Non-technical skills (NTS) training for UAV operators: situational awareness and workload management

Kille, Tarryn and Bates, Paul R. and Lee, Seung Yong and Kille, David Murray (2019) Non-technical skills (NTS) training for UAV operators: situational awareness and workload management. In: Unmanned aerial vehicles in civilian logistics and supply chain management. Advances in Logistics, Operations and Management Science. IGI Publishing (IGI Global), Hershey, United States of America, pp. 1-32. ISBN 9781522597582


Abstract

In civilian operations, the utilization of UAVs is diverse and broad, the variations of UAVs are extensive, and the application needs and performance characteristics also vary significantly. To this end, the emerging opportunities for UAV operations have generated an urgent need for trained operators to ensure these systems are used effectively and safely. This chapter discusses the importance and integration of appropriate non-technical skills (NTS) training, particularly situation awareness (SA) and workload management, to further improve UAV mission effectiveness. The chapter explores technical design and human factors challenges impacting on UAV operations. By reviewing historical research and applicable studies in the field, the chapter also offers recommendations and solutions. While technical design solutions to UAV systems and interfaces are examined, the authors contend that specific training strategies, which focus on the human UAV operator, should also be considered.


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Item Type: Book Chapter (Commonwealth Reporting Category B)
Refereed: Yes
Item Status: Live Archive
Additional Information: Permanent restricted access to Published version + Front Matter in accordance with the copyright policy of the publisher.
Faculty/School / Institute/Centre: Historic - Faculty of Business, Education, Law and Arts - School of Commerce (1 Jul 2013 - 17 Jan 2021)
Faculty/School / Institute/Centre: Historic - Faculty of Business, Education, Law and Arts - School of Commerce (1 Jul 2013 - 17 Jan 2021)
Date Deposited: 18 Jun 2020 04:17
Last Modified: 30 Sep 2020 00:08
Uncontrolled Keywords: unmanned aerial vehicles; UAVs; drones; operators; operation; training
Fields of Research (2008): 15 Commerce, Management, Tourism and Services > 1507 Transportation and Freight Services > 150701 Air Transportation and Freight Services
Socio-Economic Objectives (2008): E Expanding Knowledge > 97 Expanding Knowledge > 970110 Expanding Knowledge in Technology
Identification Number or DOI: https://doi.org/10.4018/978-1-5225-7900-7.ch001
URI: http://eprints.usq.edu.au/id/eprint/38313

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