Getting agile about wicked problems: An outcomes framework for local council community development initiatives

van der Hoorn, Bronte and Richards, Abbey and Downes, Brent and Whitty, S. Jonathan (2019) Getting agile about wicked problems: An outcomes framework for local council community development initiatives. In: 33rd Annual Australian & New Zealand Academy of Management Conference (ANZAM 2019), 3-6 Dec, 2019, Cairns, Australia.


Abstract

This paper provides an outcomes framework for local councils attempting to resolve wicked problems. Learning from the adoption of agile approaches in the project management discipline, the framework’s pillars take into account community development considerations, the strengths and weaknesses of community development’s theory of change approach, and the twelve principles underpinning the agile manifesto. The framework is a systematic, iterative, evidence-based and highly participatory management approach. This participatory approach is proposed to be particularly important when working with vulnerable or disadvantaged communities, and the iterative nature avoids the futility of attempting to predict the behaviour of complex societal issues. While a variety of benefits are anticipated to be derived from the use of the framework, it is also acknowledged that it is a significant shift away from traditional, less participatory ‘waterfall’ approaches and this will not be without challenges.


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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Faculty/School / Institute/Centre: Historic - Faculty of Business, Education, Law and Arts - School of Management and Enterprise (1 Jul 2013 - 17 Jan 2021)
Faculty/School / Institute/Centre: Historic - Faculty of Business, Education, Law and Arts - School of Management and Enterprise (1 Jul 2013 - 17 Jan 2021)
Date Deposited: 13 Aug 2020 00:23
Last Modified: 08 Oct 2020 06:07
Uncontrolled Keywords: Community development; local council; agile project management; wicked problems; outcomes management
Fields of Research (2008): 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150399 Business and Management not elsewhere classified
Socio-Economic Objectives (2008): C Society > 94 Law, Politics and Community Services > 9499 Other Law, Politics and Community Services > 949999 Law, Politics and Community Services not elsewhere classified
URI: http://eprints.usq.edu.au/id/eprint/37617

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