Combining associations between emotional intelligence, work motivation and organizational justice with counterproductive work behaviors: A profile analysis via multidimensional scaling (PAMS) approach

Tziner, Aharon and Fein, Erich C. ORCID: https://orcid.org/0000-0003-4119-0130 and Kim, Se-Kang and Vasiliu, Cristinel and Shkoler, Or (2020) Combining associations between emotional intelligence, work motivation and organizational justice with counterproductive work behaviors: A profile analysis via multidimensional scaling (PAMS) approach. Frontiers in Psychology, 11:851.

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Abstract

The need for better incorporation of the construct emotional intelligence (EI) into counterproductive work behavior (CWB) research may be achieved via a unified conceptual framework. Accordingly, the purpose of this paper is to use the Profile Analysis via Multidimensional Scaling (PAMS) approach, and a conceptual framework that unifies motivational process with antecedents and outcomes, to assess differences in EI concerning a variety of constructs: organizational justice, CWB, emotional exhaustion, job satisfaction, and intrinsic motivation. Employing established scales within a framework unifying CWB, intrinsic motivation, EI, organizational justice, and outcome constructs, two EI-based profiles displayed associations with CWB based on responses from 3,293 employees. Both the first core profile, high overall justice and low emotional intelligence, and the second core profile, high emotional intelligence and low work motivation, displayed associations with interpersonal deviance and organizational deviance, as well as emotional exhaustion and job satisfaction. The results are discussed with respect to possible underlying theory and an overarching unified motivation framework that incorporates goal choice, intrinsic motivation, antecedents, and outcomes. We also provide directions for future research and implications for managers in the workplace based on heuristic conceptual frameworks that combine multiple motivational perspectives into a unified model.


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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Faculty/School / Institute/Centre: Current - Faculty of Health, Engineering and Sciences - School of Psychology and Counselling (1 Jan 2015 -)
Faculty/School / Institute/Centre: Current - Institute for Resilient Regions - Centre for Health Research (1 Apr 2020 -)
Date Deposited: 01 Oct 2020 02:27
Last Modified: 23 Oct 2020 04:06
Uncontrolled Keywords: emotional intelligence, counterproductive work behavior, organizational deviance, profile analysis, multidimensional scaling, emotional exhaustion, job satisfaction, organizational justice
Fields of Research (2008): 17 Psychology and Cognitive Sciences > 1701 Psychology > 170107 Industrial and Organisational Psychology
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150305 Human Resources Management
Fields of Research (2020): 52 PSYCHOLOGY > 5201 Applied and developmental psychology > 520104 Industrial and organisational psychology (incl. human factors)
35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3505 Human resources and industrial relations > 350503 Human resources management
Identification Number or DOI: https://doi.org/10.3389/fpsyg.2020.00851
URI: http://eprints.usq.edu.au/id/eprint/39723

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