Clinical usefulness of handheld wireless technology in healthcare: a cross-national study of Australia and India

Gururajan, Raj and Quaddus, Mohammed and Xu, Jun (2008) Clinical usefulness of handheld wireless technology in healthcare: a cross-national study of Australia and India. Journal of Systems and Information Technology, 10 (1). pp. 72-85. ISSN 1328-7265


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[Abstract]: Handheld wireless technology is increasingly being used as a flexible tool for data management in health care sector. Greater awareness and cheaper wireless technology are some of the dominating factors for its increased use. In this paper we present a cross national study of the drivers and inhibitors of clinical usefulness of wireless technology in Australia and India. We have undertaken our study in these two countries because of their contrasting health care policies. In Australia the health care policies are governed by a combination of Government and private sectors. While in India the private sector plays the most dominant role. We used a ground up approach to develop the drivers and inhibitors of wireless technology usefulness instead of using or adapting any traditional technology adoption models. Qualitative field study was undertaken in both Australia and India that helped us in developing a simple but appropriate research model for both these countries. As our study is cross national we used optimal scaling procedure to standardize the data before applying partial least square (PLS) procedure for hypotheses testing. The result of our study was interesting. The PLS application to the raw data did not support any of the hypotheses. However after optimal scaling we got contrasting results via PLS application. The paper presents the implications of the results and suggests to use optimal scaling with PLS in cross national study.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Author's version deposited in accordance with the copyright policy of the publisher.
Faculty / Department / School: Historic - Faculty of Business - School of Information Systems
Date Deposited: 05 Aug 2008 04:04
Last Modified: 08 Aug 2014 02:27
Uncontrolled Keywords: healthcare management, technology usefulness, wireless technology, PLS model, optimal scaling
Fields of Research : 08 Information and Computing Sciences > 0805 Distributed Computing > 080502 Mobile Technologies
11 Medical and Health Sciences > 1117 Public Health and Health Services > 111711 Health Information Systems (incl. Surveillance)
10 Technology > 1005 Communications Technologies > 100510 Wireless Communications

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