Knowledge management competence and ISD vendor innovativeness in turbulent markets

Lokuge, Sachithra ORCID: and Subasinghage, Maduka (2020) Knowledge management competence and ISD vendor innovativeness in turbulent markets. In: 31st Australasian Conference on Information Systems: Navigating Our Digital Future (ACIS 2020), 1-4 Dec 2020, Wellington, New Zealand.

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Continuous changes in the technology and the business landscape place high strain on managing knowledge in organisations. Prior researchers highlight a positive connotation with knowledge management competence and organisational innovativeness in a turbulent environment. However, the rapid changes in the market and technology landscape may exert an additional pressure on the employees and such pressures may ultimately hinder organisational innovativeness. Drawing on knowledge management and innovation literature, this research conceptualises a model that investigates this tenacious relationship between knowledge management competence and innovativeness specifically in turbulent dynamic markets, considering information systems development (ISD)-outsourcing as the context. Following a mixed method approach, this research expects to provide guidance for ISD-outsourcing vendors to manage innovation expectations, knowledge management process and performance of the employees in dynamic market conditions.

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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: Paper #72. Copyright © 2020 authors. This is an open-access article licensed under a Creative Commons Attribution-NonCommercial 3.0 New Zealand, which permits non-commercial use, distribution, and reproduction in any medium, provided the original author and ACIS are credited.
Faculty/School / Institute/Centre: No Faculty
Faculty/School / Institute/Centre: No Faculty
Date Deposited: 16 Aug 2021 08:17
Last Modified: 13 Dec 2021 05:41
Uncontrolled Keywords: vendor innovativeness, knowledge acquisition, knowledge retention, knowledge sharing, survey, market and technology turbulence
Fields of Research (2008): 08 Information and Computing Sciences > 0806 Information Systems > 080609 Information Systems Management
08 Information and Computing Sciences > 0806 Information Systems > 080611 Information Systems Theory
Fields of Research (2020): 46 INFORMATION AND COMPUTING SCIENCES > 4609 Information systems > 460908 Information systems organisation and management

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