An exploratory qualitative research to address processes that are utilised for managing knowledge: a case study in a Queensland regional University

Mohammed, Atheer Abdullah and Hafeez-Baig, Abdul and Gururajan, Raj (2019) An exploratory qualitative research to address processes that are utilised for managing knowledge: a case study in a Queensland regional University. International Journal of Higher Education and Sustainability, 2 (3). pp. 173-196. ISSN 2056-4023

Abstract

This paper aims to improve the theoretical and practical comprehension of knowledge management (KM) research in the higher education sector. There are pragmatic advantages for universities if this is achieved. Knowledge is a primary source of sustainable competitive advantage for educational organisations. The focus group (FG) method is the main tool for data collection. The sample consisted of eleven information communication technology (ICT) and human resources managers who are working at a Queensland Regional University (QRU). A high-level FG session was transcribed and thematically analysed using both manual techniques and text analysis software (NVivo 11). The participants are aware of eight key constructs: creation, storage, transfer, capture, sharing, utilisation, application, and evaluation of knowledge. This study collects qualitatively rich and original data regarding KM in Australian higher education. It provides more debates for adding new ideas in the Australian education strategic plans for higher education in general and Queensland specifically.


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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Permanent restricted access to Published version, in accordance with the copyright policy of the publisher.
Faculty/School / Institute/Centre: Current - Faculty of Business, Education, Law and Arts - School of Management and Enterprise (1 July 2013 -)
Faculty/School / Institute/Centre: Current - Faculty of Business, Education, Law and Arts - School of Management and Enterprise (1 July 2013 -)
Date Deposited: 11 Sep 2019 00:28
Last Modified: 13 Sep 2019 05:15
Uncontrolled Keywords: focus group; knowledge management; higher education
Fields of Research : 08 Information and Computing Sciences > 0806 Information Systems > 080609 Information Systems Management
Identification Number or DOI: 10.1504/IJHES.2019.101954
URI: http://eprints.usq.edu.au/id/eprint/36994

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