Assessment of requirements for establishment of a framework to enhance implementation of quality practices in building projects

Heravitorbati, Amirhossein and Coffey, Vaughan and Trigunarsyah, Bambang (2011) Assessment of requirements for establishment of a framework to enhance implementation of quality practices in building projects. International Journal of Innovation, Management and Technology, 2 (6). pp. 465-470. ISSN 2010-0248

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Abstract

Quality, in construction projects should be regarded as the fulfillment of expectation of those contributors involved in such projects. Although a significant amount of quality practices have been introduced within the industry, attainment of reasonable levels of quality in construction projects continues to be an ongoing problem. To date, some research into the introduction and improvement of quality practices and stakeholder management has been undertaken, but so far no major studies have been completed that comprehensively examine how greater consideration of stakeholders’ perspectives of quality can be used to contribute to final project quality outcomes. This paper aims to examine the requirements for development of a framework leading to more effective involvement of stakeholders in quality planning and practices thus ultimately contributing to higher quality outcomes for construction projects. Through an extensive literature review it highlights various perceptions of quality, categorizes quality issues with particular focus on benefits and shortcomings and also examines the viewpoints of major stakeholders on project quality. It proposes a set of criteria to be used as a basis for a quality practice improvement framework, which will provide project managers and owners with the required information and strategic direction to achieve their own and their stakeholders’ targets for implementation of quality practices leading to the achievement of improved quality outcomes on future projects.


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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Accepted version deposited in accordance with the copyright policy of the publisher.
Faculty/School / Institute/Centre: No Faculty
Faculty/School / Institute/Centre: No Faculty
Date Deposited: 09 Sep 2021 02:10
Last Modified: 10 Sep 2021 04:18
Uncontrolled Keywords: construction project delivery, continuous improvement, project quality, stakeholder management
Fields of Research (2008): 12 Built Environment and Design > 1202 Building > 120201 Building Construction Management and Project Planning
Fields of Research (2020): 33 BUILT ENVIRONMENT AND DESIGN > 3302 Building > 330202 Building construction management and project planning
URI: http://eprints.usq.edu.au/id/eprint/43512

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