SPI long term benefits: case studies of five small firms

Cater-Steel, Aileen and Rout, Terry (2008) SPI long term benefits: case studies of five small firms. In: Software process improvement for small and medium enterprises: techniques and case studies. Information Science Reference (IGI Global), Hershey, PA. United States, pp. 223-241. ISBN 978-1-59904-906-9


The contribution of small enterprises to the software industry is marked, but the level of understanding of the ways in which they can survive, grow and improve is limited. In particular, there has been a lack of information on the long-term outcomes of process improvement initiatives in small forms. Building on the basis of a study of assessment-based improvement in 23 small and medium size organizations, we have undertaken a follow-up meeting with each company approximately 5 years following the original assessment. The results show that changes made in an organisation, driven by a framework of model-based improvement, can have long-term impacts even in small organisations; it appears, however, that there is no necessary link between success in implementing improvement and survival of the organisation. The results provide insight into the extent to which improvement actions can reinforce overall success for the small business.

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Item Type: Book Chapter (Commonwealth Reporting Category B)
Refereed: Yes
Item Status: Live Archive
Additional Information: © 2008, IGI Global. Permanent restricted access to paper due to publisher copyright restrictions.
Faculty / Department / School: Historic - Faculty of Business - School of Information Systems
Date Deposited: 07 Jan 2008 06:35
Last Modified: 12 Sep 2016 02:47
Uncontrolled Keywords: case study; software development methodologies; systems development techniques; software quality; systems development process; process improvement; IS manager/director/executive; process model
Fields of Research : 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150307 Innovation and Technology Management
08 Information and Computing Sciences > 0806 Information Systems > 080608 Information Systems Development Methodologies
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150312 Organisational Planning and Management
Socio-Economic Objective: B Economic Development > 89 Information and Communication Services > 8902 Computer Software and Services > 890299 Computer Software and Services not elsewhere classified
Identification Number or DOI: 10.4018/978-1-59904-906-9.ch012
URI: http://eprints.usq.edu.au/id/eprint/3653

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