Restructuring and the psychological contract in the Australian banking industry

Maguire, Heather and Littler, Craig R. (1997) Restructuring and the psychological contract in the Australian banking industry. In: 11th Australian and New Zealand Academy of Management Conference (ANZAM 1997): Management Theory and Practice: Moving to a New Era, 3-6 Dec 1997, Melbourne, Australia.

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This paper examines the employment trends in the Australian banking industry and assesses the impact of restructuring. How have the organisational changes in the big four banks affected the psychological contract? Utilizing quantitative and qualitative data from a survey of 1500 managers in one large bank, it concludes that the traditional psychological contract is crumbling. However, it has not been replaced by a new human resource management strategy by the big four banks who remain uncertain how to proceed in the current environment.

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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: No evidence of copyright restrictions on web site.
Faculty / Department / School: Historic - Faculty of Business - Department of Management and Organisational Behaviour
Date Deposited: 06 Oct 2008 05:43
Last Modified: 09 Sep 2013 02:48
Uncontrolled Keywords: psychological contract; banking industry; human resource management
Fields of Research : 15 Commerce, Management, Tourism and Services > 1502 Banking, Finance and Investment > 150203 Financial Institutions (incl. Banking)
17 Psychology and Cognitive Sciences > 1701 Psychology > 170107 Industrial and Organisational Psychology
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150305 Human Resources Management
Socio-Economic Objective: B Economic Development > 91 Economic Framework > 9102 Microeconomics > 910202 Human Capital Issues

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