Improving online student feelings of support and sense of belonging by interaction alerts

Machin, Tanya ORCID: and Jeffries, Carla (2019) Improving online student feelings of support and sense of belonging by interaction alerts. In: 2019 Australian Psychology Learning and Teaching Conference (AUSPLAT 2019), 13-15 Sept, 2019, Melbourne, Australia.


Universities are increasingly promoting online courses to their students and this has become a popular options for students who live geographically distant from a local campus or who may be working and unable to attend on-campus classes. However, connections with peers and course examiners may be lacking, or online students may find it difficult to approach their examiner. This research describes the experiences of a course examiner using an online interaction alert in a 2nd year psychology course to enhance online interactions. A flashing alert showed that the course examiner was online and students could directly message the examiner through a special forum set up for this purpose rather than the email system. Initial feedback suggests that this alert did increase the sense of support students experienced from the examiner.

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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Other)
Refereed: Yes
Item Status: Live Archive
Faculty/School / Institute/Centre: Historic - Faculty of Health, Engineering and Sciences - School of Psychology and Counselling (1 Jan 2015 - 31 Dec 2021)
Faculty/School / Institute/Centre: Historic - Institute for Resilient Regions - Centre for Health, Informatics and Economic Research (1 Aug 2018 - 31 Mar 2020)
Date Deposited: 13 Aug 2020 05:14
Last Modified: 08 Oct 2020 06:14
Uncontrolled Keywords: university students; psychology students; distance education; online learning; student support; belonging
Fields of Research (2008): 17 Psychology and Cognitive Sciences > 1701 Psychology > 170199 Psychology not elsewhere classified
13 Education > 1399 Other Education > 139999 Education not elsewhere classified
Fields of Research (2020): 52 PSYCHOLOGY > 5299 Other psychology > 529999 Other psychology not elsewhere classified
39 EDUCATION > 3999 Other Education > 399999 Other education not elsewhere classified

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