Does digital transformation of the Australian healthcare supply chain improve clinical safety?

Smith, Sean and Lane, Michael ORCID: and Toleman, Mark ORCID: and Shrestha, Anup ORCID: (2021) Does digital transformation of the Australian healthcare supply chain improve clinical safety? In: 32nd Australasian Conference on Information Systems: Information Systems for a Sustainable Future, Connectedness, and Social Good (ACIS 2021), 6 Dec - 10 Dec 2021, Sydney, Australia.


Digital transformation of the healthcare supply chain has the potential to improve clinical safety. The Covid-19 pandemic has exposed major deficiencies in the healthcare supply chain (HSC) such as shortages of Personal Protective Equipment and Vaccines. Many healthcare supply chain processes are manual due to complexity, costs, lack of solutions and minimal capability to benefit from digitization, use of unique identifiers and aggregated data. This study is based the implementation of a digital tool to enable electronic procurement between healthcare providers and their suppliers. An artifact, HSC Clinical Safety Evaluation Model is being developed to measure the key clinical safety indicators both pre and post digital transformation of an important component of the healthcare supply chain for small to medium healthcare providers. The results of this study will produce an empirical evaluation model for use by healthcare service providers. The findings are expected to confirm that digital transformation of the healthcare supply chain improves clinical safety. This study will provide healthcare organisations a framework and tools to measure and work towards digitally improving their healthcare supply chains to increase clinical safety.

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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: Virtual conference. Permanent restricted access to Published version in accordance with the copyright policy of the publisher.
Faculty/School / Institute/Centre: Current - Faculty of Business, Education, Law and Arts - School of Business (18 Jan 2021 -)
Faculty/School / Institute/Centre: Current - Institute for Resilient Regions - Centre for Health Research (1 Apr 2020 -)
Date Deposited: 13 Dec 2021 05:47
Last Modified: 11 Mar 2022 02:56
Uncontrolled Keywords: clinical safety, evaluation model, digital supply chains, Australian healthcare sector
Fields of Research (2008): 08 Information and Computing Sciences > 0806 Information Systems > 080612 Interorganisational Information Systems and Web Services
11 Medical and Health Sciences > 1117 Public Health and Health Services > 111711 Health Information Systems (incl. Surveillance)
Fields of Research (2020): 42 HEALTH SCIENCES > 4203 Health services and systems > 420308 Health informatics and information systems
46 INFORMATION AND COMPUTING SCIENCES > 4609 Information systems > 460911 Inter-organisational, extra-organisational and global information systems
46 INFORMATION AND COMPUTING SCIENCES > 4601 Applied computing > 460102 Applications in health
Socio-Economic Objectives (2008): C Society > 92 Health > 9202 Health and Support Services > 920204 Evaluation of Health Outcomes
E Expanding Knowledge > 97 Expanding Knowledge > 970108 Expanding Knowledge in the Information and Computing Sciences
Socio-Economic Objectives (2020): 22 INFORMATION AND COMMUNICATION SERVICES > 2204 Information systems, technologies and services > 220408 Information systems
20 HEALTH > 2099 Other health > 209999 Other health not elsewhere classified

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