Mensah, Ransford and Cater-Steel, Aileen and Toleman, Mark 
ORCID: https://orcid.org/0000-0002-0535-8103
(2020)
A Framework for Selection of Processes to Virtualize in e-Government: A Case Study of Liberia.
In: 23rd Pacific Asia Conference on Information Systems (PACIS 2020), 20-24 June, 2020, Dubai, United Arab Emirates.
Abstract
E-government has become an important strategic area of focus in many Sub-Saharan African countries. Despite the numerous success stories about e-government bringing great benefits in developed countries, many e-government implementations in Africa do not achieve the expected outcomes. This study focuses on Liberia, a developing country in Sub-Saharan Africa, where e-government has been adopted as a key government strategy. However, the implementation of e-government in Liberia has not been fully successful. The purpose of this research is to develop a framework to guide IT practitioners in Liberia to select viable e-government initiatives to virtualize. To accomplish this goal, this paper adopts the Extended Process Virtualization Theory (EPVT) and Problem Driven Iterative Adaptation (PDIA) frameworks to develop a novel framework for the selection of suitable government physical processes to virtualize. The framework is validated by means of an experiment using e-government initiatives in Liberia. Results show the utility of the framework.
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| Item Type: | Conference or Workshop Item (Commonwealth Reporting Category E) (Paper) |
|---|---|
| Refereed: | Yes |
| Item Status: | Live Archive |
| Faculty/School / Institute/Centre: | Historic - Faculty of Business, Education, Law and Arts - School of Management and Enterprise (1 Jul 2013 - 17 Jan 2021) |
| Faculty/School / Institute/Centre: | Historic - Faculty of Business, Education, Law and Arts - School of Management and Enterprise (1 Jul 2013 - 17 Jan 2021) |
| Date Deposited: | 26 Aug 2020 06:04 |
| Last Modified: | 25 Mar 2021 06:56 |
| Uncontrolled Keywords: | E-Government, Extended Process Virtualization Theory (EPVT), Liberia, Decision support system |
| Fields of Research (2008): | 08 Information and Computing Sciences > 0806 Information Systems > 080609 Information Systems Management |
| Socio-Economic Objectives (2008): | C Society > 94 Law, Politics and Community Services > 9402 Government and Politics > 940299 Government and Politics not elsewhere classified C Society > 94 Law, Politics and Community Services > 9402 Government and Politics > 940201 Civics and Citizenship |
| URI: | http://eprints.usq.edu.au/id/eprint/38863 |
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