A positive approach to change: the role of appreciative inquiry in library and information organisations

Kelly, Tricia ORCID: https://orcid.org/0000-0003-0919-9469 (2010) A positive approach to change: the role of appreciative inquiry in library and information organisations. Australian Academic and Research Libraries, 41 (3). pp. 163-177. ISSN 0004-8623


Library and information management (LIM) organisations are on an almost continual path of change driven by changes in technology, service models, staffing structures, and financial allocations. The way in which LIM organisations approach change varies, as does the success rate of change management procedures undertaken. One particular approach to change management is Appreciative Inquiry (AI). AI has been gaining in popularity since its inception over two decades ago. This technique seeks to identify what works with individuals, teams, or whole organisations and then build on those elements, a digression from the common approach of looking for a problem that needs to be fixed. This paper explores the AI technique and its potential for application by LIM organisations.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Permanent restricted access to Published version in accordance with the copyright policy of the publisher. © Copyright Australian Library and Information Association Ltd 2010.
Faculty/School / Institute/Centre: No Faculty
Faculty/School / Institute/Centre: No Faculty
Date Deposited: 07 Jan 2020 23:44
Last Modified: 22 Sep 2020 22:57
Uncontrolled Keywords: change management, libraries, library, appreciative inquiry
Fields of Research (2008): 08 Information and Computing Sciences > 0807 Library and Information Studies > 080799 Library and Information Studies not elsewhere classified
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150312 Organisational Planning and Management
Fields of Research (2020): 46 INFORMATION AND COMPUTING SCIENCES > 4610 Library and information studies > 461099 Library and information studies not elsewhere classified
35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3507 Strategy, management and organisational behaviour > 350711 Organisational planning and management
Socio-Economic Objectives (2008): E Expanding Knowledge > 97 Expanding Knowledge > 970108 Expanding Knowledge in the Information and Computing Sciences
Identification Number or DOI: https://doi.org/10.1080/00048623.2010.10721461
URI: http://eprints.usq.edu.au/id/eprint/37625

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