Trust in virtual communities involved in free/open source projects: an empirical study

Lane, Michael S. and van der Vyver, Glen and Basnet, Prajwal (2004) Trust in virtual communities involved in free/open source projects: an empirical study. In: ACIS 2004: 15th Australasian Conference on Information Systems: Managing New Wave Information Systems: Enterprise, Government and Society, 1-3 Dec 2004, Hobart, Australia.

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Interpersonal trust and group trust are factors which are critical to the success and cohesion of virtual communities. One such type of virtual community is the Open
Source Application Development community. This study examines the influence of cognitive trust and affective trust in a large, active virtual community
(SourceForge.Net) involved in open source application development. We find that cognitive and affective trust are both related to group cohesion and project outcomes
in free/open source project, as well as the perceived benefit group members derive from membership. Cognitive trust shows a more significant relationship to project
outcomes while affective trust is more significantly related to group cohesion and perceived benefit.

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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Faculty / Department / School: Historic - Faculty of Business - Department of Information Systems
Date Deposited: 13 Apr 2008 13:07
Last Modified: 27 Sep 2013 04:31
Uncontrolled Keywords: affective trust, cognitive trust, virtual communities, group effectiveness, open source
Fields of Research : 08 Information and Computing Sciences > 0803 Computer Software > 080306 Open Software
17 Psychology and Cognitive Sciences > 1701 Psychology > 170113 Social and Community Psychology
08 Information and Computing Sciences > 0806 Information Systems > 080699 Information Systems not elsewhere classified

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