Making students AWARE: an online strategy for students given academic warning

Taylor, Janet A. and Lawrence, Jill ORCID: (2007) Making students AWARE: an online strategy for students given academic warning. Studies in Learning, Evaluation, Innovation and Development, 4 (2). pp. 39-52.

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Each year universities deal with large numbers of students who have unsatisfactory academic performance or who are asked to “Show Cause” why they should not be forcibly excluded. Although student and learning support sections of universities can assist students on an individual or group basis, most students are usually left to their own
devices as to how they respond to such academic warnings. Few resources are available for distance or online students, or for students who do not want to be part of a formal interview process, if one exists. This paper describes the design, development and evaluation of
AWARE, an online Academic Warning and Reflection Exercise, at the University of Southern Queensland. This resource allows students, through a series of focused questions, to reflect on the reasons for their poor performance, to investigate strategies for improvement from a bank of online resources and to develop a personalised action plan
for success. Underpinning AWARE is a theoretical framework drawn from literature on retention in higher education and critical discourse and cross cultural communication theories. AWARE has been widely utilised by students over 2005–2006, and preliminary evaluations show that students appreciate its availability and anonymity. AWARE
is now an integral part of the administrative and support processes to assist students who are on a pathway to withdrawal. The statistics gathered from AWARE provide the university with useful insights into students’ perceptions of why they have not performed and it is now one of the university’s key retention strategies. Although AWARE was initially designed as a last resort strategy, it also may
also have a role in early intervention for distance education students.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: The journal states that 'Copyright of articles is retained by authors. As an open access journal, articles are free to use, with proper attribution, in educational and other non-commercial settings.'
Faculty/School / Institute/Centre: Historic - Learning and Teaching Support Unit
Faculty/School / Institute/Centre: Historic - Learning and Teaching Support Unit
Date Deposited: 14 Feb 2008 23:20
Last Modified: 02 Jul 2013 22:53
Uncontrolled Keywords: retention; academic standing; online student support
Fields of Research (2008): 08 Information and Computing Sciences > 0806 Information Systems > 080605 Decision Support and Group Support Systems
13 Education > 1301 Education Systems > 130103 Higher Education
13 Education > 1303 Specialist Studies in Education > 130303 Education Assessment and Evaluation
Fields of Research (2020): 46 INFORMATION AND COMPUTING SCIENCES > 4609 Information systems > 460902 Decision support and group support systems
39 EDUCATION > 3903 Education systems > 390303 Higher education
39 EDUCATION > 3904 Specialist studies in education > 390402 Education assessment and evaluation
Socio-Economic Objectives (2008): C Society > 93 Education and Training > 9301 Learner and Learning > 930104 Moral and Social Development (incl. Affect)

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