Do Chinese employees avoid seeking social support when coping with work stress?

Goh, Yong Wah and Kim, Sungmin and Wang, Rong and Goh, Pei Shan (2022) Do Chinese employees avoid seeking social support when coping with work stress? Journal of Management & Organization. pp. 1-19. ISSN 1833-3672


Abstract

Organisational psychology literature is abounded with empirical evidence of the mitigating effect that social support seeking (SSS) behaviour has on stress. However, it is unclear if this phenomenon is present in a collectivist context where workers might be hesitant to seek social support when under stress. A total of 123 employees from China completed a longitudinal survey over 4 weeks assessing their appraisals of an ongoing work stressor, coping strategies, and stress level. Path-analysis, hierarchical regression and means comparison determined the degree of fit of two theoretical perspectives (stress-buffer and main effects) to Chinese employee's SSS behaviour, and its frequency of use against other coping strategies. Results showed that SSS was not elicited by primary and secondary appraisals, but instead may be better explained by employees' collectivistic aspirations. Implications of the results were addressed in relation to stress management strategies and human resource support initiatives. Future research directions were also discussed.


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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Files associated with this item cannot be displayed due to copyright restrictions.
Faculty/School / Institute/Centre: Current – Faculty of Health, Engineering and Sciences - School of Psychology and Wellbeing (1 Jan 2022 -)
Faculty/School / Institute/Centre: Current – Faculty of Health, Engineering and Sciences - School of Psychology and Wellbeing (1 Jan 2022 -)
Date Deposited: 20 Jun 2022 02:03
Last Modified: 20 Jun 2022 02:03
Uncontrolled Keywords: China, Main Effect, Social Support Seeking, Stress-Buffer Effect, Work Stress
Fields of Research (2020): 47 LANGUAGE, COMMUNICATION AND CULTURE > 4702 Cultural studies > 470202 Asian cultural studies
52 PSYCHOLOGY > 5201 Applied and developmental psychology > 520104 Industrial and organisational psychology (incl. human factors)
35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3507 Strategy, management and organisational behaviour > 350710 Organisational behaviour
52 PSYCHOLOGY > 5299 Other psychology > 529999 Other psychology not elsewhere classified
35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3505 Human resources and industrial relations > 350507 Workplace wellbeing and quality of working life
Identification Number or DOI: https://doi.org/10.1017/jmo.2022.48
URI: http://eprints.usq.edu.au/id/eprint/49145

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