Reviewing and Refining the RGR Model for Quality Management: A Generic Blueprint

Abeysekera, Vasantha and Shelke, Mayur (2019) Reviewing and Refining the RGR Model for Quality Management: A Generic Blueprint. In: CITC Global Construction in the 21st Century 11th International Conference (CITC-11), 9-11 Sept, 2019, London, United Kingdom.


Abstract

The RGR framework was synthesized using the ‘Construction as Simile’ framework with specific reflections on ‘construction as biological cells’ simile. A generic blueprint of the model vis-à-vis a write-up was developed to explore its relevance, validity, and applicability as a precursor to an industry survey. The purpose of this study was to assess the comprehensibility of the blueprint. Seven professionals from Tier 1 construction companies, large client organisations, and regulatory authorities were chosen to review the blueprint. Three rounds of reviews were conducted each involving two reviewers at a time integrating feedback received in subsequent reviews. Feedback received identified the need to tone the descriptions to a neutral, non-construction, non-verbiage blueprint. This resulted in further reflections of the concepts and leading to further refinement. Additionally, this analysis led to the rationalization of a global set of ‘tools’ (concepts) for cellular replication effectiveness and efficiency which are to be explored in the near future. The peer review indicates progress is in the right trajectory with some reviewers already describing the implementation aspect of this framework to construction encouraging. While the authors profess likely wider application of this model to construction, this study is limited to the issue of developing a generic and a refined blueprint of the RGR framework so to as develop a construction-specific blueprint for application in the construction industry post a detailed industry survey.


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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Faculty/School / Institute/Centre: Current - Faculty of Health, Engineering and Sciences - School of Civil Engineering and Surveying (1 Jul 2013 -)
Faculty/School / Institute/Centre: Current - Faculty of Health, Engineering and Sciences - School of Civil Engineering and Surveying (1 Jul 2013 -)
Date Deposited: 20 Aug 2020 06:40
Last Modified: 01 Oct 2020 00:44
Uncontrolled Keywords: Cellular, Global, Quality Management, Replication, RGR framework
Fields of Research (2008): 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150313 Quality Management
Fields of Research (2020): 35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3507 Strategy, management and organisational behaviour > 350715 Quality management
Socio-Economic Objectives (2008): E Expanding Knowledge > 97 Expanding Knowledge > 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
URI: http://eprints.usq.edu.au/id/eprint/37333

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