Factors affecting e-government adoption in Liberia: A practitioner perspective

Mensah, Ransford and Cater-Steel, Alieen and Toleman, Mark ORCID: https://orcid.org/0000-0002-0535-8103 (2020) Factors affecting e-government adoption in Liberia: A practitioner perspective. The Electronic Journal of Information Systems in Developing Countries, e12161. pp. 1-15. ISSN 1681-4835

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Abstract

Globally, e‐government implementation is growing, including in sub‐Saharan Africa, evidenced by the frequently reported benefits of e‐government programs in developed countries. The government of Liberia is pursuing an e‐government agenda to improve governance through the effective and efficient use of technology in the public sector. Liberia, one of the most underdeveloped countries in the world is bedeviled by over 10 years of civil war and most recently an Ebola virus outbreak which created severe human capacity gaps. The government has realized that in order to accelerate development and enhance its peoples' livelihood, it must integrate technology into its public administration procedures. However, the implementation of e‐government in Liberia has had mixed success. The objective of this research is to identify critical factors affecting the implementation of e‐government in Liberia. To achieve this aim, a reflective practitioner approach is employed as a lens to collect and guide the analysis of qualitative data. The data are collected through focus group discussion with senior IT practitioners (CIOs) of Liberia who are leading the delivery of e‐initiatives in Liberia. The factors identified are intended to guide how e‐government initiatives are implemented in Liberia. This research contributes to raising awareness about Liberia's e‐government program.


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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Faculty/School / Institute/Centre: Historic - Faculty of Business, Education, Law and Arts - School of Management and Enterprise (1 Jul 2013 - 17 Jan 2021)
Faculty/School / Institute/Centre: Historic - Faculty of Business, Education, Law and Arts - School of Management and Enterprise (1 Jul 2013 - 17 Jan 2021)
Date Deposited: 04 Dec 2020 05:46
Last Modified: 03 Jan 2021 23:34
Uncontrolled Keywords: developing countries, e-government challenges, implementation, Liberia, reflective practitioner, sub-Saharan Africa
Fields of Research (2008): 08 Information and Computing Sciences > 0806 Information Systems > 080609 Information Systems Management
Fields of Research (2020): 46 INFORMATION AND COMPUTING SCIENCES > 4609 Information systems > 460912 Knowledge and information management
Socio-Economic Objectives (2008): C Society > 94 Law, Politics and Community Services > 9402 Government and Politics > 940299 Government and Politics not elsewhere classified
C Society > 94 Law, Politics and Community Services > 9402 Government and Politics > 940201 Civics and Citizenship
Socio-Economic Objectives (2020): 22 INFORMATION AND COMMUNICATION SERVICES > 2204 Information systems, technologies and services > 220408 Information systems
23 LAW, POLITICS AND COMMUNITY SERVICES > 2302 Government and politics > 230299 Government and politics not elsewhere classified
Identification Number or DOI: https://doi.org/10.1002/isd2.12161
URI: http://eprints.usq.edu.au/id/eprint/40273

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