Two models for facilitating cross-cultural communication and engagement

Lawrence, Jill (2007) Two models for facilitating cross-cultural communication and engagement. International Journal of Diversity in Organisations, Communities and Nations, 6 (6). pp. 73-82. ISSN 1447-9532

PDF (Accepted Version)

Download (103Kb)


[Abstract]: This paper introduces and describes two conceptual models for generating cross-cultural engagement. It then applies the models to the Transformations: Culture and the Environment in Human Development Conference held at The Australian National University in February 2005. The first model, the ‘Framework for Cross-cultural Engagement’, conceptualises Australia as a multicultural environment encompassing a multiplicity of cultures, each with its own language and cultural practices. Cross-cultural engagement is seen as the processes of understanding and communicating with these practices: its verbal and non-verbal behaviours, value orientations, approaches to conflict, its naming, greeting, work, sporting, wellness/sickness, religious and spiritual practices as well as its ways of knowing and communicating. The second model, the ‘Model for Cross-Cultural Practices’ presents three practical, dynamic strategies that can assist us to achieve this communication: reflective practice, socio-cultural practice and critical practice. The two models are useful in that they conceptualise the processes involved in cross-cultural engagement. The first identifies and makes explicit the specific practices we need to become familiar with if we are to communicate effectively with the culture. The second model provides three practical and dynamic strategies that can assist us to achieve this engagement. Together, the two models provide a means of more effectively understanding and communicating with different cultural groups.

Statistics for USQ ePrint 5466
Statistics for this ePrint Item
Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Deposited in accordance with the copyright policy of the publisher. Authors retain copyright. Readers must contact Common Ground for permission to reproduce. COMMON GROUND PUBLISHING PO Box 463, Altona, Victoria, 3018, Australia.
Faculty / Department / School: Historic - Faculty of Arts - Department of Humanities and International Studies
Date Deposited: 24 Jul 2009 04:27
Last Modified: 02 Jul 2013 23:21
Uncontrolled Keywords: cross-cultural communication, critical theory
Fields of Research : 20 Language, Communication and Culture > 2099 Other Language, Communication and Culture > 209999 Language, Communication and Culture not elsewhere classified

Actions (login required)

View Item Archive Repository Staff Only