The Adoption of Mobile Technologies in Healthcare: The Perceptions of Healthcare Professionals Regarding Knowledge Management Practices in Developing Countries

Chowdhury, Avijit ORCID: https://orcid.org/0000-0001-5528-677X and Hafeez-Baig, Abdul and Gururajan, Raj ORCID: https://orcid.org/0000-0002-5919-0174 and Sharif, Mirza Akmal (2020) The Adoption of Mobile Technologies in Healthcare: The Perceptions of Healthcare Professionals Regarding Knowledge Management Practices in Developing Countries. In: 22nd Human-Computer Interaction International Conference (HCI International 2020), 19-24 July 2020, Copenhagen, Denmark.


Abstract

The purpose of this paper is to explore the perceptions of healthcare professionals (HCPs) in the countries of India and Pakistan, that impede knowledge management practices by adopting mobile technologies in healthcare. An exploratory study was conducted among healthcare professionals in India and Pakistan to assess their perceptions regarding knowledge management practices using mobile applications in their working environment. This cross-sectional qualitative study used semi-structured interviews with healthcare professionals in both India and Pakistan. The interviews were analyzed using a thematic anal-ysis, which revealed three major themes. These themes being: Medical education and training, Collaboration between HCPs, and Patient health education. Find-ings indicate that the HCPs associated with mobile technologies in healthcare in India and Pakistan generally view it in a functional manner, rather than in an explicit manner. The mobile healthcare technologies in use are looked upon as an alternative solution for clinical purposes such as viewing diagnostic reports or providing initial information to the patients, and many more. The recognition of the idea of explicit and tacit knowledge is not usual among the HCPs. Therefore, the knowledge-sharing ability of mobile healthcare technologies is understood below par and often underutilized.


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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Faculty/School / Institute/Centre: Historic - Faculty of Business, Education, Law and Arts - School of Management and Enterprise (1 Jul 2013 - 17 Jan 2021)
Faculty/School / Institute/Centre: Historic - Faculty of Business, Education, Law and Arts - School of Management and Enterprise (1 Jul 2013 - 17 Jan 2021)
Date Deposited: 22 Oct 2020 00:38
Last Modified: 25 Nov 2020 05:34
Uncontrolled Keywords: healthcare, developing countries, adoption of mobile technologies in healthcare
Fields of Research (2008): 08 Information and Computing Sciences > 0806 Information Systems > 080699 Information Systems not elsewhere classified
Socio-Economic Objectives (2008): E Expanding Knowledge > 97 Expanding Knowledge > 970108 Expanding Knowledge in the Information and Computing Sciences
Identification Number or DOI: https://doi.org/10.1007/978-3-030-60152-2_5
URI: http://eprints.usq.edu.au/id/eprint/39153

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