After the assessment: actions and reactions of 22 small Australian firms

Cater-Steel, Aileen and Toleman, Mark and Rout, Terry (2004) After the assessment: actions and reactions of 22 small Australian firms. In: 4th International SPICE Conference on Process Assessment and Improvement—SPICE 2004, 28-29 April 2004, Lisbon, Portugal.


Download (297Kb)


As part of the SPICE phase three trials, a large group of small Australian firms were assessed using the RAPID assessment method. This paper summarises the organisational and project characteristics of the group, and the results of the assessments. About eight months after the assessments, follow-up meetings were held to determine the extent to which firms had implemented the assessors' recommendations and improved their processes. The actions reported varied: one firm improved the capability level of seven of the eight assessed processes; many others reported improvements to a lesser extent, while some firms provided reasons why no action had been taken. The discussion considers the readiness of small firms to undertake an assessment-based software process improvement (SPI) program, and also identifies lessons learnt from this experience.

Statistics for USQ ePrint 3730
Statistics for this ePrint Item
Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Faculty / Department / School: Historic - Faculty of Business - Department of Information Systems
Date Deposited: 17 Jan 2008 03:11
Last Modified: 14 Jun 2016 04:52
Uncontrolled Keywords: Software process improvement, SPICE, ISO/IEC 15504
Fields of Research : 08 Information and Computing Sciences > 0806 Information Systems > 080608 Information Systems Development Methodologies

Actions (login required)

View Item Archive Repository Staff Only