the human service sector and improve service outcomes have effected a significant change in the delivery of human services in Australia. There is an increasing recognition that market mechanisms should influence both the production and distribution of most services, if not all. Parallel to this move towards dependency on markets, a new wave of human services reforms has emerged in different States and Territories in Australia in the form of contracting, provision through non-government organisations and partnership with local governments. An important part of this reform is the emphasis on efficient resource allocation. This paper briefly describes the resultant models of government investment in human service delivery in Australia, describes methods for economic evaluation appropriate to human services,documents the existing literature on the application of economic evaluation and comments on progress to date in using economic evaluation for resource allocation.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Authors retain copyright.
Faculty / Department / School: Historic - Faculty of Business - School of Accounting, Economics and Finance
Date Deposited: 02 Mar 2010 10:23
Last Modified: 16 Oct 2014 04:48
Uncontrolled Keywords: cost-benefit analysis; cost-effectiveness; human services; resource allocation
Fields of Research : 16 Studies in Human Society > 1607 Social Work > 160702 Counselling, Welfare and Community Services
14 Economics > 1402 Applied Economics > 140214 Public Economics-Publically Provided Goods
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150305 Human Resources Management
Socio-Economic Objective: B Economic Development > 91 Economic Framework > 9104 Management and Productivity > 910499 Management and Productivity not elsewhere classified

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