Operations and information quality management: current trends and future directions

Al-Hakim, Latif (2007) Operations and information quality management: current trends and future directions. In: Emerging Perspectives of Decision Making in a New Globalized Word: Theory, Practice and Future Directions, 17-20 Oct 2007, Bangkok, Thailand.


Abstract

Every operation that an enterprise engages in requires information. Without adequate information quality, the operation may not result in a quality outcome. The current Operations Management (OM) techniques are activity-based techniques. These techniques answer the question “what other activities must be completed before the start of the current activity?” The newly developed Information Quality (IQ) theory directs OM researchers and practitioners to answer two very different questions: “What information is needed from other activities before completing the existing one? [8] ” and “what type of quality is needed for the required information?” Mapping the information flow can be used to answer the first question. The second question can only be answered if the IQ dimensions are adequately identified and understood. This work also argues the OM researchers must develop techniques that consider the advantages of both modelling and descriptive methodologies.


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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: Awaiting copyright advice.
Faculty/School / Institute/Centre: Historic - Faculty of Business - School of Management and Marketing (1 Apr 2007 - 31 Dec 2010)
Faculty/School / Institute/Centre: Historic - Faculty of Business - School of Management and Marketing (1 Apr 2007 - 31 Dec 2010)
Date Deposited: 17 Jan 2008 05:55
Last Modified: 14 Jun 2016 04:51
Uncontrolled Keywords: descriptive methodology; information quality; modelling; operations management; quality dimension
Fields of Research (2008): 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150301 Business Information Management (incl. Records, Knowledge and Information Management, and Intelligence)
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150313 Quality Management
08 Information and Computing Sciences > 0806 Information Systems > 080609 Information Systems Management
Fields of Research (2020): 35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3503 Business systems in context > 350302 Business information management (incl. records, knowledge and intelligence)
35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3507 Strategy, management and organisational behaviour > 350715 Quality management
46 INFORMATION AND COMPUTING SCIENCES > 4609 Information systems > 460908 Information systems organisation and management
Socio-Economic Objectives (2008): B Economic Development > 91 Economic Framework > 9102 Microeconomics > 910205 Industry Policy
URI: http://eprints.usq.edu.au/id/eprint/3745

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