Plummer, Neil and Imielska, Agata and Braganza, Karl and Jones, David and Pahalad, Janita and Power, Scott and Schweitzer, Martin and Watkins, Andrew and Walland, David and Wiles, Perry (2018) Climate Services: For Informing Decisions and Managing Risk. In: Bridging Science And Policy Implication For Managing Climate Extremes. World Scientific Series on Asia-Pacific Weather and Climate, 10. World Scientific, Singapore, pp. 49-64. ISBN 978-981-3235-65-6
Abstract
Climate services are becoming increasingly important due to increases in the frequency, intensity and exposure to weather and climate extremes, with stakeholders seeking to better manage their risks and opportunities. The El Niño-Southern Oscillation (ENSO) is one of the main contributing factors to Australia having one of the most variable climates in the world. High variability and climate change magnify the need for environmental intelligence to support weather and climate sensitive sectors such as agriculture, water management, emergency services and health. The Australian Bureau of Meteorology (Bureau) has been developing its climate services since the 1980s. These include data services, climate monitoring and prediction, climate advice and international activities, and are heavily reliant on strong information systems and research support. Services are delivered through a range of online products and tools as well as through briefings, training and social media platforms. The Bureau has shifted to user-centric delivery, and engages strongly with its user communities. Understanding user needs and decision-making processes informs the development of value-added products and services that can capture the full benefit of climate data, information, advice and research for our communities. In our journey of continuous improvement we are continuing to strive to better meet user needs. Having skilled and motivated staff with strong science and IT capability and a service ethic are essential. Improving science and modelling will also help close the gap between user needs and existing climate services. Fundamentally, success will depend on how well climate services assist users to improve their important decisions and the outcome of those decisions.
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