Digital Transformation of the Healthcare Supply Chain: A Clinical Safety Evaluation Model

Smith, Sean and Lane, Michael ORCID: https://orcid.org/0000-0001-6534-4902 and Toleman, Mark ORCID: https://orcid.org/0000-0002-0535-8103 and Shrestha, Anup ORCID: https://orcid.org/0000-0002-2952-0072 (2022) Digital Transformation of the Healthcare Supply Chain: A Clinical Safety Evaluation Model. In: 28th Americas Conference on Information Systems: Innovative Research Informing Practice (AMCIS 2022), 10 Aug - 14 Aug 2022, Minneapolis, United States.


Abstract

The Healthcare Supply Chain (HSC) plays a key role in the safety and quality of healthcare services. A growing awareness of the complexities of the HSC has highlighted the potential usefulness of digital systems to deliver efficiencies which may lead to improved clinical safety. The business benefits of digital transformation of the HSC have been identified however there has been no clear methodology proposed to the author’s knowledge to measure the clinical safety benefits. This study will examine the performance of a Clinical Safety Evaluation Model (CSEM) created to provide healthcare organisations a measure of clinical safety through digital transformation of their supply chain. The CSEM uses an adaptation of the DeLone and McLean Information Success Model blended with proven clinical safety criterion within the healthcare supply chain sphere. The study will provide measures on both the effectiveness of the model and the potential for use of the CSEM in industry application to improve clinical safety.


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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: Files associated with this item cannot be displayed due to copyright restrictions.
Faculty/School / Institute/Centre: Current - Faculty of Business, Education, Law and Arts - School of Business (18 Jan 2021 -)
Faculty/School / Institute/Centre: Current - Faculty of Business, Education, Law and Arts - School of Business (18 Jan 2021 -)
Date Deposited: 17 Aug 2022 23:24
Last Modified: 07 Nov 2022 00:44
Uncontrolled Keywords: Clinical Safety; Evaluation Model; Digital Supply Chains; Digital Transformation
Fields of Research (2020): 35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3503 Business systems in context > 350303 Business information systems
46 INFORMATION AND COMPUTING SCIENCES > 4609 Information systems > 460908 Information systems organisation and management
Socio-Economic Objectives (2020): 22 INFORMATION AND COMMUNICATION SERVICES > 2204 Information systems, technologies and services > 220408 Information systems
URI: http://eprints.usq.edu.au/id/eprint/50503

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