Influence of Six Sigma on project success in construction industry of Pakistan

Ullah, Fahim ORCID: and Thaheem, Muhammad Jamaluddin and Qayyum Siddiqui, Siddra and Khurshid, Muhammad Bilal (2017) Influence of Six Sigma on project success in construction industry of Pakistan. The TQM Journal, 29 (2). pp. 276-309. ISSN 1754-2731


The purpose of this paper is to investigate the level of implementation of Six Sigma (SS) in the construction industry of Pakistan along with the current state of affairs and the challenges, and opportunities for a successful implementation.

The research is purely exploratory in nature. Based on published work, critical success factors are gathered, and a number of questionnaire surveys and interviews are conducted to refine and quantify their impact. A system dynamics framework to assess the SS influence on project success is developed and case study project are simulated.

The construction industry of Pakistan is still functioning in a traditional way; marred with low level of awareness and ad hoc approaches, the findings point to a huge improvement opportunity. Further, when under planning projects are exposed to SS, the chances of project success improve better than under execution projects.

Research limitations/implications
The limited level of awareness possessed by the respondents constrains the possible outreach of this work in industrially developed contexts. However, this work may become an impetus for further research in managing quality in construction industry.

Practical implications
The findings can be used to improve the quality provision of construction projects.

This work may trigger an important debate over the research and implementation of SS in the construction industry of developing countries that may greatly benefit by improving the quality of their projects and rectify their diminishing reputation for project success.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Faculty/School / Institute/Centre: No Faculty
Faculty/School / Institute/Centre: No Faculty
Date Deposited: 03 Aug 2021 03:29
Last Modified: 31 Aug 2021 04:26
Uncontrolled Keywords: Six Sigma, Critical success factors, Construction industry, Project success
Fields of Research (2008): 12 Built Environment and Design > 1202 Building > 120201 Building Construction Management and Project Planning
Fields of Research (2020): 33 BUILT ENVIRONMENT AND DESIGN > 3302 Building > 330202 Building construction management and project planning
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