Smith, Sean and Lane, Michael 
ORCID: https://orcid.org/0000-0001-6534-4902 and Toleman, Mark ORCID: https://orcid.org/0000-0002-0535-8103 and Shrestha, Anup ORCID: https://orcid.org/0000-0002-2952-0072
(2021)
Does digital transformation of the Australian healthcare
supply chain improve clinical safety?
In: 32nd Australasian Conference on Information Systems: Information Systems for a Sustainable Future, Connectedness, and Social Good (ACIS 2021), 6 Dec - 10 Dec 2021, Sydney, Australia.
Abstract
Digital transformation of the healthcare supply chain has the potential to improve clinical safety. The Covid-19 pandemic has exposed major deficiencies in the healthcare supply chain (HSC) such as shortages of Personal Protective Equipment and Vaccines. Many healthcare supply chain processes are manual due to complexity, costs, lack of solutions and minimal capability to benefit from digitization, use of unique identifiers and aggregated data. This study is based the implementation of a digital tool to enable electronic procurement between healthcare providers and their suppliers. An artifact, HSC Clinical Safety Evaluation Model is being developed to measure the key clinical safety indicators both pre and post digital transformation of an important component of the healthcare supply chain for small to medium healthcare providers. The results of this study will produce an empirical evaluation model for use by healthcare service providers. The findings are expected to confirm that digital transformation of the healthcare supply chain improves clinical safety. This study will provide healthcare organisations a framework and tools to measure and work towards digitally improving their healthcare supply chains to increase clinical safety.
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