Bridging international boundaries: integrating and mentoring teaching roles in an online environment

Reushle, Shirley and McDonald, Jacquelin and Lowe, Wendy (2003) Bridging international boundaries: integrating and mentoring teaching roles in an online environment. In: ASCILITE 2003: 20th Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education: Interact, Integrate, Impact, 7-10 Dec 2003, Adelaide, Australia.


In many educational institutions worldwide, online student numbers have grown steadily and changing student expectations have emerged. One impact has been that staff workloads have increased and diversified. Researchers and online teaching practitioners at USQ have acknowledged that high quality online teaching is time and labour intensive. A critical principle of USQ online pedagogy is that the 'human' touch must be created and maintained throughout the learning experience and students should feel they are members of a facilitated, interactive learning community. To maintain a high quality level of interaction as student numbers have increased, there has been a need to draw on additional educators to teach the online courses. The Department of Further Education and Training within the Faculty of Education at USQ has had to look beyond the finite pool of on-campus staff and integrate tutors from both national and international arenas with on-site educators. This paper reflects on the experiences in the Department in terms of employing external online tutors, the organisational and administrative structures that have been put in place, and the mentoring, modelling and evaluative processes that have been engaged to ensure a strong working partnership between the organisation, course leader, and the online tutors. The paper refers to documentation that has been developed including a 'Tutor Manual' and provides some recommendations when considering the implementation of similar systems and processes.

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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: Published version desposited with blanket permission of publisher.
Faculty/School / Institute/Centre: Historic - Faculty of Education (Up to 30 Jun 2013)
Faculty/School / Institute/Centre: Historic - Faculty of Education (Up to 30 Jun 2013)
Date Deposited: 08 Oct 2008 01:46
Last Modified: 12 Jan 2015 23:57
Uncontrolled Keywords: mentoring; online learning; international tutors; tertiary environment; peer-learning partnership
Fields of Research (2008): 13 Education > 1303 Specialist Studies in Education > 130313 Teacher Education and Professional Development of Educators
13 Education > 1303 Specialist Studies in Education > 130304 Educational Administration, Management and Leadership
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150305 Human Resources Management
Fields of Research (2020): 39 EDUCATION > 3903 Education systems > 390307 Teacher education and professional development of educators
39 EDUCATION > 3904 Specialist studies in education > 390403 Educational administration, management and leadership
35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3505 Human resources and industrial relations > 350503 Human resources management
Socio-Economic Objectives (2008): C Society > 93 Education and Training > 9302 Teaching and Instruction > 930203 Teaching and Instruction Technologies

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