Do nurses receive any support following incidents of workplace violence? A qualitative study

Dafny, Hila Ariela and Chamberlain, Diane and Parry, Yvonne Karen and Beccaria, Gavin ORCID: https://orcid.org/0000-0002-4341-804X (2022) Do nurses receive any support following incidents of workplace violence? A qualitative study. Journal of Nursing Management. ISSN 0966-0429


Abstract

Aim: We aim to investigate nurses' perceptions of support after incidences of Workplace Violence. Background: Nurses experience workplace violence daily. Adequate support following incidents of violence can reduce adverse impacts. Current support systems for coping with workplace violence are lacking. Methods: Focus group interviews were conducted with 23 nurses working in a regional Queensland Hospital. Qualitative data was transcribed and thematically analyzed to determine themes. The consolidated criteria for reporting qualitative research checklist was followed. Results: The primary source of support after a violent incident was from other nurses. Support was needed immediately to empower nurses to be able to continue their caring role. Often the support was not provided nor were nurses aware of the support services available. Although personal family and friends were a valuable support, most nurses were reluctant to disclose their experiences to protect them. Conclusions: This paper discusses nurses' experience of support following violence incidents at work as part of findings from a more extensive study that explored the perceptions of nurses regarding violence, strategies and support in a regional Queensland Hospital. Hospital support following a violent incident was perceived as inadequate and nurses felt unsupported immediately following an incident. Implications for Nursing Management: After an incidence of workplace violence, appropriate effective support may mitigate the enduring impacts of experiencing violence. There is the need for hospital management to provide effective support services and improve staff awareness of available support services.


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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Files associated with this item cannot be displayed due to copyright restrictions.
Faculty/School / Institute/Centre: Current – Faculty of Health, Engineering and Sciences - School of Psychology and Wellbeing (1 Jan 2022 -)
Faculty/School / Institute/Centre: Current - Faculty of Health, Engineering and Sciences - School of Nursing and Midwifery (1 Jan 2015 - )
Date Deposited: 27 Jul 2022 23:35
Last Modified: 27 Jul 2022 23:35
Uncontrolled Keywords: focus groups, nurse’s roles, nursing, occupational health, workforce violence
Fields of Research (2020): 52 PSYCHOLOGY > 5299 Other psychology > 529999 Other psychology not elsewhere classified
35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3505 Human resources and industrial relations > 350507 Workplace wellbeing and quality of working life
42 HEALTH SCIENCES > 4205 Nursing > 420505 Nursing workforce
Socio-Economic Objectives (2020): 20 HEALTH > 2099 Other health > 209999 Other health not elsewhere classified
Identification Number or DOI: https://doi.org/10.1111/jonm.13724
URI: http://eprints.usq.edu.au/id/eprint/50480

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