A user centred approach to the analysis and design of a prototype electronic aged care resident information management system

Yu, P. and Soar, Jeffrey (2003) A user centred approach to the analysis and design of a prototype electronic aged care resident information management system. In: Health Informatics Conference 2003 (HIC 2003), Aug 2003, Darling Harbour, N.S.W.


The application of information and communication technology in the aged care sector is still relatively low despite the advances in acute care and elsewhere. Nursing documentation is mainly paper-based in the majority of residential aged care facilities. This is a burden for staff and poses challenges for information management and for assisting care planning and delivery to be evidence-based. The low level of investment in information systems in the aged care sector will be a barrier for incorporation of the sector into the vision of a national Electronic Health Record (HealthConnect).
This research project explores issues for the research, design, development and implementation of a prototype residential aged care information management system. The aim of the project is to explore how to effectively develop and implement information systems to address the needs of the sector. A user-centered approach is taken that involves users in the whole process of the project. Human-computer interaction issues have been researched and findings incorporated into the system design. Structured and unstructured interviews, observation of actual work processes were conducted. Documentation practice for various aspects of nursing care has been researched and workflow analysis undertaken through interview and direct observation. The experience acquired will be valuable for government agencies and software vendors to take in their endeavor to develop and implement information systems in the Australian aged care sector.

Statistics for USQ ePrint 5880
Statistics for this ePrint Item
Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: Author's version unavailable.
Faculty / Department / School: Historic - Faculty of Business - Department of Information Systems
Date Deposited: 14 Feb 2010 08:46
Last Modified: 02 Jul 2013 23:26
Uncontrolled Keywords: aged care, health care, residential aged care, electronic health record, HealthConnect
Fields of Research : 11 Medical and Health Sciences > 1117 Public Health and Health Services > 111702 Aged Health Care
08 Information and Computing Sciences > 0806 Information Systems > 080609 Information Systems Management
Socio-Economic Objective: C Society > 92 Health > 9202 Health and Support Services > 920299 Health and Support Services not elsewhere classified
URI: http://eprints.usq.edu.au/id/eprint/5880

Actions (login required)

View Item Archive Repository Staff Only