Wong, Wai Yip Freddy and Lane, Michael 
ORCID: https://orcid.org/0000-0001-6534-4902 and Cockcroft, Sophie ORCID: https://orcid.org/0000-0002-6033-0947
(2021)
Systematic review of methodological approaches for designing, assessing and validating business analytics maturity models.
In: 2021 International Conference on Information Resources Management: Digital Transformation in a (Post-)Pandemic World, 19-20 May 2021, Linz, Austria.
Abstract
Context: Applying maturity models to measure and evaluate Business Analytics (BA) in organisations is challenging. There is a lack of empirical studies on how BA maturity models are designed, assessed and validated to determine how BA contributes to business value.
Objective: To report on state of research on BA maturity models (BAMMs) and identify how BAMMs can be empirically (1) designed, (2) assessed and (3) validated.
Method: Systematic review of BA maturity model studies focuses on methodological approaches used in design, assessment and validation of BA maturity models.
Results: (1) A systematic review resulted in nine papers included for analysis. (2) Within these papers the dominant methodological design approaches for maturity models are Rasch analysis and set theory; (3) assessment approaches are Cluster, Additive Logic, Minimum Constraints using Statistical Squared Distance and Euclidian Distance; and (4) validation approaches are variance techniques using regression, correlation coefficients with tests for statistical significance against self-reported maturity, perceived benefits or performance.
Conclusion: This research contributes to a deeper understanding of how BAMMs can be designed, assessed and validated in a rigorous manner. Future research should involve more empirical studies that demonstrate the validity and usefulness of BAMMs in contributing to business value.
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| Item Type: | Conference or Workshop Item (Commonwealth Reporting Category E) (Paper) |
|---|---|
| Refereed: | Yes |
| Item Status: | Live Archive |
| Additional Information: | Virtual conference. |
| Faculty/School / Institute/Centre: | Current - Faculty of Business, Education, Law and Arts - School of Business (18 Jan 2021 -) |
| Faculty/School / Institute/Centre: | Current - Institute for Resilient Regions - Rural Economies Centre of Excellence (1 Aug 2018 -) |
| Date Deposited: | 15 Jun 2021 23:47 |
| Last Modified: | 11 Mar 2022 04:04 |
| Uncontrolled Keywords: | Business Analytics, maturity model design, maturity model assessment, maturity model validation, systematic literature review |
| Fields of Research (2008): | 08 Information and Computing Sciences > 0806 Information Systems > 080605 Decision Support and Group Support Systems |
| Fields of Research (2020): | 46 INFORMATION AND COMPUTING SCIENCES > 4609 Information systems > 460902 Decision support and group support systems |
| Socio-Economic Objectives (2008): | E Expanding Knowledge > 97 Expanding Knowledge > 970108 Expanding Knowledge in the Information and Computing Sciences |
| Socio-Economic Objectives (2020): | 22 INFORMATION AND COMMUNICATION SERVICES > 2204 Information systems, technologies and services > 220408 Information systems |
| URI: | http://eprints.usq.edu.au/id/eprint/42214 |
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