Dehumanisation of ‘Outgroups’ on Facebook and Twitter: towards a framework for assessing online hate organisations and actors

Abdalla, Mohamad and Ally, Mustafa ORCID: https://orcid.org/0000-0001-6370-3860 and Jabri-Markwell, Rita (2021) Dehumanisation of ‘Outgroups’ on Facebook and Twitter: towards a framework for assessing online hate organisations and actors. SN Social Sciences, 1:238. pp. 1-28.


Abstract

Whilst preventing dehumanization of outgroups is a widely accepted goal in the field of countering violent extremism, current algorithms by social media platforms are focused on detecting individual samples through explicit language. This study tests whether explicit dehumanising language directed at Muslims is detected by tools of Facebook and Twitter; and further, whether the presence of explicit dehumanising terms is necessary to successfully dehumanise ‘the other’—in this case, Muslims. Answering both these questions in the negative, this analysis extracts universally useful analytical tools that could be used together to consistently and competently assess actors using dehumanisation as a measure, even where that dehumanisation is cumulative and grounded in discourse, rather than explicit language. The output of one prolific actor identified by researchers as an anti-Muslim hate organisation, and four (4) other anti-Muslim actors, are discursively analysed, and impacts considered through the comments they elicit. Whilst this study focuses on material gathered with respect to anti-Muslim discourses, the findings are relevant to a range of contexts where groups are dehumanised on the basis of race or other protected attribute. This study suggests it is possible to predict aggregate harm by specific actors from a range of samples of borderline content that each might be difficult to discern as harmful individually.


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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Permanent restricted access to Published version in accordance with the copyright policy of the publisher.
Faculty/School / Institute/Centre: Current - Faculty of Business, Education, Law and Arts - School of Business (18 Jan 2021 -)
Faculty/School / Institute/Centre: Current - Faculty of Business, Education, Law and Arts - School of Business (18 Jan 2021 -)
Date Deposited: 11 Oct 2021 01:57
Last Modified: 09 Nov 2021 00:06
Uncontrolled Keywords: dehumanisation, out-groups, dangerous organisations, digital platform policy, right wing extremism, content moderation
Fields of Research (2008): 08 Information and Computing Sciences > 0806 Information Systems > 080602 Computer-Human Interaction
Fields of Research (2020): 46 INFORMATION AND COMPUTING SCIENCES > 4608 Human-centred computing > 460803 Collaborative and social computing
Socio-Economic Objectives (2008): C Society > 95 Cultural Understanding > 9502 Communication > 950204 The Media
Socio-Economic Objectives (2020): 22 INFORMATION AND COMMUNICATION SERVICES > 2204 Information systems, technologies and services > 220407 Human-computer interaction
Identification Number or DOI: https://doi.org/10.1007/s43545-021-00240-4
URI: http://eprints.usq.edu.au/id/eprint/43786

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