A qualitative study on the perception of intellectual capital among a group of senior managers of Italian social enterprises

Benevene, Paula and Kong, Eric and De Carlo, Alessandro and Lucchesi, Massimiliano and Cortini, Michela (2019) A qualitative study on the perception of intellectual capital among a group of senior managers of Italian social enterprises. Knowledge Management Research and Practice, 17 (2). pp. 161-171. ISSN 1477-8238


The aim of this explorative research is to understand how senior management of Italian social enterprises perceive the role played by the intellectual capital within their organisations in generating knowledge and organisational growth. Semi-structured,in-depth interviews were individually conducted with 81 senior managers of Italian SEs. Interview data were analysed using different qualitative techniques: discourse analysis (performed by two independent judges) as well as content analysis, run through the T-Lab software (analysis of word occurrence and co-word mapping). Findings show that senior managers have a limited understanding of the IC concept of their own organisations as a generative intangible resource. The contents of their perception of IC is more related to the management of human resources and the activities performed by their organisations. Implications for scholars and practitioners are discussed.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Published version cannot be displayed due to copyright restrictions.
Faculty/School / Institute/Centre: Current - Faculty of Business, Education, Law and Arts - School of Management and Enterprise
Date Deposited: 04 Jun 2019 01:52
Last Modified: 20 Jun 2019 05:38
Uncontrolled Keywords: intellectual capital (IC); social enterprises (SEs); knowledge strategy; knowledge tools
Fields of Research : 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150310 Organisation and Management Theory
Socio-Economic Objective: E Expanding Knowledge > 97 Expanding Knowledge > 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
Identification Number or DOI: 10.1080/14778238.2018.1538600
URI: http://eprints.usq.edu.au/id/eprint/36539

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