Follow-up visits in doctor-patient communication: the Vietnamese case

Nguyen, Huong and Austin, Gavin (2018) Follow-up visits in doctor-patient communication: the Vietnamese case. International Journal of Society, Culture & Language, 6 (1). pp. 18-30. ISSN 2329-2210

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In a 'follow-up visit', a patient seeks medical attention for an existing health problem. Using data from the Vietnamese public hospital system, we present a more nuanced analysis of follow-ups in health communication than the one currently available. To be specific, we discriminate between 'same follow-ups', in which the doctor is the same one as in the last visit, and 'different follow-ups', in which the doctor has not treated the patient for their problem before. We then extend existing research on 'inappropriate follow-ups', in which the problem solicitation is more suitable for another type of visit, by teasing out additional typological distinctions within this category of follow-up. We go on to show that same and different follow-ups contrast with each other in terms of the format used for the problem solicitation. The broader implication of our findings is that the structure of a medical visit is not invariant, but is shaped by the cultural context in which it occurs.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Open Access: The readers are free to: •Share — copy and redistribute the material in any medium or format •Adapt — remix, transform, and build upon the material The licensor cannot revoke these freedoms as long as the reader follows the license terms. Under the following terms: •Attribution — The reader must give appropriate credit, provide a link to the license, and indicate if changes were made. The reader may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use. •No commercial usage — The reader may not use the material for commercial purposes. •Share alike — If you remix, transform, or build upon the material, you must distribute your contributions under the same license as the original.
Faculty/School / Institute/Centre: Current - Faculty of Business, Education, Law and Arts - School of Linguistics, Adult and Specialist Education
Date Deposited: 17 Apr 2018 00:41
Last Modified: 24 Aug 2018 01:40
Uncontrolled Keywords: Doctor-patient communication, follow-up visits, Vietnamese public hospital system, cultural context, conversation analysis
Fields of Research : 20 Language, Communication and Culture > 2099 Other Language, Communication and Culture > 209999 Language, Communication and Culture not elsewhere classified
Socio-Economic Objective: E Expanding Knowledge > 97 Expanding Knowledge > 970120 Expanding Knowledge in Language, Communication and Culture
C Society > 92 Health > 9299 Other Health > 929999 Health not elsewhere classified
E Expanding Knowledge > 97 Expanding Knowledge > 970111 Expanding Knowledge in the Medical and Health Sciences
C Society > 95 Cultural Understanding > 9502 Communication > 950299 Communication not elsewhere classified

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