The role of enterprise systems in fostering innovation in contemporary firms

Lokuge, Sachithra ORCID: and Sedera, Darshana (2018) The role of enterprise systems in fostering innovation in contemporary firms. Journal of Information Technology Theory and Application, 19 (2):2. pp. 7-30. ISSN 1552-6496


Traditionally, to seek innovation, organizations have made substantial investments into enterprise systems (ES). However, anecdotal reports have noted that many organizations have now begun to shift their focus to digital (ie, social, mobile, analytics, and cloud) technologies. Considering this contentious contemporary technology landscape, we investigate the role of ES in innovation. Using data gathered from four case organizations, we highlight that the organizations innovate using their digital technologies and that enterprise systems act as a platform that enable innovation. We also highlight the barriers for enterprise systems-led innovations.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Permanent restricted access to Published version in accordance with the copyright policy of the publisher.
Faculty/School / Institute/Centre: No Faculty
Faculty/School / Institute/Centre: No Faculty
Date Deposited: 21 Oct 2021 23:57
Last Modified: 03 Nov 2021 06:10
Uncontrolled Keywords: innovation, enterprise systems, digital technologies, case studies
Fields of Research (2008): 08 Information and Computing Sciences > 0806 Information Systems > 080609 Information Systems Management
Fields of Research (2020): 46 INFORMATION AND COMPUTING SCIENCES > 4609 Information systems > 460908 Information systems organisation and management

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