A model to explain information seeking behaviour by individuals in the response phase of a disaster

Ryan, Barbara (2018) A model to explain information seeking behaviour by individuals in the response phase of a disaster. Library and Information Science Research, 40 (2). pp. 73-85. ISSN 0740-8188


This Australian study establishes a model that provides a foundation for communication channels and tools selection by agencies in the post-warning response phase of a disaster. The model, developed from disaster and information seeking literature, attempts to predict information source and channel selection by people after their community has received a warning for a disaster. It provides the coding framework for analysis of 51 semi-structured interviews with disaster-affected Australians. The interviews tested the model for accommodation of channels and sources that people chose, found most useful, and used most in bushfire, slow flood, flash flood, and cyclone situations. The order of initial sources was investigated and preliminary information seeking pathways established across disaster types. The disaster information seeking model supports this investigation of information seeking behaviour, though improvements are suggested. The resulting model could guide agency response communication for different disaster types.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Restricted access to published version in accordance with the copyright policy of the publisher.
Faculty/School / Institute/Centre: Current - Faculty of Business, Education, Law and Arts - School of Arts and Communication
Date Deposited: 14 Jun 2018 02:54
Last Modified: 25 Jun 2018 04:45
Uncontrolled Keywords: flood, bushfire, wildfire, cyclone, disaster, information-seeking, information seeking
Fields of Research : 20 Language, Communication and Culture > 2001 Communication and Media Studies > 200199 Communication and Media Studies not elsewhere classified
Socio-Economic Objective: C Society > 95 Cultural Understanding > 9502 Communication > 950299 Communication not elsewhere classified
Identification Number or DOI: 10.1016/j.lisr.2018.05.001
URI: http://eprints.usq.edu.au/id/eprint/34269

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