‘I’ll just Google that!’ Online searches and the post-separation family law information experience

Crowe, Jonathan and Field, Rachael and Toohey, Lisa and Partridge, Helen and McAllister, Lynn (2019) ‘I’ll just Google that!’ Online searches and the post-separation family law information experience. Alternative Law Journal, 44 (2). pp. 108-113. ISSN 1037-969X


Abstract

We are living in the age of online information. Knowledge and information are increasingly accessed through the internet, and the catch-cry ‘I’ll just Google that!’ now has a firm place in the vernacular. Founded in 1998, Google.com has had unprecedented success in changing the way we look for and find online information. This article discusses results of qualitative research on how people experience the process of accessing family law information in a post-separation context. It discusses three important elements of this experience revealed in the data, which are analysed in the context of the impact and use of Google and other search engines as an information source. The article offers some insights about how best to make useful legal information available to non-lawyers.


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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Files associated with this item cannot be displayed due to copyright restrictions.
Faculty/School / Institute/Centre: Current - Academic Division - Education Portfolio (1 Jan 2019 -)
Faculty/School / Institute/Centre: Current - Academic Division - Education Portfolio (1 Jan 2019 -)
Date Deposited: 12 Jun 2022 23:14
Last Modified: 13 Jun 2022 01:28
Uncontrolled Keywords: Access to the law, consumer advocacy, family law, legal services, public interest, rule of law
Fields of Research (2008): 08 Information and Computing Sciences > 0807 Library and Information Studies > 080703 Human Information Behaviour
08 Information and Computing Sciences > 0807 Library and Information Studies > 080704 Information Retrieval and Web Search
18 Law and Legal Studies > 1801 Law > 180113 Family Law
Fields of Research (2020): 48 LAW AND LEGAL STUDIES > 4804 Law in context > 480402 Family law
46 INFORMATION AND COMPUTING SCIENCES > 4610 Library and information studies > 461002 Human information behaviour
46 INFORMATION AND COMPUTING SCIENCES > 4610 Library and information studies > 461003 Human information interaction and retrieval
Identification Number or DOI: https://doi.org/10.1177/1037969X19827450
URI: http://eprints.usq.edu.au/id/eprint/48927

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