Tsai, Heng-Sheng and Gururajan, Raj 
ORCID: https://orcid.org/0000-0002-5919-0174
(2007)
Motivations and challenges for m-business transformation: a multiple-case study.
Journal of Theoretical and Applied Electronic Commerce Research, 2 (2).
pp. 19-33.
Abstract
With the advance of wireless technology in recent years, issues of mobile (m-) business transformation become more important for researchers and practitioners. Subsequent to e-business transformation, mobile technology creates another opportunity of innovation inside and outside businesses. However, there is still limited information for m-business transformation. Hence, this study investigates the phenomenon by answering the questions: 'Why do businesses transform into m-businesses?' and 'What are the possible challenges during the process of m-transformation?' This study uses a multiple case study method, and reports the consolidated results of 17 interviews with 6 Australian organisations depicted as a framework, and aims at identifying the factors that influence the motivations for m-transformation, as well as the possible challenges during the process. The findings of this study can provide more understanding of the phenomenon, and further form the basis for a successful m-business transformation.
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