Safety culture and an invisible nursing workload

Ross, Cheryl and Rogers, Cath and King, Christine (2018) Safety culture and an invisible nursing workload. Collegian. ISSN 1322-7696


Nursing workload remains an issue in current health care contexts. The use of quantitative methodologies, methods and tools to measure workload has not produced adequate data to inform workforce policy to resolve workforce concerns about workload.

This study aimed to identify the influence of both culture and climate as factors in nursing workload.

This research used an overall critical ethnographic methodology to investigate the real lifeworkload issues of nurses. Methods included fieldwork observations and informal discussions over a 3 year period and 11 in-depth interviews.

The study identifies the impact of safety mandates on nursing workload as an invisible phenomenon within current workload methodologies. Such mandates add to nursing roles and routines, and become a ‘taken-for-granted’ activity that is not always directly related to patient care, nor is a visible factor in workload measurement.

Given that workload measurements are formulated on direct patient care activities, indirect and unrecognised activities may create additional nursing workload.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Files associated with this item cannot be displayed due to copyright restrictions.
Faculty/School / Institute/Centre: Current - Faculty of Health, Engineering and Sciences - School of Nursing and Midwifery
Date Deposited: 11 Feb 2019 05:45
Last Modified: 11 Feb 2019 21:23
Uncontrolled Keywords: Workload; Safety; Nursing; Workforce; Culture
Fields of Research : 11 Medical and Health Sciences > 1110 Nursing > 111099 Nursing not elsewhere classified
Socio-Economic Objective: C Society > 92 Health > 9202 Health and Support Services > 920210 Nursing
E Expanding Knowledge > 97 Expanding Knowledge > 970111 Expanding Knowledge in the Medical and Health Sciences
Identification Number or DOI: 10.1016/j.colegn.2018.02.002

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