Critical drivers affecting strategic alignment of outsourcing service providers and their customers in Thailand

Mahaorand, Thamrong and Al-Hakim, Latif (2008) Critical drivers affecting strategic alignment of outsourcing service providers and their customers in Thailand. In: 4th International Congress on Logistics and SCM Systems (ICLS 2008): Effective Supply Chain and Logistic Management for Sustainable Development, 26-28 Nov 2008, Bangkok, Thailand.

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Abstract

Outsourcing represents one of the key issues to have emerged in manufacturing strategy. The paper addresses the perspectives of outsourcing option and the impact of outsourcing on a firm's competency. The paper provides a theoretical framework based on the perception gap between the organisations willing to outsource some of their activities (customers) and the outsourcing providers. The paper reports the results of a wide survey comprises 213 responses from Thailand firms. The research identifies the main drivers affecting the outsourcing in Thailand.

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Item Type:	Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed:	Yes
Item Status:	Live Archive
Additional Information:	No evidence of copyright restrictions.
Faculty/School / Institute/Centre:	Historic - Faculty of Business - School of Management and Marketing (1 Apr 2007 - 31 Dec 2010)
Faculty/School / Institute/Centre:	Historic - Faculty of Business - School of Management and Marketing (1 Apr 2007 - 31 Dec 2010)
Date Deposited:	09 Aug 2009 10:55
Last Modified:	09 Sep 2013 05:06
Uncontrolled Keywords:	outsource driver; outsourcing; perception gap
Fields of Research (2008):	15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150311 Organisational Behaviour 14 Economics > 1402 Applied Economics > 140209 Industry Economics and Industrial Organisation 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150309 Logistics and Supply Chain Management
Socio-Economic Objectives (2008):	B Economic Development > 91 Economic Framework > 9104 Management and Productivity > 910406 Technological and Organisational Innovation
URI:	http://eprints.usq.edu.au/id/eprint/4913

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