Change management and adoption of health information technology (HIT)/eHealth in public hospitals in Ghana: A qualitative study

Yusif, Salifu and Hafeez-Baig, Abdul and Soar, Jeffrey ORCID: https://orcid.org/0000-0002-4964-7556 (2019) Change management and adoption of health information technology (HIT)/eHealth in public hospitals in Ghana: A qualitative study. Applied Computing and Informatics.

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Abstract

In Ghana, as with other developing countries, there are several health information technology (HIT) initiatives as interventions to improve healthcare delivery. HIT implementation undoubtedly results in change. However, most studies relating to HIT implementation readiness have constantly neglected the role of change in successfully implementing HIT. This study intends to identify factors affecting successful change management as part of preparation towards successfully implementing HIT in public hospital in Ghana. To carry out this study, we conducted in-depth interviews with a matrix of HIT senior managers and thematically analyzed the data. The data was transcribed and uploaded into a Nvivo 11 software for analysis using thematic analysis techniques. Five (5) themes were discovered. They are: 1) Stakeholder participation; 2) Proof of experience in similar project; 3) Availability of committed change agents/all-levels-change representatives; 4) Clearly articulated change implementation strategy; and 5) Training and improvement mechanism (post-implementation). A fresh call is made for more attention to be paid to change as part of preparatory measures towards the adoption of HIT in Ghana using the six cardinal approaches identified as a guide.


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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Faculty/School / Institute/Centre: Current - Faculty of Business, Education, Law and Arts - School of Management and Enterprise (1 July 2013 -)
Faculty/School / Institute/Centre: Current - Faculty of Business, Education, Law and Arts - School of Management and Enterprise (1 July 2013 -)
Date Deposited: 28 Jan 2020 08:23
Last Modified: 07 Feb 2020 02:02
Uncontrolled Keywords: Change; HIT implementation; Healthcare organizations; Ghana; Developing countries
Fields of Research : 08 Information and Computing Sciences > 0806 Information Systems > 080699 Information Systems not elsewhere classified
Socio-Economic Objective: C Society > 92 Health > 9299 Other Health > 929999 Health not elsewhere classified
Identification Number or DOI: 10.1016/j.aci.2019.11.007
URI: http://eprints.usq.edu.au/id/eprint/37471

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